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Hotel Puerto Inn

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Puerto Inn

Outdoor pool
Front of property - evening/night
Lobby
Reception
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Parking included
  • Air conditioning

Explore the area

Map
Av. Cuauhtémoc Norte, 70, Veracruz, VER, 91870
  • Hospital Pemex
    3 min drive
  • Zócalo
    5 min drive
  • Veracruz Cathedral
    5 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    31 min drive

Room options

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room

  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Hotel Posada del Carmen

Pool
Parking included
Free WiFi
Restaurant
3.7 out of 5, Good, (242)
The price is $31
per night
$36 total
includes taxes & fees
Jan 8 - Jan 9
Hotel Posada del Carmen

About this property

Hotel Puerto Inn

3-star Veracruz hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a children's pool, and concierge services are onsite.
Hotel Puerto Inn offers 70 air-conditioned accommodations with safes and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Hotel Puerto Inn provides an outdoor pool and a fitness center. The hotel offers a restaurant. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a picnic area. Complimentary self parking is available on site.

Hotel Puerto Inn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 1:00 PM.
Onsite venue - This family restaurant specializes in local cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 80 to 100 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel Veracruz

Hotel Puerto Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 71 reviews" "
Rating 8 - Good. 25 out of 71 reviews" "
Rating 6 - Okay. 9 out of 71 reviews" "
Rating 4 - Poor. 11 out of 71 reviews" "
Rating 2 - Terrible. 7 out of 71 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Eduardo Jesus

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mala administración todo mal
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio. Instalaciones horribles. Todo sucio y descuidado. NO LO RECOMIENDO!!
Stayed 1 night in Mar 2024

4/10 Poor

Berenice

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veracruz hotel
Good hotel for price. Very friendly staff Location: needs restaurants.
Stayed 1 night in Nov 2017

4/10 Poor

Yajaira

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La habitación estaba sucia del piso y del baño
Stayed 1 night in Sep 2024

8/10 Good

Amada

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Buen servicio y muy buena ubicación, cuenta con estacionamiento seguro
Stayed 2 nights in Sep 2024

8/10 Good

José eduardo

Stayed 2 nights in Jun 2024

8/10 Good

Matteo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbastanza comoda ai trasporti ma un po' lontana dalle attrazioni principali
Stayed 2 nights in Aug 2024

2/10 Terrible

Marco Antonio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca estába sucia, las habitaciones también , la gente que atiende puras caras y no pudieron ni configurar el control de la tele , no por qué no supiera , simplemente no quisiera, pésimo lugar
Stayed 1 night in Aug 2024

6/10 Okay

Jorge Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ya se ven los años en las instalaciones
Stayed 1 night in Jun 2024

4/10 Poor

VERONICA IVONNE

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities
El aire acondicionado no servia con el confol remoto que nos asignaron. Tuvimos que ir a recepcion en 2 ocasiones a cambiarlo. Paso lo mismo con el conotrol de la televisión. La habitacion olia mucho a humedad porque el agua de la ducha se acumula y no se va por la coladera, la alberca no estaba limpia, la camarera entro a la habitacion sin tocar la puerta ni avisar. No dejaban toallas y cuando la.pediamos sólo nos entregaban 2, éramos 4 personas.
Stayed 2 nights in Aug 2024

2/10 Terrible

Itzel

Traveled with family and small children, Traveled with partner
Disliked: Property conditions & facilities
Lo peor que te puedan ofrecer, nada que ver con las imagenes que muestran, las habitaciones huelen a humedad, no se puede dormir por el hedor que hay, los climas no sirven y por si fuera poco las camas tambien huelen mal, no tiene agua caliente, el estacionamiento es muy pequeño y esta lleno de basura Lo peor que pude hacer es reservar en este pesimo y horrible lugar…
Stayed 1 night in Aug 2024

8/10 Good

Anahi

Liked: Cleanliness, staff & service, property conditions & facilities
Faltan insumos de para el baño y les falta limpieza en la alberca
Stayed 1 night in Aug 2024

8/10 Good

Mirian Adilene

Traveled with family and small children
Disliked: Property conditions & facilities
Con instalaciones averiada como puerta y clima
Stayed 1 night in Jul 2024

10/10 Excellent

America

Business traveler, Traveled with family
Liked: Staff & service, amenities
En cuestión de limpieza puede mejorar.
Stayed 1 night in Jun 2024

10/10 Excellent

Juan, Xalapa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lento check in, pero buen lugar en relacion al precio. Todo limpio y la alberca en buen estado
Stayed 1 night in Jun 2024

8/10 Good

Viridiana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En recepción tardan mucho en atender y en mi experiencia entregaron la habitación sin limpiar y todavía tuve que esperar a que la limpiaran pero de ahí en fuera creo que todo bien, el Oxxo a un costado es muy práctico, el estacionamiento muy bien!
Stayed 1 night in Jun 2024

2/10 Terrible

Miry

Disliked: Cleanliness, staff & service, property conditions & facilities
Nos dijeron que no había habitaciones disponibles, siendo que teníamos folio de reservación y no respetaron ese trámite. Y la aplicación hizo el cobro de la habitación.
Stayed 1 night in Jun 2024

2/10 Terrible

Manuel

Disliked: Cleanliness, property conditions & facilities
No me hospedé porque me pareció terrible el hotel
Stayed 2 nights in May 2024

10/10 Excellent

Yair

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Hospedaje
Stayed 2 nights in Jun 2024

6/10 Okay

ANGELICA

Stayed 2 nights in May 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2024

10/10 Excellent

Verónica Jarvio

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Apr 2024

4/10 Poor

LAURA

Stayed 1 night in Apr 2024