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Best Western Plus Hotel De Capuleti

3.0 star property

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Photo gallery for Best Western Plus Hotel De Capuleti

Sauna, hot tub
Sauna, hot tub
Standard Triple Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Sauna, hot tub
Daily buffet breakfast (EUR 12 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Gym
  • Spa
  • Bar
  • Room service
$187
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Via Del Pontiere 26, Verona, VR, 37122
  • Verona Arena
    ‪8 min walk‬
  • Piazza Bra
    ‪8 min walk‬
  • Juliet's House
    ‪11 min walk‬
  • Verona (VRN-Valerio Catullo)
    ‪10 min drive‬

Room options

View all photos for Standard Triple Room, 1 King Bed

Standard Triple Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Triple Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed (Bed is French Bed)

Standard Room, 1 Twin Bed (Bed is French Bed) | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed (Bed is French Bed)

7.0 out of 10
Good
(2 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Best Western Plus Hotel De Capuleti

3-star hotel in Verona City Centre
This smoke-free hotel features a full-service spa, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a hot tub, and spa services. Housekeeping is available on request.
Best Western Plus Hotel De Capuleti offers 34 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Verona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Namasté. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Best Western Plus Hotel De Capuleti features a hot tub and a sauna. A computer station is located on site and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a fitness center, spa services, and multilingual staff.

Best Western Plus Hotel De Capuleti is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On the riverwalk

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (40 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1964
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 5.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 44 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per stay
  • Facilities fee: EUR 35 per person, per day and includes use of: sauna; hot tub; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT023091A1DO5QAUY8

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western De' Capuleti
Best Western De' Capuleti Verona
Best Western Hotel Capuleti
Best Western Hotel De' Capuleti
Best Western Hotel De' Capuleti Verona
De' Capuleti
Best Western De Capuleti
Best Plus Capuleti Verona
Best Western Plus Hotel Capuleti Verona
Best Western Plus Hotel Capuleti
Best Western Plus Capuleti Verona
Best Western Plus Capuleti
Best Western Plus Hotel De Capuleti Hotel
Best Western Plus Hotel De Capuleti Verona
Best Western Plus Hotel De Capuleti Hotel Verona

Best Western Plus Hotel De Capuleti Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 338 out of 587 reviews
Rating 8 - Good. 200 out of 587 reviews
Rating 6 - Okay. 37 out of 587 reviews
Rating 4 - Poor. 9 out of 587 reviews
Rating 2 - Terrible. 3 out of 587 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rami, Kirkland

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Great staff
Stayed 5 nights in Jun 2025

2/10 Terrible

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Gabrielle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Best Western Plus Hotel De Capuleti! We were welcomed by the friendly receptionist that offered us complimentary drinks and snacks. Our room was available early, which was greatly appreciated after traveling for several hours. The room was clean, updated and had a nice view out the small balcony. The room also had a small refrigerator which was nice with cold drink. The water was commentary if you signed up to be a member of Best Western. Breakfast had a great selection to choose from. The location was great! It was close the several bus stops and the arena. We would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Stayed 4 nights in May 2025

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was clean and tidy, the staff are only too happy to help. The hotel is located very close to the heart of Verona. We had a fantastic time
Stayed 3 nights in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean rooms and very close to the historic sites. I was disappointed that use of hot tub was only if you paid for spa time. It doesn’t mention that in description.
Stayed 4 nights in May 2025

8/10 Good

K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

6/10 Okay

Laszlo, Hallandale Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking options are very limited, almost impossible around the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel itself is very clean and modern, good location. breakfast is nice and a few different options, but what makes the hotel is the reception staff. very approachable and friendly. well done to the two ladies on reception.
Stayed 2 nights in Apr 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair Hotel

We thought this was good hotel to use as a base on our recent trip to Verona, Venice and Lake Garda. It was a 20 mins pleasant walk to the main train station (Porta Nuova) and less than 10mins to the Arena/main areas of Verona. The hotel and rooms were very clean with maid service every day. All staff we encountered were exceptionally pleasant and reception staff informative. The room was an ok size (we booked the superior room) comfortable with a small balcony, tea making facilities and free bottled water (if you sign to Best Western). Good wifi connection too. The only negative was we could hear our neighbours in the room next door who had music on at 6am and you could hear them in the shower and every time they flushed the toilet. Our bathroom had a good rain shower and regular shower combo, and the towels were thick and fluffy. Breakfast was ok, the continental selections were great but the hot choices could have been a little better. We didnt leave hungry though and had plenty. All things considered, this was a good hotel and would stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , breakfast is great , polite and helpful front desk , I would recommend it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 5 nights in Mar 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The staff were very helpful and friendly. The room was clean and comfortable. It was in a good location, quiet and a short walk to nearby attractions such as the Forum.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verona

Lovely stay in verona. Bedroom fine. Maid service very good. Only a couple of improvements for the fridge to be cooler and more plug sockets. But rest was great. Thankyou ☺️
Stayed 3 nights in Dec 2024

8/10 Good

Steven

Stayed 6 nights in Oct 2024

8/10 Good

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Verona

The hotel was a pleasant surprise. Our room 204 was bigger then most in Europe. We were given discounted breakfast from 12 to 8 euros, and free water from mini fridge for signing up to BW rewards card. The hotel was perfectly located near most of Verona’s attractions. I would highly recommend this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jaime

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel in a nice place
Stayed 6 nights in Sep 2024

6/10 Okay

Christopher, newtown sq

Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Sep 2024

10/10 Excellent

Irene, Croydon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and friendly service.
Stayed 3 nights in Jun 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in an excellent location. Staff friendly and extremely helpful. Easy walking distance to all Verona’s attractions. Restaurants very close and a wide variety. The only down side was the wardrobe was the only place to put clothes.
Stayed 7 nights in Jun 2024

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facilities, well kept, welcoming and helpful staff . Definitely recommend this place
Stayed 4 nights in Jun 2024