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Holiday Inn Victorville, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Victorville, an IHG Hotel

Minibar, desk, iron/ironing board, free WiFi
Property amenity
Exterior
Minibar, desk, iron/ironing board, free WiFi
Seasonal outdoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
15494 Palmdale Rd, Victorville, CA, 92392
  • Victorville City Hall
    7 min walk
  • Victorville Municipal Golf Course
    14 min walk
  • Green Tree Golf Course
    16 min walk
  • Victorville, CA (VCV-Southern California Logistics)
    17 min drive

Room options

View all photos for Suite, 1 Bedroom

Minibar, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Minibar, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Minibar, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Minibar, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Minibar, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Minibar, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Minibar, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Minibar, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Minibar, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Minibar, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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per night
includes taxes & fees
Jan 1 - Jan 2
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About this property

Holiday Inn Victorville, an IHG Hotel

3-star hotel in Civic Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and a microwave in a common area. Change of towels is available on request.
Holiday Inn Victorville, an IHG Hotel offers 155 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions come with premium cable channels.

This Victorville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Holiday Inn Victorville, an IHG Hotel features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 5005 square feet (465 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Victorville, an IHG Hotel is a smoke-free property.

The Community Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Lounge - Onsite lobby lounge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Community Restaurant
  • The Lounge

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (5,005 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Hotel Victorville
Ambassador Victorville
Victorville Ambassador Hotel
Holiday Inn Victorville Hotel
Holiday Inn Victorville

Holiday Inn Victorville, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 545 out of 1001 reviews" "
Rating 8 - Good. 222 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 82 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Paris

Disliked: Amenities
Alferado, the African American front desk manager is so unwelcoming and cold. He gave me a room with 2 king size beds without telling me what kind of room he is giving me and when I saw my room and asked him to give me a one king size bed room he said we are booked while I heard him talking on the phone to a guest saying we have many rooms available. Don’t come here, you get so disappointed and unwelcome.
Stayed 1 night in Sep 2024

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Luna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Sep 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Devon

Stayed 1 night in Sep 2024

10/10 Excellent

Josefina

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente todo muy cerca las opciones para comer y para poner Gasolina .excelente servicio..⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Sep 2024

2/10 Terrible

Carrie

Stayed 1 night in Sep 2024

8/10 Good

Johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant service was slow and took a while to get our breakfast. Other than that, everything else was great.
Stayed 1 night in Aug 2024

6/10 Okay

Deborah

Business traveler
Outside when I left this morning homeless man sitting on bench in parking lot. It was 5am dark and he was pacing around. I felt unsafe. I’m sorry for the huge homeless population that is not your issue but they should not be hanging in the place hotel guests park.
Stayed 1 night in Sep 2024

4/10 Poor

Dan

Traveled with family
Disliked: Cleanliness, staff & service
Won't Return
I booked this room for my mother and the front desk staff first refused her over a debit card issue. They never called me to correct it. I had to physically go down and correct the issue which could have been easily done over the phone or through the app. When I arrived they reluctantly halped me. After I was finally able to check my mother in the rokm.was dongy, the carpet was coming up in the ce ter of the room, the hallways had unlevel floors. It was a bare bones room just a step avove a homelessness shelter.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband always stay here, never any problems, we both like it here
Stayed 1 night in Aug 2024

8/10 Good

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really busy around the parking lot and people smoking, the room was clean services worked properly
Stayed 1 night in Aug 2024

8/10 Good

Jamie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Shamika, Victorville

Stayed 6 nights in Aug 2024

8/10 Good

ELSA, Santa Ana

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paloma Guadalupe Sabalsa

Liked: Cleanliness, staff & service, property conditions & facilities
Service at Restaurant was excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

Brittany

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hotel that we stay up when I go visit my parents very easy convenient close to their house. Rooms are always clean and nice.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

4/10 Poor

Tony

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Okay property should come with free breakfast. Charges $80 for a kids sized breakfast of 4. Okay place to stay. The staff was nice at least
Stayed 4 nights in Aug 2024

6/10 Okay

Melvin

Liked: Staff & service
It's not a bad hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, smelled clean and staff was friendly. There was complementary water in the front. Plenty of parking. Good stay. We will be back!
Stayed 1 night in Aug 2024

10/10 Excellent

Loraine

Stayed 1 night in Aug 2024

10/10 Excellent

Shamika, Victorville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 6 nights in Jul 2024