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Hotel Puerto Inn

3.0 star property

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Photo gallery for Hotel Puerto Inn

Outdoor pool
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Reception
Breakfast and lunch served, local cuisine

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
  • Parking included
$45
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
Av. Cuauhtémoc Norte, 70, Veracruz, VER, 91870
  • Place, Veracruz Institute of Technology
    ‪3 min drive‬
  • Place, Hospital Pemex
    ‪3 min drive‬
  • Place, Veracruz Harbour
    ‪6 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪15 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room

  • Sleeps 6
  • 3 Double Beds

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  • Parking included
  • Free WiFi
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About this property

Hotel Puerto Inn

3-star Veracruz hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a children's pool, and concierge services are onsite.
Hotel Puerto Inn offers 70 air-conditioned accommodations with safes and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Hotel Puerto Inn provides an outdoor pool and a fitness center. The hotel offers a restaurant. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a picnic area. Complimentary self parking is available on site.

Hotel Puerto Inn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 1:00 PM.
Onsite venue - This family restaurant specializes in local cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 80 to 100 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel Veracruz

Reviews

Hotel Puerto Inn Reviews

6.6

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 32 out of 132 reviews
Rating 8 - Good. 36 out of 132 reviews
Rating 6 - Okay. 24 out of 132 reviews
Rating 4 - Poor. 18 out of 132 reviews
Rating 2 - Terrible. 22 out of 132 reviews

Reviews

10/10 Excellent

Saide

Stayed 2 nights in May 2025

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Sally

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Place was underwheming. Not enough onsite parking to advertise it as such. No towels in the bathroom and we had to ask. Bathroom was very dirty.
Stayed 1 night in Dec 2024

4/10 Poor

Eduardo Jesus

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mala administración todo mal
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio. Instalaciones horribles. Todo sucio y descuidado. NO LO RECOMIENDO!!
Stayed 1 night in Mar 2024

4/10 Poor

Berenice

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Veracruz hotel

Good hotel for price. Very friendly staff Location: needs restaurants.
Stayed 1 night in Nov 2017

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
buen servicio
Stayed 1 night in Jul 2025

6/10 Okay

Jorge

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Eleazar

Stayed 1 night in May 2025

10/10 Excellent

Hernández Fernández

Stayed 1 night in Jun 2025

2/10 Terrible

Marcos axel

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Nada
Stayed 4 nights in Jun 2025

8/10 Good

Rosa

Business traveler
Liked: Cleanliness, amenities
Según la aplicación cancelo antes o no reporto mi reservación
Stayed 1 night in Jun 2025

6/10 Okay

Domingo

Traveled with family
Para descansar ok
Stayed 1 night in Jun 2025

6/10 Okay

Luis Ismael

Liked: Cleanliness
Gracias
Stayed 2 nights in May 2025

6/10 Okay

Luis Ismael

Traveled with group
Liked: Cleanliness
Nos asignaron habitación frente a la alberca y estaba todo mojado, intentando caminar por ahí.
Stayed 2 nights in May 2025

6/10 Okay

Miguel

Business traveler
Falta mantenimiento a las instalaciones hidráulicas,mala iluminación en pasillos y poca seguridad en chapas de puerta principal de acceso a la habitación en mal estado
Stayed 1 night in May 2025

8/10 Good

Lelia

Stayed 2 nights in May 2025

10/10 Excellent

Hernández Fernández

Stayed 1 night in May 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Amenities, property conditions & facilities
Bien
Stayed 2 nights in May 2025

4/10 Poor

David

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Cuenta con un estacionamiento bastante insuficiente y solo hay 1 persona para atender todo el hotel
Stayed 1 night in May 2025

8/10 Good

Alan Alejandro

Stayed 2 nights in Apr 2025

6/10 Okay

NESTOR

Buen hotel para pasar la noche, si no encuentras otra opción, algo caro para lo que ofrece
Stayed 2 nights in Apr 2025

2/10 Terrible

OSVALDO

Disliked: Cleanliness, staff & service, property conditions & facilities
no expiden la factura
Stayed 3 nights in Apr 2025