Comfort Inn & Suites Verona at Turning Stone Resort Casino

2.5 star property

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Photo gallery for Comfort Inn & Suites Verona at Turning Stone Resort Casino

Lobby
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds
Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub) | Premium bedding, desk, iron/ironing board, rollaway beds
Suite, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Mini-fridge, microwave, coffee/tea maker

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
5394 Willow Place, Verona, NY, 13478
  • Verona Health Center
    ‪1 min drive‬
  • Turning Stone Casino
    ‪2 min drive‬
  • Vernon Downs Casino
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪42 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Verona at Turning Stone Resort Casino

Verona hotel close to Turning Stone Casino
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Comfort Inn & Suites Verona at Turning Stone Resort Casino offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Comfort Inn & Suites Verona at Turning Stone Resort Casino provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1100 square feet (102 square meters) include conference space. This business-friendly hotel also offers laundry facilities, an ATM, and a communal living room. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in September 2024.

Comfort Inn & Suites Verona at Turning Stone Resort Casino is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (on request)

Business services

  • 1,100 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (34 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Communal living room
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Quinta Inn Verona
Quinta Verona
Quinta Wyndham Verona Hotel
Hotel La Quinta by Wyndham Verona Verona
Verona La Quinta by Wyndham Verona Hotel
Hotel La Quinta by Wyndham Verona
La Quinta by Wyndham Verona Verona
Quinta Wyndham Hotel
Quinta Wyndham
La Quinta Inn Suites Verona
La Quinta Inn & Suites by Wyndham Verona Hotel
La Quinta Inn & Suites by Wyndham Verona Verona
La Quinta Inn & Suites by Wyndham Verona Hotel Verona
La Quinta by Wyndham Verona
La Quinta Inn Suites Verona
La Quinta Inn Suites by Wyndham Verona
Comfort Inn Suites Verona at Turning Stone Casino
Comfort Inn & Suites Verona at Turning Stone Resort Casino Hotel

Comfort Inn & Suites Verona at Turning Stone Resort Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 215 reviews
Rating 8 - Good. 37 out of 215 reviews
Rating 6 - Okay. 14 out of 215 reviews
Rating 4 - Poor. 5 out of 215 reviews
Rating 2 - Terrible. 3 out of 215 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Salvador, 85307

Liked: Staff & service
Disliked: Property conditions & facilities
I booked a non smoking room and my room smelled like cigarettes from the time we walked in until the time we left.
Stayed 1 night in Feb 2025

10/10 Excellent

Angie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except all the snow and ice surrounding the property. They need a new plow service.
Stayed 1 night in Feb 2025

10/10 Excellent

penny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean the staff was friendly. Th 24 hour shuttle was nice.
Stayed 1 night in Feb 2025

8/10 Good

tree

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour shuttle service to and from casino, breakfast free. The beds are way too firm for me but my only complaint
Stayed 2 nights in Feb 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One very happy family!

Hotel was beautiful, clean we enjoyed the board games with our family throughout the evening. The breakfast was good too! Earl I believe that’s his name checked us in to the hotel. His poise, demeanor, attitude and just his kindness is unmatched by anyone I’ve interacted with before. He’s a kind soul and deserves a raise. And there was a woman who I believe her name was Shawn. She had such a kindness to her. We will come back again. If for nothing else but the kindness we received. This company is blessed to have such amazing staff members.
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'll definitely be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everyone was polite and the breakfast was delicious overall a pleasant stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Stayed 2 nights in Nov 2024

6/10 Okay

Timothy

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Room itself and amenities were great, staff got continental breakfast were rude but it was handled by front desk /manager immediately!
Stayed 1 night in Feb 2025

10/10 Excellent

Melisa, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Garret

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

christopher m.

Traveled with partner
Liked: Cleanliness, staff & service, amenities
As always, never had a problem with the facility-have stayed here a few times so far. Room was clean, and check in was on time despite the weather.
Stayed 1 night in Feb 2025

8/10 Good

Ariel, Ridgewood

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Helpful staff clean Rooms clean place overall
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 1 night in Feb 2025

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Staff was very friendly. Room is updated, clean, and large. Bed appears comfortable. Shuttle to the casino was fast and easy to access. We’re pleased with our choice to stay here.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Traveled with family
Liked: Amenities, property conditions & facilities
Very easy, relaxed experience!
Stayed 1 night in Feb 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2025

8/10 Good

Christopher

Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2025

10/10 Excellent

Johnesha

Stayed 1 night in Jan 2025

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Sydney

Traveled with family
Liked: Cleanliness, staff & service
Loved that there was a 24 hr shuttle to and from the casino!
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Answer the phone!

The hotel was very clean and the staff when we did interact with them was great, however, we tried to call while we were out to see what shuttle we needed to get back and no one answered the phone. Then in the middle of the night we had kids running up and down the hallway outside our room making all kinds of noise, once at 1:30 and then again at 3. I tried to call down to the service next to complain but no one answered again.
Stayed 1 night in Feb 2025