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Hotel Baluarte

Property class: 3

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Photo gallery for Hotel Baluarte

A swimming pool with a pergola, lounge chairs, and umbrellas.
A hotel lobby with a reception desk, a chandelier, a round table with a plant, and black leather sofas.
An outdoor seating area with tables and chairs, surrounded by potted plants and a decorative wall.
A gym with cardio machines, a stationary bike, and a treadmill.
A hotel lobby with a central elevator, surrounded by outdoor seating with chairs and tables, and potted plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym
The current price is $45
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
Francisco Canal n 265 and 16 de Sept., Col. Faros, Veracruz, VER, 91709
  • Place, Malecón de Veracruz
    ‪3 min walk‬
  • Place, Veracruz Harbour
    ‪5 min walk‬
  • Place, Zócalo
    ‪7 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, two bedside tables, a chair, and a small table.

Standard Room

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a TV, and a bathroom.

Standard Double Room

8.8 out of 10
Excellent
(27 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

A hotel room with a bed, a chair, a nightstand, and a lamp.

Room, 1 King Bed

8.0 out of 10
Very good
(20 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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Hotel Mar y Tierra Veracruz
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  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 1,000 reviews
Hotel Mar y Tierra Veracruz

About this property

Hotel Baluarte

3-star hotel in Malecon
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Hotel Baluarte offers 105 air-conditioned accommodations with complimentary toiletries. LCD televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Baluarte features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 8 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and a garden. Complimentary self parking is available on site.

Hotel Baluarte is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:30 AM and noon on weekends.
El Polvorin - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 7:30 AM to noon for a fee: MXN 245 for adults and MXN 165 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Polvorin

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 165 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Baluarte Hotel
Baluarte Hotel Veracruz
Baluarte Veracruz
Hotel Baluarte
Hotel Baluarte Veracruz
Hotel Baluarte Hotel
Hotel Baluarte Veracruz
Hotel Baluarte Hotel Veracruz

Hotel Baluarte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 1001 reviews
Rating 8 - Good. 325 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean .close to good restaurants,
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff were helpful and friendly. Shower worked well. Pool was a lovely area A good breakfast was available
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Nice place.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice rooms, friendly staff, close to the Zócolo and malecón, and has a pool. I will stay here again next time I visit Veracruz! Only improvement I would appreciate is a jacuzzi.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is really good: near the sea and classic restaurants. Service was good and very empathetic.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
No complaints whatsoever , great attention.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

The room was clean,
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything ok
Stayed 1 night in Nov 2025
Verified review

8/10 Good

X
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Staff & service
The property is very nice, old but they keep it nice and clean. Front desk personal ok, a little more friendly could be nice. Missing a coffee maker and servi
Stayed 9 nights in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel itself it's clean the morning staff Letty was friendly helpful and polite but the evening staff lady on the other hand was rude and very Curt. The room smell like mold, mildew and oder couldn't put my finger on the right word there was mold on the walls. the AC control is only one speed. You can hear everything from the rooms above to the side and below you. I couldn't get a good night's sleep the three nights I stay there because it was so loud and noisy.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The service was ok in general, in spite of minor shortcomings, in particular poor hot water in the bathroom at night. However, the most relevant issue in general was that I was charged twice for taxes when paying online with Expedia: the original price for 4 nights included taxes, but when looking at the final price for the room that I booked I was charged again with taxes!!! Please, check this issue! Thanks.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
En general está bien el hotel.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia, personal de recepción poco amable, el resto del personal muy amable
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Me gusto su area de alberca que está muy limpia y las personas que la atienden muy amables. Lo que no me gusto es la atención del mesero del restaurante, me pareció descortés:
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy limpia y agradable hotel cerca del malecón
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy limpio, sus habitaciones están muy bien, muy cómodas. El servicio del restaurante de 10, todos muy amables y atentos. Su alberca excelente, me gusta mucho. Todo en general muy bien, las recepcionistas muy amables. Tuve un pequeño inconveniente pero nada que no tuviera solución, de ahí en más todo fue excelente. No es la primera vez que me hospedó, me gusta mucho este hotel en general y más su cercanía al puerto. Todo excelente, muchas gracias 😊
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
si esta comodo y accesible
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion limpia preguntas algo y te sacan de tus dudas alberca limpia y lo mejor serca dela playa del puerto me encantó todo
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atención como siempre, habitación cómoda, el desayuno buffet es escaso pero no está mal
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de recepción con muy mala actitud de servicio, el valet parking poco amable, el personal del restaurante (Luis Quiroz, actitud y disposición excelente, y un Sr. de Córdoba Veracruz igualmente excelente actitud. CREO QUE SE NECESITA CAPACITACIÓN PARA RELACIONES INTERPERSONALES A SU EQUIPO DE TRABAJO. Y EXPEDIA MÁS ATENCIÓN A NUESTRAS PETICIONES Y ESTAR AL PENDIENTE. DE NUESTROS VIAJES PARA NO TENER PROBLEMAS CON LOS HOTELES.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL PERSONAL MUY ATENTO Y AMABLE. LAMENTABLEMENTE NO PUDE HACER USO DE LA ALBERCA (CUESTIONES DE TRABAJO), PERO SE VEÍA BASTANTE BIEN.
Stayed 4 nights in Jun 2026