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Vic-en-Bigorre Vacation Packages

Malfunctioning room keys provided more than one time. Room footage is to small. The bathroom space is the worst.

Could hear people upstairs (thin walls). TV is super small , rooms very dated. It’s a Motel not Hotel

The hotel rooms need updating. We book an hour before arriving but Hotel.com had not sent it through to the hotel. The receptionist gave us the room and said she would sort it out. Which she did telling us it came through 2 hours after we arrived

Hotel was good, service was excellent. Breakfast was very nice. Unfortunately they had a private function in the dining room so we had to eat else where. We had a flat tyre next morning and the owner could not have done more for us as we were having trouble getting the wheel off, he changed the wheel for us and put the faulty wheel in the boot as well. We can't thank him enough.

Hotels.com as well as other booking sites (such as Agoda) indicate that this property has a feww shuttle to the airport. But the property does not have a shuttle let alonne a free one. We had to take a taxi (Euro 45) to get to the airport. If not for the false advertising we would have selected a hotel right next to the airport!

Good.