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Colonial de Veracruz

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Colonial de Veracruz

Exterior
Property grounds
Standard Room, 2 Double Beds | In-room safe, free WiFi
Exterior
Standard Room, 2 Double Beds | In-room safe, free WiFi

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Miguel Lerdo Col. Centro,117, VERACRUZ, VER, 91700
  • Zócalo
    2 min walk
  • Veracruz Harbour
    2 min walk
  • Palacio Municipal
    2 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    27 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | View from room

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Junior Suite, Balcony

  • Park view
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Bed

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Front of property

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Pool
Parking included
Free WiFi
Restaurant
3.7 out of 5, Good, (237)
The price is $39
per night
$44 total
includes taxes & fees
Dec 7 - Dec 8
Hotel Posada del Carmen

About this property

Colonial de Veracruz

3.5-star hotel in Old Town Veracruz
This hotel features an indoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a conference center, and valet parking. Housekeeping is not available.
Colonial de Veracruz offers 178 accommodations with safes and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

An indoor pool and a children's pool are on site.
Colonial de Veracruz features an indoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Veracruz hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Colonial de Veracruz has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 25 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100 per pet, per night
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: MXN 25 per night (in/out privileges)
  • Pet fee: MXN 100 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Colonial de Veracruz
Hotel Colonial de Veracruz
Hotel Colonial Veracruz
Colonial Veracruz
Colonial De Veracruz Hotel
Hotel Colonial de Veracruz
Colonial De Veracruz Veracruz
Colonial De Veracruz Hotel Veracruz

Colonial de Veracruz Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 134 reviews" "
Rating 8 - Good. 47 out of 134 reviews" "
Rating 6 - Okay. 32 out of 134 reviews" "
Rating 4 - Poor. 17 out of 134 reviews" "
Rating 2 - Terrible. 10 out of 134 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

I am you., Earth

Liked: Cleanliness, staff & service, room comfort
Large rooms and private
It's old and a bit dark but the feeling of privacy is there to make it like a home for long stays. It's now closed and hopefully not permanently or for a remodel that will make the prices go up. The staff was always helpful. Hopefully the workers are paid for their time off from work considering it's not their fault they lost their jobs. But it's Mexico and labor has no protection there and that's why so many Mexicans make the journey north to the United States. Hopefully Trump is a 4 year blunder and everything he does is overturned.
Stayed 17 nights in May 2017

8/10 Good

Francisco

Liked: Cleanliness, staff & service
The Hotel is old and the beds are hard and not comfortable. Very nice location.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient but not a good place to stay.
The hotel is outdated, the mattress was as hard as wood, couldn't even sleep. I don't think I would stay agai.

10/10 Excellent

Fred, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, Location
On the Zocalo, in the heart of Veracruz's historical district.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Right in downtown in old Veracruz city
The hotel needs a good updates, really old TV , old paint , old beds .... The noise was my fault Los Portales are right there and I forgot how the locals party lol

4/10 Poor

Monica C

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Joel, St Pete, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the heart of Veracruz
I wanted to stay near the main square in Veracruz to enjoy the great nightlife in the port. I got a junior suite with a balcony looking into the square. Since we were on the fifth floor, noise was not an issue. We enjoyed our stay and will definitively stay there again.

6/10 Okay

Gregory, Morro bay

Liked: Cleanliness, staff & service, room comfort
Location is great
Great location near the malecon and zocalo. Lots of activity. Very good restaurants nearby. The staff was very helpful. Very nice balcony on the upper floor with great views. Our room had an excellent view of the harbor.

2/10 Terrible

Bard, Mississippi

Disliked: Staff & service
My prepaid guarenteed room wasn't
I prepaid and reserved for late arrival 4 weeks in advance and when I arrived at 7:00 pm my room was rented to 3rd parties, They did put me in a 1 star 14 by 12 foot double in a less safe part of Veracruz . I will never darken their door again

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night Overcharged!
The Hotel is old, the outside doesn't match the inside. It needs an emergency update! It's location is in low-med end neighborhood, although it's in the downtown. You have to call the operator to get a hair drier or an iron! If you make online reservations, you better bring your printed receipt or they won't honor your reservation code. I'm sure we were overcharged!!

6/10 Okay

rshacks, Mexico DF

Liked: Cleanliness, room comfort
Great location for a basic hotel
The hotel is really well located right on the main square. Perfect for sightseeing and soaking up the culture. The hotel is very basic but is clean so as long as you know what you're looking for then it is fine!

6/10 Okay

G, USA

Disliked: Property conditions & facilities, room comfort
Great location, but needs updates
The location is perfect - the lobby door opens right on to the zocolo. The room was clean - but there was a strong odor of cleaning supplies so we had to keep the window open. The beds were extremely firm and not very comfortable. The bathroom was showing signs of its age with a broken light fixture and some mold/mildew around the shower. The room was located on the backside of the hotel so it was very quiet. Overall, I would consider staying there again if I could find a deal on the rate. A quiet, clean room right in the center of town is what we wanted. However, the hotel really needs to invest in some upgrades like newer mattresses and bathroom makeovers if it is to appeal to a wider range of visitors.

2/10 Terrible

Nickname N A

Disliked: Cleanliness, staff & service, room comfort
Vacation
The cable is worthless, the door frames are rusted, the window in the bathroom didn't lock, the AC is controlled by a damper instead of a thermostat, the cleaning woman had a bad attitude and didn't clean very well, the staff in general had a bad attitude and were nosey. I will never go back and I suggest that nobody ever go back. The only good thing is the location. However, there is plenty of competition nearby with a cheaper one I know of that has done a lot better but they aren't on here.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel centrally located in town.

4/10 Poor

Diana, San Francisco

Disliked: Property conditions & facilities, room comfort
A gloomy, overpriced motor inn
This is a basic place to crash. Everything is pretty beat up, and try to avoid checking in afternoons on weekends--the desk gets mobbed.

6/10 Okay

La Gringa

Liked: Cleanliness
Disliked: Room comfort
Great location, good price, noisy cieling fan
Clean, conveniently located, and budget priced. Would have received a much higher rating if the ceiling fan hadn't sounded like it was going to rattle itself right off the ceiling and onto the bed. Our room was in the back, so we were not disturbed by the noise on the plaza.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great location in fun area
Friendly staff, but better--the best location possible. Right on the Zocalo, main square, with tons of resturants and bras, and only two blocks from the Malecon. Very safe area, with lots going on. They gave me a queit room, but the bed was pretty hard.

2/10 Terrible

Patricia, El Paso, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, depressing hotel.
The hotel is horrible, poorly maintained, it smells. We had some contact with the reception's staff. They couldn't care less. We went to the room, closed the door right away and left. The place is depressing. Lost our money, but that is not as bad as having to spend a night there.

6/10 Okay

Alex

Good hotel at great location
Good choice for the buck. Right in the middle of the party and heart of the city. Walking distance to malecon, right in front of zocalo, dancing and fun!

8/10 Good

Cees

Liked: Cleanliness, staff & service
Great value
The place is a bit old, the pool very little, but who cares? It is located right in the plaza, few steps from the port and it is in good shape. The staff is wonderful. The place is totally worth what you pay.

2/10 Terrible

Stefán, Reykjavik, Iceland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it. You can get better for same price.
To be fair the hotel is not all bad, the staff was very nice, but we just expected a lot more for the price since we have traveled a lot in Mexico. However I do not recommend that you stay in this hotel. First, the air conditioning did not work at all (even though the staff insisted that it did) and AC is a must in Veracruz. Second, the furniture in the room was quite old and the first room they gave us smelled of cigarette smoke even though we asked for a non smoking room. The second room was better although it did smell like a public bathroom. All the rooms were damp. The hotel is dark and gloomy. The "continental breakfast" promised in the booking was consisted of a glass of orange juice and a bowl of Corn Flakes. It was also served an hour late. We had booked (and paid for) three nights but left after one and went to the Villa del Mar and got a way better room, better service and a better breakfast for the same price. Sure, the location of the Colonial is good, but a taxi ride from Villa del Mar to the center is about 3-4 USD so this hotel is so not worth the price. I would never stay there again and would not recommend it to anyone.

10/10 Excellent

Trucia, Winnipeg, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Colonial - Veracruz - central to everything
This hotel was wonderful, we walked everywhere, even in the evening - very safe. Restaurants were close at hand, right outside the door if you want, and everyone, I mean everyone was helpful. We don't speak spanish, but people were more than willing to use sign language. All hotel staff spoke English. We will return, and recommend to everyone we know.

10/10 Excellent

AZ, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the heart of Veracruz city
Very good value for the money. Nice cozy, clean hotel for short stay right in the middle of historic Veracruz city.

6/10 Okay

John, Broadstairs UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location but a little shabby
If your looking for a hotel in the centre of all the action then the colonial fits the bill. It is however not the height of luxury and if you can afford a few pounds more try the Diligencia just across the square. Our room on the 5th floor to the rear of the building was extremely noisy. There seems to be a ventilation shaft servicing the airconditioning fans that backed onto our and a assume many other rooms. That apart, we had free wifi ( in the lobby only) and there is a great comunial terrace on floor 5 thta overlooks the plaza

10/10 Excellent

Efrain, Manhattan Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The heart of Veracruz
The hotel is located right next to the Zocalo, where most of the traditional activities happen. Everything is within walking distance. Hotel was clean and the staff were courteous and helped when requested. On the flip side, the rooms on the front of the hotel, with the balconies, have very poor sound proofing, which made it impossible to sleep at night without the use of earplugs, due to all the music being played til the wee hours of the morning. I went there to experience the music so I didn't mind as much, however, if you want to sleep, rent a room in the back of the hotel. This is my second time in this hotel, having stayed there about 15 years ago, and I would go there again for a similar experience. Enjoy!