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SureStay by Best Western Victoria

2.5 star property

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Photo gallery for SureStay by Best Western Victoria

View from room
Room amenity
Room amenity
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3112 Houston Hwy, Victoria, TX, 77901
  • DeTar Hospital Navarro
    ‪3 min drive‬
  • DeLeon Park
    ‪4 min drive‬
  • Victoria Mall
    ‪8 min drive‬
  • Victoria, TX (VCT-Victoria Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Standard Room, 2 Double Beds, Non Smoking, Kitchenette | Desk, laptop workspace, bed sheets

Surestay Studio By Best Western Victoria

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (42)
The price is $61
per night
$69 total
includes taxes & fees
Apr 24 - Apr 25
Surestay Studio By Best Western Victoria

About this property

SureStay by Best Western Victoria

Victoria hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a business center and a meeting room. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay by Best Western Victoria offers 101 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

SureStay by Best Western Victoria is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in stairways
  • Low-height bed
  • Low-height door lock
  • Low-height view port in door
  • No elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 50.00 for check-in between 11:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per accommodation, per stay
  • Cash Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-in fee: USD 50.00 for check-in between 11:00 AM and noon
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Knights Inn Hotel Victoria East
Knights Inn Victoria East
Knights Inn Victoria Hotel
Hotel Knights Inn Victoria Victoria
Victoria Knights Inn Victoria Hotel
Hotel Knights Inn Victoria
Knights Inn Victoria Victoria
Knights Inn Victoria East
Knights Inn Victoria Hotel
Hotel Knights Inn Victoria Victoria
Victoria Knights Inn Victoria Hotel
Hotel Knights Inn Victoria
Knights Inn Victoria Victoria
Knights Inn Victoria East
Knights Inn Hotel
Knights Inn
Knights Inn Hotel
Knights Inn
Knights Inn Victoria
Surestay By Victoria Victoria
SureStay by Best Western Victoria Hotel
SureStay by Best Western Victoria Victoria
SureStay by Best Western Victoria Hotel Victoria

SureStay by Best Western Victoria Reviews

Reviews

6.8
Rating 10 - Excellent. 114 out of 399 reviews
Rating 8 - Good. 99 out of 399 reviews
Rating 6 - Okay. 69 out of 399 reviews
Rating 4 - Poor. 45 out of 399 reviews
Rating 2 - Terrible. 72 out of 399 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Thor

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The TV was always losing signal, and the clerk charged me $50 deposit on a prepaid room then tried to cheat me out of returning it when i left. NEVER STAY HERE
Stayed 3 nights in Dec 2024

4/10 Poor

Stephanie

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is a horrible place. Literally a crack den
Stayed 1 night in Nov 2024

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't put me thru Expedia they just put me on the computer
Stayed 1 night in Oct 2024

10/10 Excellent

Fernando

Stayed 4 nights in Sep 2024

10/10 Excellent

Sylveria D, Palacios

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was easy and very polite young lady was very sweet. We enjoyed our stay there. For a nice stay,this did it for us. We were able to have our Fur baby with us at a very reasonable price!
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't know anything about the place other than reviews and reviews can vary wildly. It was a good value for the money - clean and comfortable, and the staff was courteous and friendly. I was surprised at the large size of the bathroom and the walk-in shower. The only things that could be better was the door could seal better at the bottom and the tile was not sealed around the toilet feed pipe in the bathroom (entry point for pests). Otherwise, a nice, comfortable room for a good price.
Stayed 1 night in Sep 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Tanecka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Love this property
Stayed 1 night in Aug 2024

2/10 Terrible

Martha

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Surestay not all do that again
I booked a room online with expedia.com for sure say I'm using highway in Victoria Texas before I got there I had called to see if everything went through all right they said that I had to put a $50 deposit but I told him that all I had was the money for the room that I booked well later she told me that I needed the $50 for deposit because I was local they gave me ugly looks also I had told him that I had your 6:00 before I would lose my 98 hour for the room I asked him to call expedia.com but she gave me a little cuz she didn't want to help I also told her that my phone was dead and if they had a phone in a hand and one of the counter but still she did not want to book it or let me have my room by the time I didn't get the $250 it was early like 5 hours later second guy over there I have some trouble questions but it was like he didn't want to answer the question I needed was terrible friendly not at all preparing I asked him if there was anything else that I need then they came up with I need ID for everybody that was staying in the room everything just went wrong and no help from the receptionist I want to go there again
Stayed 1 night in Aug 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Catherine

Stayed 1 night in Jul 2024

10/10 Excellent

Juanita

Stayed 1 night in May 2024

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ll👌feel like home
I was amazing experience to stay here. I feel like a home, all staf very good and all services also. morning brekfast also fresh, staff very cooprative. whenever I will visit again Victoria TX. I would like to stay here. Thanks
Stayed 6 nights in Jun 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast they offered. Good juice, waffles and boiled eggs.
Stayed 1 night in Jun 2024

6/10 Okay

Antonio

Traveled with family
Liked: Staff & service
Pool not clean, water outside by rooms door from AC unit , bugs in room, vent in restroom not working and soda vending machine took my $2 with no soda.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sylveria D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grandson's graduation party
Went there to celebrate a graduation party for our grandson. Very pleasant place and very close to restaurants and fast food. Plenty of free parking. For just a one-night stay,it was just perfect us and our extended family.
Stayed 1 night in Jun 2024

10/10 Excellent

Sylveria D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Victoria Tx trip
We came down to our grandson's graduation party. Our stay was very pleasant and comfortable. What really made this trip so much better was that we were able to bring our fur baby with us. Their pet fee was very satisfying!! We do see us staying there again. Thank you 😊
Stayed 1 night in Jun 2024

6/10 Okay

Dean

Liked: Cleanliness, staff & service, amenities
It was quiet and peaceful But they need a TV guide or channel guide.
Stayed 2 nights in May 2024

2/10 Terrible

Lorena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was extremely dirty! There was a hole on the restroom door and the toilet would not flush well ! There was huge stains on our bedding I will never stay here agian! Our room was 205 second floor! Do not recommend at all!
Stayed 2 nights in May 2024

10/10 Excellent

Jesus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024