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Célestins Spa Thermal & Hôtel

5.0 star property

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Photo gallery for Célestins Spa Thermal & Hôtel

Deluxe Room, Terrace, Park View | Down comforters, Select Comfort beds, minibar, in-room safe
Garden views, serves lunch, dinner, and brunch
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Exterior
Lunch and dinner served, garden views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Gym
  • Bar
  • Pool
  • Breakfast available

Explore the area

Map
111 Boulevard Des Etats-unis, Vichy, Allier, 3200
  • Palais des Congrès Opéra Vichy
    ‪3 min walk‬
  • Thermes de Vichy
    ‪4 min walk‬
  • Vichy Opera
    ‪6 min walk‬
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪47 min drive‬

Room options

View all photos for Double Room Single Use, Bathtub

Down comforters, Select Comfort beds, minibar, in-room safe

Double Room Single Use, Bathtub

  • 333 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Down comforters, Select Comfort beds, minibar, in-room safe

Presidential Suite

  • 1292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Suite

  • 700 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Park View

Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Room, Park View

  • 377 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, Terrace, Park View

Deluxe Room, Terrace, Park View | Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Room, Terrace, Park View

  • 377 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Room, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Down comforters, Select Comfort beds, minibar, in-room safe

Junior Suite

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Célestins Spa Thermal & Hôtel

5-star hotel in Thermal
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Other amenities include a restaurant, a health club, and a bar/lounge. Housekeeping is not available.
Célestins Spa Thermal & Hôtel offers 129 accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. Televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Vichy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 50 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, Célestins Spa Thermal & Hôtel features an indoor pool and an outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3649 square feet (339 square meters) include conference space. This luxury hotel also offers a health club, a library, and a terrace. Guests can use the health club at a partner property. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service. Onsite parking is available (surcharge), along with a car charging station.

Célestins Spa Thermal & Hôtel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Le N3 - Overlooking the garden, this fine-dining restaurant serves lunch and dinner. A children's menu is available.
Le Blue Note - Overlooking the garden, this bar serves brunch, lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Secured, covered self parking on site (EUR 20 per day)
  • Secured, covered valet parking on site (EUR 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Blue Note
  • Le N3

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 3,649 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 50 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 15-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 83
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 83

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 26 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 500 per stay
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 350 per vehicle (maximum occupancy 3)
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Covered valet parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 83 (subject to availability)
  • Late check-out fee: EUR 83 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Celestins Vichy
Hotel Vichy Celestins
Hotel Vichy Spa
Spa Celestins
Spa Hotel Les Celestins
Spa Les Celestins
Spa Vichy Celestins
Vichy Celestins Hotel
Vichy Spa Hotel Les Celestins
Vichy Spa Les Celestins
Sofitel Vichy
Vichy Sofitel
VICHY CELESTINS Spa Hôtel
CELESTINS Spa Hôtel
VICHY CELESTINS Spa
CELESTINS Spa
Celestins Spa Thermal &
VICHY CELESTINS Spa Hôtel
Célestins Spa Thermal & Hôtel Hotel
Célestins Spa Thermal & Hôtel Vichy
Célestins Spa Thermal & Hôtel Hotel Vichy

Célestins Spa Thermal & Hôtel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 415 out of 758 reviews
Rating 8 - Good. 245 out of 758 reviews
Rating 6 - Okay. 62 out of 758 reviews
Rating 4 - Poor. 23 out of 758 reviews
Rating 2 - Terrible. 13 out of 758 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Edward, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit disappointed regarding Thermal Spa facilities which claimed to be the largest scale in Europe
Stayed 2 nights in Nov 2024

8/10 Good

Debra

Liked: Staff & service
Disliked: Property conditions & facilities
I great location but a little "tired" to be luxury
I love this spa and the location - the rooms and spa itself are a little tired. Tiles missing from the spa - things not open, etc. Overall it was a good experience but could use some updates.
Stayed 3 nights in Oct 2024

10/10 Excellent

rucha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

6/10 Okay

Kendall

Liked: Room comfort
Nice room but…
Visited for the triathlon. Room was large and pleasant but the Hotel and especially the Spa was tired (no kettle always as disappointment)
Stayed 2 nights in Sep 2024

4/10 Poor

Gordon

Stayed 4 nights in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Fayona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Lovely hotel, I wanted to use the hotel pool, however it was still being refurbished, so the staff gave me a free pass to the Thermal Baths.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, the staff were lovely. We enjoyed looking out over the park and easy walking for the town and riverside. We hope to visit again
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Excellent hotel, room with all facilities. Bar and gardens first class.
Stayed 1 night in Jun 2024

10/10 Excellent

Le

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are incredibly friendly and accomodating. Julie, the manager in the bar is the best! She will tell you where to go for dinner, lunch and help you explore the best parts of Vichy! Cannot recommend this hotel more highly. Outdoor areas are wonderful and they are situated right on the promenade.
Stayed 15 nights in May 2024

8/10 Good

Elena

Stayed 7 nights in May 2024

6/10 Okay

Vitali

Traveled with family
Déception
The advantage of this hotel is that it is located at the source. Everything else does not correspond to the level.
Stayed 3 nights in Apr 2024

6/10 Okay

Cara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Musique à fond dans le bar jusqu’à tard- du coup chambre 117 à proscrire pour les enfants. Je m’attendais à mieux d’un hotel de ce standing. Vraiment déçue.
Stayed 1 night in Apr 2024

10/10 Excellent

YOUNGSIN

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely room, great restaurant, really really noisy outside with a smoking area underneath our hotel window - nasty.
Stayed 1 night in Feb 2024

4/10 Poor

Sullimann

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Marilia

Liked: Cleanliness
The swmming pool was closed and they did not guests know before ever arriving at the premises. No compensation either
Stayed 1 night in Nov 2023

2/10 Terrible

Ryan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pool was closed with no warning. As this was the main reason I booked it this was v disappointing.
Stayed 1 night in Nov 2023

10/10 Excellent

Anne, riverdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick stop but the whole town is very walkable and the parc nearby is absolutely gorgeous. We ordered room service, which was served on the dot by a very courteous, but also very discreet gentleman. The bellman took care of our electric vehicle and returned it to us fully charged.
Stayed 1 night in Nov 2023

8/10 Good

Rauan, addison

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
We had a wonderful stay. Great location. Wonderful park right in front of the hotel and along the river and great for walking our little dog. Very friendly staff. Nice restaurant. The spa experience was good. But the pool on the 7th floor was in bad condition. Dozens of loose little tiles and dirt at the bottom. But, all in all, we would stay again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception staff, clinical clean facilities. Room housekeeping could be better
Stayed 4 nights in Oct 2023