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Hotel Heintz

3.0 star property

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January 2025

Photo gallery for Hotel Heintz

Exterior
Comfort Double Room, Balcony, Garden Area | In-room safe, free WiFi
Exterior
Daily continental breakfast (EUR 13 per person)
Comfort Double Room, Balcony, Garden Area | Balcony

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
55, Grand-rue, Vianden, 9410
  • Trinitarian Church
    1 min walk
  • Museum of Caricature and Cartoon
    1 min walk
  • Maison de Victor Hugo
    4 min walk
  • Luxembourg (LUX-Findel)
    47 min drive

Room options

View all photos for Comfort Twin Room

Comfort Twin Room | In-room safe, free WiFi

Comfort Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Balcony, Garden Area

Suite, Balcony, Garden Area | In-room safe, free WiFi

Suite, Balcony, Garden Area

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, Balcony, Garden Area

Comfort Double Room, Balcony, Garden Area | In-room safe, free WiFi

Comfort Double Room, Balcony, Garden Area

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, free WiFi

Comfort Double Room

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms | In-room safe, free WiFi

Family Room, Connecting Rooms

  • 366 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, free WiFi

Triple Room

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Room, Connecting Rooms, Garden Area

Family Room, Connecting Rooms, Garden Area | In-room safe, free WiFi

Family Room, Connecting Rooms, Garden Area

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

Similar properties

Front of property

Koener Hotel & Spa

Pool
Hot Tub
Spa
Pet friendly
4.4 out of 5, Excellent, (198)
The price is $91
per night
$94 total
includes taxes & fees
Jan 8 - Jan 9
Koener Hotel & Spa

About this property

Hotel Heintz

3-star Vianden hotel walkable to Maison de Victor Hugo
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite.
Hotel Heintz offers 28 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Heintz features a terrace, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Vianden hotel also offers a picnic area, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Heintz is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 15 per night)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 13 per person
  • A bar/lounge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between November 1 and March 29.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 6 and younger are not allowed at this property; All guests older than 6 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 13 per person
  • Uncovered self parking fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards

We should mention

This property does not have elevators
Children 6 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 3 stars.

Property is also known as

Hotel Heintz Vianden
Hotel Heintz
Heintz Vianden
Heintz Hotel Vianden
Hotel Heintz Hotel
Hotel Heintz Vianden
Hotel Heintz Hotel Vianden

Hotel Heintz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 56 out of 90 reviews" "
Rating 8 - Good. 27 out of 90 reviews" "
Rating 6 - Okay. 5 out of 90 reviews" "
Rating 4 - Poor. 1 out of 90 reviews" "
Rating 2 - Terrible. 1 out of 90 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful little place and the staff/owners were warm and welcoming!
Stayed 1 night in Sep 2022

10/10 Excellent

Diana

Stayed 1 night in Sep 2022

10/10 Excellent

Paul van

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, walking distance from the castle and restaurants. Hotel and room was very clean and the staff is very friendly. Breakfast is delicious.
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viandem is a paradise by itsel, and if you book the Heintz Hotel then you will have the perfect combination. Great boutique hotel, owner operated family business, Great historic facility full of simple and natural elegance. Breakfast is amazing
Stayed 3 nights in Jul 2021

8/10 Good

RickP, Queensville ON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assigned parking spot. Hotels near the famous castle.
Stayed 1 night in Sep 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heintz Review
We stumbled in on the weekend of the Vianden Nut Festival. Good stay under the circumstances.
Stayed 1 night in Oct 2019

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family welcome made this Hotel not to forget
What was not to to like .Was made very welcome by Carol and her family in this 1600s hotel after a long train trip from Waterloo. Vianden is out of the way and Ettelbruck is the main hub ,but its 1/2 an hour away by regular bus and its a quiet touristy beautiful town . So much to see if you love the outdoors . The hotel was clean and very quaint . It has a small bar and the rooms were so clean . Breakfast is 9 euro but i never left empty and unlimited coffee kept me going all day . Wifi was a little hit and miss but considering its an old building and on cobbled road i got by .All over very reasonable priced and i would recommend to anyone looking for a top hotel .
Stayed 5 nights in Sep 2019

10/10 Excellent

Bryan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful village and hotel!
The hotel was quaint and quiet. Everything was clean and the staff was friendly and accomodating.
Stayed 1 night in Sep 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to be.
Stayed for several days and enjoyed the quiet hotel and the beautiful scenery around. Staff was extremely kind and helpful. Hotel and terrace are beautiful and idyllic.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The outside of the hotel is beautiful, and the insodenis quaint and nice to look at. The rooms are bare bones. (Some don't have a bathroom, and a few have shared bathrooms). If you want to park at the hotel you have to call ahead. Breakfast is not included, it is 9eu per person, and is buns swiss cheese, a deli meat platter, a small selection of drinks and a small cup of flavored yogurt. There are lots of cool shops and restaurants around the hotel but not in the hotel. The hotel terrace is very pretty though.
Stayed 1 night in Aug 2019

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming hotel in the heart of Vianden
The location is great & the hotel is really charming and cute. We were pleasantly surprised at how nice this hotel was. It was a bargain! The only thing you have to worry about is parking (I got lucky and found a spot on the side of the hotel). I booked through hotels.com and put in a message that I would need parking, but apparently the hotel never got that message, so be careful! I'd definitely recommend this hotel for Vianden!
Stayed 1 night in Jul 2019

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable Value
The hotel is very nice. The area around it is beautiful and scenic. The rooms are comfortable and spacious. I will definitely go back
Stayed 1 night in Jul 2019

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in Vianden
A wonderful experience in a fairytale town. The service and ambience was perfect?
Stayed 4 nights in Jul 2019

10/10 Excellent

Roelof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and highly recommended!
Very nice location. The staff was great and friendly. Highly recommened. I would for sure stay here again. One of the best hotel on our trip.
Stayed 1 night in Jul 2019

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location with very friendly and helpful staff.
Stayed 3 nights in Jul 2019

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was very enjoyable and I appreciated the helpful staff
Stayed 1 night in Jun 2019

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind
Very kind people. They were always ready to hear you out and help. They ave great advice where to pass the day. The room was always clean and fresh when we came back in the afternoon.
Stayed 3 nights in Jun 2019

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
This hotel is right out of the 1920's in decor. The hosts were warm and friendly. Right in the center of the small village of Vianden. Walking to everything. Excellent value.
Stayed 1 night in Jun 2019

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Helpful with all questions.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Amenities
Although web says parking available they don't say it costs €10 a night extra. Photo shows hotel in wooded surround - it is NOT, in the middle of a noisy village street. Breakfast extra, room with a view extra. Getting the TV to work extra or it might be if you could find anyone to fix it after 8pm. No chance of breakfast (extra) before 8am!! Even in Luxembourg most businesses start before then. Never !
Stayed 1 night in May 2019

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bar should stay open until after 8PM
Stayed 1 night in May 2019