*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Playa Caracol like an outdoor pool and a children's pool.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a fitness center, a garden, and a terrace. Complimentary self parking and valet parking are available on site.
Hotel Playa Caracol has designated areas for smoking.
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Beach umbrellas
- Business center
- Porter/bellhop
- Meeting rooms
- Tours/ticket assistance
- Free self parking
- Beach sun loungers
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Free valet parking
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Banquet hall
- Pool umbrellas
- Laundry facilities
- Total number of rooms - 39
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Playground on site
Room Amenities
Hotel Playa Caracol offers 39 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Iron/ironing board
- In-room safe
- Balcony
- Desk
- Premium bedding
- Free bottled water
- Blackout drapes/curtains
- Shower/tub combination
- Cable TV service
- Free WiFi
- LCD TV
- TV size: 32
- TV size measurement: inch
- Cribs/infant beds (surcharge)
- Towels provided
- Number of bathrooms - 1
- Number of beds 1
- Bed sheets not available
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
La Villa del Pescador - This family restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.
- Manicures and pedicures
- Body treatments
- Facial treatments
- Massages
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
Optional extras
- Crib (infant bed) fee: MXN 350.00 per night
- Rollaway bed fee: MXN 350.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for MXN 350.00 per night.
- Cribs (infant beds) are available for MXN 350.00 per night.
Pet Policy
- Pets not allowed
Hotel Names
- Hotel Playa Caracol Boca del Rio
- Hotel Playa Caracol
- Playa Caracol Boca del Rio
- Playa Caracol
- Hotel Playa Caracol Hotel
- Hotel Playa Caracol Boca del Río
- Hotel Playa Caracol Hotel Boca del Río
Hotel Reviews
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