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Holiday Inn Victorville by IHG

3.0 star property

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Photo gallery for Holiday Inn Victorville by IHG

Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi
Seasonal outdoor pool
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
15494 Palmdale Rd, Victorville, CA, 92392
  • Victorville City Hall
    ‪8 min walk‬
  • The Mall of Victor Valley
    ‪5 min drive‬
  • California Route 66 Museum
    ‪5 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪61 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Minibar, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Minibar, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Minibar, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Minibar, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Minibar, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Minibar, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Minibar, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Minibar, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Minibar, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Minibar, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Victorville by IHG

3-star hotel in Civic Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and a microwave in a common area. Change of towels is available on request.
Holiday Inn Victorville by IHG offers 155 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions come with premium cable channels.

This Victorville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Holiday Inn Victorville by IHG features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 5005 square feet (465 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Victorville by IHG is a smoke-free property.

The Community Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Lounge - Onsite lobby lounge.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Community Restaurant
  • The Lounge

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (5,005 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Hotel Victorville
Ambassador Victorville
Victorville Ambassador Hotel
Holiday Inn Victorville Hotel
Holiday Inn Victorville

Holiday Inn Victorville by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 539 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 83 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Disliked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

pennilyn

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Taisia

Stayed 3 nights in Nov 2024

6/10 Okay

Vincent

Traveled with family
Stayed 1 night in Dec 2024

6/10 Okay

Cássio

Stayed 3 nights in Dec 2024

10/10 Excellent

Tamicka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was awesom3
Stayed 1 night in Dec 2024

6/10 Okay

Yolanda

Disliked: Amenities
Hallways smelled terrible, but elevator was even worse. Carpets looked dirty, they look like they need replacement more than deep cleaning. The bathrooms in the lobby are locked, you need the code from front desk, probably because the hotel is in a bad area, keep it fenced in would be recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Cameron

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Nancy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff was friendly and accommodating to our large party.
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Stayed 3 nights in Dec 2024

8/10 Good

Maj

Stayed 1 night in Nov 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine.
The room was nice for our stay, but one of our beds had a dip in the middle of it that made it difficult to get comfortable overnight. If you are a late sleeper, I would recommend skipping the pre-paid breakfast on a weekday, as they are short staffed, and it is a cook to order restaurant, and it may cut close on check out time. Location is right off the freeway and easily accessible.
Stayed 1 night in Nov 2024

10/10 Excellent

aurora

Stayed 2 nights in Oct 2024

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was goood.
Stayed 1 night in Nov 2024

8/10 Good

Alejandro

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jhonatan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restroom was clean and looked nice. Beds were clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaymie

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Luisa V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everthing was ok ,thankyou
Stayed 1 night in Oct 2024

6/10 Okay

Bryan

Liked: Staff & service
Disliked: Property conditions & facilities
Mid
Stayed 2 nights in Sep 2024

2/10 Terrible

Jame

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get my deposit back
Stayed 2 nights in Jul 2024