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Hotel Gran Via

3.0 star property

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Photo gallery for Hotel Gran Via

Front of property
Breakfast buffet
Interior entrance
Outdoor pool
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
$53
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Salvador Diaz Miron 1572, Entre Collado y Tuero Molina, Veracruz, VER, 91910
  • Benito Juarez Auditorium
    ‪3 min walk‬
  • Veracruz Harbour
    ‪3 min drive‬
  • Veracruz Aquarium
    ‪3 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, free WiFi

Standard Room

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi

Standard Double Room

8.4 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Gran Via

3-star Veracruz hotel steps from Parque Recreativo Cri-Cri
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and spa services.
Hotel Gran Via offers 90 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Hotel Gran Via features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers spa services, tour/ticket assistance, and concierge services. Complimentary self parking and valet parking are available on site.

Hotel Gran Via is a smoke-free property.

Hotel Gran Via has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Gran Via Veracruz
Hotel Gran Via Veracruz
Hotel Gran Via Hotel
Hotel Gran Via Veracruz
Hotel Gran Via Hotel Veracruz

Hotel Gran Via Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 473 out of 1000 reviews
Rating 8 - Good. 320 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

JESUS, Merced

Disliked: Staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Apr 2025

10/10 Excellent

Jesús Gabriel

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Finees

Liked: Cleanliness, staff & service, property conditions & facilities

Good enough

Stayed 2 nights in Feb 2025

6/10 Okay

Victor

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Penney

Liked: Cleanliness, staff & service, property conditions & facilities
stop sening me this stukpid messages
Stayed 2 nights in Jan 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service
Fine for a night.
Stayed 1 night in Dec 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Eduardo Jesus

Liked: Amenities
Bien
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Penney

Liked: Cleanliness, staff & service, property conditions & facilities
Staff wwere friendy and hepful. However some of lights and plug ins in my room did not work.
Stayed 1 night in Sep 2024

10/10 Excellent

Penney

Liked: Cleanliness, staff & service, property conditions & facilities
The reception was very welcmng and they took the time to answer all questions nd make my sty very comfortable. thank you so much!
Stayed 1 night in Sep 2024

6/10 Okay

George

Stayed 1 night in Sep 2024

10/10 Excellent

Gabriel

Stayed 1 night in Aug 2024

10/10 Excellent

moises

Stayed 2 nights in Aug 2024

6/10 Okay

DIEGO

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Osvaldo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Place was good, attention was okay, place was average okay for a stay.
Stayed 1 night in Jul 2024

10/10 Excellent

servando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Francia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was rude. We were provided one towel per person with no floor mat and wash rags and were denied extra towels. The wifi was so weak there was no internet access. When we asked for someone to come look at our tv, we were told someone would be up shortly, but nobody came. Their website indicated breakfast was included, but we were told you had to book through them directly for the complimentary breakfast, which was never mentioned. The restaurant only micorwaved leftovers, so their food was also disappointing.
Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Day Trip

The overall experience was Great. It was just a 1 day visit to pick up a family member, everything went smoothly.
Stayed 1 night in Jun 2024

10/10 Excellent

Evelyn

Stayed 1 night in May 2024

10/10 Excellent

Cecilio

Stayed 1 night in May 2024

6/10 Okay

Miguel

Traveled with family
No ponen mucha atención en la recepción
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities

Less than impressed

The room was fine, nothing exciting or overly nice. The service was poor, not friendly, not helpful, just really poor and inattentive.
Stayed 4 nights in Mar 2024