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Hotel Marco Polo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Marco Polo

Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Sauna, spa tub, Turkish bath, deep-tissue massages, 4 treatment rooms
Property entrance
Daily buffet breakfast (EUR 13 per person)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available

Explore the area

Map
Via Sant'Antonio, 6, Verona, VR, 37122
  • Piazza Bra
    5 min walk
  • Castelvecchio
    5 min walk
  • Castelvecchio Museum
    6 min walk
  • Verona (VRN-Valerio Catullo)
    14 min drive

Room options

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Marco Polo

3-star hotel in Verona City Centre
Along with a full-service spa, this smoke-free hotel has a sauna and self parking. WiFi in public areas is free. Additionally, massage/treatment rooms, a business center, and a meeting room are onsite.
Hotel Marco Polo offers 14 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, bidets, and hair dryers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages and massages. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily.
Hotel Marco Polo features a full-service spa and a sauna. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Marco Polo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 25 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Full-service spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
The check-in location differs from the property location; go to: [San Antonio, 6]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Mastino]

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Airport shuttle fee: EUR 35 per person (roundtrip)
  • Self parking fee: EUR 25 per night
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Marco Polo Verona
Marco Polo Verona
Hotel Marco Polo Hotel
Hotel Marco Polo Verona
Hotel Marco Polo Hotel Verona

Hotel Marco Polo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 211 out of 539 reviews" "
Rating 8 - Good. 220 out of 539 reviews" "
Rating 6 - Okay. 65 out of 539 reviews" "
Rating 4 - Poor. 25 out of 539 reviews" "
Rating 2 - Terrible. 18 out of 539 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC did not work, it was hotter in the room than outside. Nobody made up our room which was very very small
Stayed 2 nights in Aug 2024

10/10 Excellent

Georgia

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best three stars I've stayed in: lovely room with rustic character, and in a quiet but central location. All the facilities: pleasant and clean ensuite, television, minibar, safe, even a small walk-in wardrobe. The breakfast was great too.
Stayed 1 night in Jul 2024

8/10 Good

Judith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
A very good location within east reach of all the sites. The room was clean and comfortable but quite dark and the bathroom was small. Staff were excellent.
Stayed 3 nights in Jun 2024

6/10 Okay

Philip

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible check in experience - nobody there and unfriendly when did arrove
Stayed 1 night in May 2024

2/10 Terrible

Razeen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t book
The bed was made of rocks ants in our room asked for a cleaner no one came. The toilet was so small you genuinely can’t physically sit down with leg room. Location is amazing but apart from that avoid
Stayed 2 nights in May 2024

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Joanne

Stayed 1 night in Apr 2024

6/10 Okay

Janace

Disliked: Staff & service, property conditions & facilities
The female desk clerk was pleasant and she tried to be helpful. We were put in their secondary building which was a real dump. We booked two beds and were given one. When we asked that the beds be pulled apart, we were advised that the chamber maids were gone. The man who brought us extra sheets refused to pull the beds apart and rudely stated that it’ll get done “tomorrow” and then he walked away. The separation of the beds became our issue. Ugh! The shower was so small and inconvenient. The upside, the breakfast was good and the restaurant staff members were pleasant.
Stayed 1 night in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. Lots of steps though.
Stayed 1 night in May 2024

6/10 Okay

Jamie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was directed by Google to the old Marco Polo hotel however this one has no reception or staff on site (except cleaners at times). I pressed the buzzer and told to go to the new Marco Polo hotel (about 60 metres) to checkin and then come back to the old hotel for my room. Breakfast is also back in the new hotel. The new Marco Polo hotel is still called Gallery Rooms on Google and other hotel websites. The new hotel looks very nice inside although I didn’t see the rooms. Unfortunately my room was in the old hotel. Even on the outside it looks dirty and uninviting. The rooms were of a good size but that’s it. Firstly there is a lot of noise both from outside and inside. Secondly the shower is a joke. It is so small and the shower head is a small stream. The room had a fridge with drinks to purchase but the fridge wasn’t on so they were all warm. Who would pay 3 euros for a warm can of Coca Cola? There is no kettle or tea/coffee and not even tissues. The hotel is a 3 star but at the very low end. To be fair, the hotel was in a convenient location and breakfast was great. However I would recommend booking Gallery Rooms instead.
Stayed 2 nights in May 2024

10/10 Excellent

Atul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located conveniently on a quiet street. Easy walking distance to Verona centre and train station. Staff really friendly and helpful. Rooms cleaned daily. Our room had a fridge and hairdryer. Really pleased with our stay. Would recommend to anyone.
Stayed 4 nights in Apr 2024

8/10 Good

Joanne

Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

JORGE

Liked: Cleanliness, staff & service
The economy rooms aren't so good
Stayed 1 night in Apr 2024

10/10 Excellent

Dusanka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good accommodations, excellent breakfast and value
Stayed 1 night in Jan 2024

10/10 Excellent

Padraic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pauline Lawlor
The hotel was very nice. It was close to center and the buses. There were lovely restaurants nearby.
Stayed 3 nights in Jan 2024

10/10 Excellent

STEPHEN DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Chuxin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and breakfast included
Stayed 1 night in Oct 2023

8/10 Good

jeanette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location Good value, clean quiet and comfortable. Not fancy but very nice. Easy walk to train station
Stayed 1 night in Sep 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Base for visiting Verona
The hotel is ideally situated near the Arena square, with local shops, supermarket and restaurants. A 20 minute walk to the train station, for those wanting to take a train to Venice. Friendly service, good breakfast. We would give a 3 star plus rating.
Stayed 3 nights in Sep 2023

8/10 Good

DAVID, new malden

Traveled with family
Liked: Cleanliness, staff & service
Hotel very good location for exploring Verona, downside was our room the bathroom toilet is extremely close too shower making it very hard too use the toilet comfortably. Other people in our group didn't have same issue, but our room the toilet should go where the bidet is.
Stayed 3 nights in Aug 2023

8/10 Good

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in the depandance is a bit clumsy because road numbers have multiple entries: 6a, 6b, 6c, ...
Stayed 1 night in Jul 2023