Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel

Property amenity
Room amenity
Property amenity
Restaurant
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
9750 Key Pointe Ave, Hesperia, CA, 92345
  • High Desert Gateway
    5 min walk
  • Baker's Drive-Thru
    2 min walk
  • Victorville Transit Center
    13 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    47 min drive

Room options

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel

Hesperia hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel provides a spa tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Optional ski privileges
  • Spa tub
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hesperia
Holiday Inn Express Hotel Hesperia
Holiday Inn Express Hotel Suites Hesperia
Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel Hotel

Holiday Inn Express Hotel & Suites Hesperia, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 536 out of 1004 reviews" "
Rating 8 - Good. 248 out of 1004 reviews" "
Rating 6 - Okay. 95 out of 1004 reviews" "
Rating 4 - Poor. 55 out of 1004 reviews" "
Rating 2 - Terrible. 70 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Stayed 2 nights in May 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked indoor pool and new gym equipment
Stayed 1 night in Sep 2024

6/10 Okay

Sofia

Liked: Staff & service
Disliked: Property conditions & facilities
Roaches by the pool
Stayed 1 night in Jul 2024

8/10 Good

Luis

Liked: Cleanliness
Pull out couch sheets were dirty everything was great. Friendly staff and tje best hotel breakfast ever
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Unpleasant experience when I saw a cockroach in the room. Tried calling the front desk and housekeeping but the phone was not working. I went to let the front desk know and she said housekeeping was gone for the day and unfortunately no one else was available. She gave me a cleaning spray so I can kill it.
Stayed 1 night in Aug 2024

10/10 Excellent

Clive

Stayed 1 night in Sep 2024

4/10 Poor

Andrew, Muskgo

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
This facility is really beat up. The highlights first: amazing shower water temp and pressure, comfy bed, staff helpful and friendly, breakfast more than adequate and tasty. All amenities seemed available. Much appreciated. On the negative list: housekeeping did not clean our room on a 2 night stay, floors dirty throughout. Dirty halls means gross dirty room carpeting. Did not take my socks off.
Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Liked: Staff & service
It was a chill stay just for my wife and I on a quick trip
Stayed 1 night in Sep 2024

10/10 Excellent

Dakota

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sandra

Disliked: Property conditions & facilities
Receptionist could be a bit more courteous.
Stayed 1 night in Aug 2024

6/10 Okay

Trent

Traveled with family
Liked: Staff & service, amenities
Not sure if there had been a water leak, but there was a carpet drying fan on outside our door, the microwave in our room was missing and the was a large brown stain on the sheets of one of our beds. We did not notice this getting into bed. The was also a homeless person walking around outside during the morning attempting to get inside the building. What can I say other than California. Other than that the staff was helpful in the moring letting us use their staff microwave and they did attempt to run off the homeless person. Im not planning a return the CA at any point so i can say if i would book here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Klenette, No. Las Vegas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff treat's me like family
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Analith

Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Stayed 1 night in Aug 2024

4/10 Poor

Joseph

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
There were ants in the restroom and the shower head cover was falling off
Stayed 1 night in Aug 2024

6/10 Okay

Daniella

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
When we checked in there was stuff left in the fridge and ants … called immediately they sent some to clean the fridge but didn’t even apologize … no compensation or anything… I used my own Lysol to spray everything down
Stayed 1 night in Aug 2024

2/10 Terrible

Rachel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infested 😩
I booked this room because the hotel had great reviews, but we had an awful experience with roaches. We stayed on the second floor, and had our small dog with us, so maybe it was just that it was a 'pet' room or something, but considering that I paid extra for the pet deposit, I'm even more upset. As soon as we entered the hotel my husband found a roach scurrying up the wall, he knocked it down and killed it, but before the night was over there were 2 more incidences of roaches running across the tile behind the fridge. I spoke to the front desk about it and I said the fridge probably has a nest or something and they told me they would speak to housekeeping to see what they could do. They took my phone number down but never called me back. It was horrific. They could have swapped the fridge out, laid sticky traps or gave us a different room and I would never have written this review, but they did nothing and I'm disgusted. I'm sure the breakfast that everyone is raving about was great, but I couldn't eat there with my experience.
Stayed 3 nights in May 2024

10/10 Excellent

juvencio

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Clifford

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Brittney

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Filthy pool
Very disappointing. We got a room at this hotel because it has an indoor pool and jacuzzi. There are no pictures of the pool for a reason. It's disgusting! I sat in the jacuzzi and realized I was covered in dirt and a greenish black grime. You cannot see the floor of the pool because it is that dirty. The outdoor chairs are covered in bird poop. The air conditioner in the room worked great, and the beds were comfortable. The walls are paper thin, and you can hear everything from the next room. Should have saved our money, and went to swim at the local community pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Reserve the room for 4 people , Had 2 towels .
Stayed 1 night in Aug 2024