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SureStay Plus Hotel by Best Western Hesperia

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Hesperia

Relax in a stylish room with a large bed, sofa, and desk, featuring a beautiful desert landscape painting above the bed.
Experience the grandeur of our lobby, featuring a spacious open design with a high ceiling and central column, arched windows, and a staircase.
Check-in and unwind in our stylish lobby, featuring a digital check-in station, comfortable seating, and a flat-screen TV.
Relax by the pool with lounge chairs and a table nearby.
Relax in this stylish living area with a comfortable armchair, sofa, and coffee table, surrounded by a beautiful view and decorative accents.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
12033 Oakwood Ave, Hesperia, CA, 92345
  • The Mall of Victor Valley
    ‪8 min walk‬
  • Scandia Family Fun Center
    ‪15 min walk‬
  • Desert Valley Hospital
    ‪4 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western Hesperia

Hesperia hotel with outdoor pool
Along with an outdoor pool, this hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include express check-out. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Hesperia offers 68 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, laundry facilities, and express check-out. Complimentary self parking is available on site. A total renovation of this property was completed in December 2020.

SureStay Plus Hotel by Best Western Hesperia has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Shopping mall

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

TRICITY INN
Surestay Plus By Best Hesperia
SureStay Plus Hotel by Best Western Hesperia Hotel
SureStay Plus Hotel by Best Western Hesperia Hesperia
SureStay Plus Hotel by Best Western Hesperia Hotel Hesperia

SureStay Plus Hotel by Best Western Hesperia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 234 out of 599 reviews
Rating 8 - Good. 164 out of 599 reviews
Rating 6 - Okay. 87 out of 599 reviews
Rating 4 - Poor. 42 out of 599 reviews
Rating 2 - Terrible. 72 out of 599 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jason

Business traveler
Liked: Staff & service, room comfort

For the money... Not bad!

The front desk Agent Elliana is amazingly kind and thoughtful. The room was nice and the breakfast was good. I think house cleaning needs to make sure they change and clean not only the sheets and pillow cases, but also the top sheet of the bed, which I noticed had a stain that was there and never changed over three nights. Fix this... and I'd rate this place highly for the money.
Stayed 4 nights in Mar 2025

8/10 Good

Niall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy club and motorcycles nearby
Stayed 1 night in Feb 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was clean mostly but carpet must have been just cleaned because it was still wet so smelled a little musty
Stayed 1 night in Apr 2025

2/10 Terrible

Miguel

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property was not clean when we got there we took recordings of the property and I had to record management talking to me inappropriately she overcharged me $100 and promised me when I checked out it would be put immediately back on my card so when I called to find out why it wasn't put back on my card they said to me then that they were keeping my deposit because there was a footprint of dirt from the dog on the sheet and they were keeping my deposits for both rooms for a sheet that cost less than $10 and if you put it in the washer the paw print would have went away right away it's just an excuse so they could Rob people from their money that's it
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Karina

Stayed 1 night in Apr 2025

6/10 Okay

Jamison

Traveled with partner
Liked: Cleanliness, staff & service
Fine for what we needed but not a place we would stay again
Stayed 1 night in Apr 2025

2/10 Terrible

Jose

Stayed 1 night in Mar 2025

8/10 Good

Garrett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All around good place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk manager helped make my stay very pleasant. Thank you.
Stayed 4 nights in Mar 2025

10/10 Excellent

Meghan

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 207, when I opened the door, it smelled wonderfully fragrant. Thank you housekeepers
Stayed 1 night in Mar 2025

8/10 Good

Sharon

SureStay is located well for everything I needed to access. I appreciated the hot breakfast options, though a little variety would be nice for people staying several days. The price is competitive. The door to my room 222 needs replacing as it wasn’t plumb with the floor, and gale-force winds made sleep impossible at times. The heater also was difficult to regulate to a preferred temperature
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher, Fort Worth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and the staff was great. The location seems to attract vagrants, and they can be a little scary late at night.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Gulsah

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management is horrible
Stayed 1 night in Mar 2025

10/10 Excellent

ASHLEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the front desk was very kind and helpful!
Stayed 1 night in Mar 2025

10/10 Excellent

Prashant

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Traveled with group, Business traveler
Liked: Cleanliness
Easy and quick
Stayed 1 night in Feb 2025

2/10 Terrible

Jame

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good
Stayed 2 nights in Feb 2025

10/10 Excellent

jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great just had partying neighbors other than that we really liked it
Stayed 1 night in Feb 2025

8/10 Good

ashley

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025