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Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

This property is closed from October 27 2024 to July 1 2025 (dates subject to change).

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 3712 square feet (345 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Parking is available onsite for a surcharge.

Mercure Vichy Thermalia is a smoke-free property.

  • Use of nearby fitness center (discount)
  • Elevator
  • Locally-owned & organized tours & activities
  • Number of bars/lounges - 1
  • Showcase for local artists
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Covered parking
  • Conference space
  • Turkish bath/Hammam
  • Uncovered parking
  • Vegan menu options available
  • Meeting rooms
  • Vegetarian menu options available
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Smoke-free property
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Safe-deposit box at front desk
  • Conference space size (meters) - 345
  • Spa services on site
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 3712
  • Banquet hall
  • Vending machine
  • Vegetarian breakfast available
  • Total number of rooms - 78
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Room Amenities

Mercure Vichy Thermalia offers 78 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers. This Vichy hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Minibar
  • Coffee/tea maker
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Bathtub or shower
  • Free cribs/infant beds
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • No housekeeping
  • Baby bath
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge.

Cote Jardin - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Les O Fortes - This bar serves light fare only. Happy hour is offered.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Covered self parking fee: EUR 15 per day
  • Pet fee: EUR 14.90 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Service animals are allowed

Service animals are exempt from fees/restrictions

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Comprehensive recycling policy

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Debit card deposit required

Property is cleaned with disinfectant

Contactless check-out is not available

Pets allowed in specific rooms only

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 14.90 per accommodation, per night
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Hotel Names

  • Mercure Thermalia
  • Mercure Thermalia Hotel
  • Mercure Thermalia Hotel Vichy
  • Mercure Thermalia Vichy
  • Mercure Vichy
  • Mercure Vichy Thermalia
  • Thermalia
  • Thermalia Vichy
  • Vichy Mercure Thermalia
  • Vichy Thermalia
  • Novotel Vichy
  • Vichy Novotel
  • Mercure Vichy Thermalia Hotel
  • Mercure Vichy Thermalia Hotel
  • Mercure Vichy Thermalia Vichy
  • Mercure Vichy Thermalia Hotel Vichy

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Reviews

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