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Holiday Inn Hotel & Suites Barstow by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Barstow by IHG

Welcome to our lobby, featuring two reception desks with light wood finishes and a patterned wall with a green accent.
Relax by the pool surrounded by lush views of the surrounding trees through large windows.
Two single beds with wooden headboards and white bedding, a window with a view, and a bedside table with a lamp.
Cozy living room with a fireplace, comfortable seating, and a staircase leading to an upper level.
Fully equipped kitchen with ample space for food preparation, featuring a large countertop and various appliances.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2812 Lenwood Road, Barstow, CA, 92311
  • The Outlets at Barstow
    ‪2 min walk‬
  • Tanger Outlet Center
    ‪2 min walk‬
  • Mojave River Valley Museum
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility, Access Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Accessible Bathtub (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll Shwr)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 2 Queen Beds

7.6 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Access Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

1 bedroom, premium bedding, pillowtop beds, desk

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility, Access Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Access Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Access Tub)

  • Sleeps 6
  • 2 Queen Beds

About this property

Holiday Inn Hotel & Suites Barstow by IHG

3-star Barstow hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
Holiday Inn Hotel & Suites Barstow by IHG offers 92 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Hotel & Suites Barstow by IHG provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Holiday Inn Hotel & Suites Barstow by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ayres Barstow
Ayres Hotel Barstow
& Suites Barstow By Ihg
Holiday Inn Hotel Suites Barstow an IHG Hotel
Holiday Inn Hotel Suites Barstow an IGH Hotel
Holiday Inn Hotel & Suites Barstow by IHG Hotel
Holiday Inn Hotel & Suites Barstow by IHG Barstow
Holiday Inn Hotel & Suites Barstow by IHG Hotel Barstow

Holiday Inn Hotel & Suites Barstow by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1010 reviews
Rating 8 - Good. 243 out of 1010 reviews
Rating 6 - Okay. 81 out of 1010 reviews
Rating 4 - Poor. 51 out of 1010 reviews
Rating 2 - Terrible. 42 out of 1010 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place for our night's stay

The room was fine, although the sink faucet was leaking badly and the shower head was really clogged. (We always try to tell the front desk about anything that needs attention, but got distracted as we were leaving and forgot to do so this time.) Otherwise, the room was just fine, the breakfast good, the staff friendly, and no complaints! We'll stay there again when we come back through town.
Stayed 1 night in Apr 2025

8/10 Good

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Amy

Liked: Staff & service

It was fine for a night

It was a quick overnight stay. Hotel seemed clean, but is older and could use some updating. Way too strong of smell to try and make the hotel smell good.
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Stayed 1 night in Mar 2025

4/10 Poor

Jacqueline

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Rolf

Disliked: Staff & service
I requested a ground level room and was told none was available. The first room they gave me the toilet was inoperable. They issued me a 2nd room that had the same toilet plumbing problem! When I returned the 3rd time to ask for another room a gentleman checking in requested a ground level room and was given one. I again asked for a ground level room and they were able to provide one. The next morning when I checked out there was a girl at the front desk and I mentioned to her that the first two rooms i was given had toilet plumbing issues and her unprofessional reply was, “Better luck next time”. There will not be a next time, I was very disappointed in my stay. Your staff should get training on being professional and providing great customer service.
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 1 night in Feb 2025

4/10 Poor

Benjamin

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Close to shopping and lots of food variety.
Stayed 1 night in Mar 2025

2/10 Terrible

Geoffrey

Traveled with family
Disliked: Staff & service

Poor experience

The service was terrible, the hotel tried to put us in a room type that we had not booked and refused to change the room or to refund us. The receptionist was unhelpful and rude.
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Stayed 6 nights in Feb 2025

10/10 Excellent

Seunghyon

Stayed 1 night in Feb 2025

6/10 Okay

Judi

Liked: Cleanliness, amenities
Room right above kitchen/ dining area caused the room to REALLY smell early in AM. Coffee tasted burned. We were told coffee and tea were available 24 hours. It was not.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on duty when I checked in were amazing! So grateful 🙏
Stayed 1 night in Feb 2025

2/10 Terrible

Geoffrey

Traveled with family
Disliked: Staff & service

Worst hotel ever

Checked in to find they put us in a room we had not booked. Staff were so rude. Refused to help or refund us. Checked out immediately. Awful service.
Stayed 1 night in Feb 2025

6/10 Okay

Steve

Stayed 1 night in Jan 2025

6/10 Okay

Dung

Good
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed

My family and I are dedicated to the Holiday Inn because of the cleanliness, comfort, and exceptional hospitality from staff. However, on this visit, I was extremely disappointed. Although we had a reservation, all the rooms were booked and we had nowhere to stay. To make matters worse the front desk staff member was dismissive, rude, and made me feel as though it was my fault. I was left with 3 children and my elderly father, late at night, searching for a room and on the phone trying to get a refund for a room that I thought was secured. Support and assistance from the front desk would have restored my faith in the Holiday Inn.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Stayed 1 night in Feb 2025

10/10 Excellent

Glen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet
Stayed 1 night in Feb 2025

10/10 Excellent

imelda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a nice pool
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Peggy, minneapolis

Stayed 2 nights in Jan 2025