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We were in a room with two queen beds and a couch. I am handicap so I needed a scooter and there was enough room in the room to move around and with the scooter. The bathroom was clean. There were a couple of negative things that need improvement in the bathroom. First a skid resistance mat in the shower. The second thing is instead of having just 2 towels at bare minimum there should’ve been 4 towels available. I like the availability of multiple different restaurants within the Rio. I especially liked the Korean barbecue , Kang’s. As far as the casino is concerned, there was a wide variety of different machines and tables to choose from. I guess the only disappointing part of the casino is there’s no Poker Room. Taking in consideration that it was the Poker capital (WSOP) for a couple of decades you would think that they would have at least 2 or 3 poker tables available. Overall, it is a very nice hotel. I enjoyed my stay. The one big concern or complaint I might have is, there were eight elevators or more available, but it seemed like only three were in service.

Valet parking 10/10, safety 10/10 room description not the same as what I got, dirty towels and blanket bad experience.

Ok the fact we had no desk for check was terrible. I could not check in due to a code for door and room acess never being sent to my email resulted in me not checking for 3hours until I was told about a sister property 3 blocks from where I was stay had to walk in the rain to the siater property for thwm to grant me acess codes to get into my room now at 3am. I wouls likw to be reemburst for that night and day. My TV had no working batteries and once I go batteries the TV volum did not work.

This place is great! The room had everything we needed to make small meals, the lobby has a shelf for people to leave things which has lots of useful things (make sure you check)! The garden and the cats are cute and the location is perfect. It also has a great traditional South Beach feel. We highly recommend it!

I didn’t like that my floor the ice machine wasn’t working then my card for the elevator didn’t let me go to a different floor for ice