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Hotel Austral

3.0 star property

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Photo gallery for Hotel Austral

Daily continental breakfast for a fee
Lobby
Interior
Property entrance
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
$114
Dec 17 - Dec 18

Explore the area

View in a map
Villarino 292, Costanera del Rio Negro, Viedma, Rio Negro, R8500LGP
  • Place, Museo Histórico Emma Nozzi
    ‪7 min walk‬
  • Place, Church of Our Lady of Mercy
    ‪8 min walk‬
  • Place, House of Culture
    ‪8 min walk‬
  • Airport, Viedma (VDM-Gobernador Edgardo Castello)
    ‪17 min drive‬

Room options

View all photos for Basic Room

Blackout drapes, free WiFi

Basic Room

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Austral

3-star Viedma hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
Hotel Austral offers 98 accommodations with hair dryers and complimentary toiletries. Cable television is provided.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. This Viedma hotel also offers dry cleaning/laundry services, room service (during limited hours), and an elevator. Onsite self parking is complimentary.

Hotel Austral is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Hotel Austral has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: ARS 220 to 600 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Outdoors

  • On the riverwalk

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately ARS 220 to 600 per person
  • Late check-in fee for check-in between 11:00 PM and 8:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Austral Viedma
Hotel Austral Viedma
Hotel Austral Hotel
Hotel Austral Viedma
Hotel Austral Hotel Viedma

Hotel Austral Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 91 out of 383 reviews
Rating 8 - Good. 165 out of 383 reviews
Rating 6 - Okay. 89 out of 383 reviews
Rating 4 - Poor. 23 out of 383 reviews
Rating 2 - Terrible. 15 out of 383 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gianni, Linden

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst and crappy hotel in the area I never stay in a hotel like that dirty people smokes I don’t know what in the room oldest hotel in the whole country nothing like what you guys describe on the pictures
Stayed 1 night in Dec 2023

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and location, feels more like a 4 star hotel totally to recommend
Stayed 1 night in Dec 2019

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a beautiful location with a great seafood restaurant within walking distance. Staff of hotel were very nice and helpful. Breakfast was included and very good. The air conditioning was weak. We would stay here again.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

John

Disliked: Property conditions & facilities

Avoid if you can

The lady at reception was very nice and breakfast was acceptable but on the day we arrived there was no hot water or glasses in the room or bathroom which is not what you expect for supposedly the best hotel in town. Check out was very early at 10a.m with no possibility of a late check out although we were allowed to wait in the lounge albeit that there was no avalanche of people checking in so on the face of it the management need some customer care training.
Stayed 1 night in Feb 2019

6/10 Okay

TRINITY, LOS ANGELES

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I LIKE LIKE THE BREAKFAST FOOD AND SPACIOUS AREA. I LIKE THE CLEANLINESS. SERVERS ARE VERY PLEASANT & HELPFUL. I DON'T LIKE THAT NONE OF THE STAFF CAN'T COMMUNICATE IN ENGLISH. BEING A PLACE TO BE VISITED BY FOREIGNERS, MY SUGGESTION IS THAT AT LEAST ONE STAFF SHOULD BE AVAILABLE E TO SPEAK ENGLISH. I DON'T LIKE THE TIMES WHEN THERE WAS NO ELECTRICITY. I AM AFRAID THAT IT WOULD HAPPEN WHILE I AM IN THE ELEVATOR. DURING OUR 2 DAY STAY, ELECTRICITY WENT OFF COUPLE OF TIMES WITHOUT ANY INFORMATION WHY IT HAPPENED & WHEN IT WOULD BE BACK ON. ONE TIME I WAS IN THE SHOWER AND IT WAS VERY SCARY. THERE SHOULD BE A GENERATOR THAT WOULD KICK ON RIGHT AWAY.
Stayed 1 night in Sep 2018

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

good

A little run down , bathroom fixtures and door locks are out if date. overall pretty clean, helpful staff , secure fenced parking in a garage.
Stayed 1 night in Feb 2018

6/10 Okay

Bergrider, Australia

Liked: Cleanliness

Good location near the waterfront

AC was turned off mid-afternoon and cooling did not come back on that night, for a hot room this was uncomfortable and 'nothing could be done'. Lower River view room had lots of traffic noise ( windows open to cool the hot room). Otherwise clean but care-work.
Stayed 1 night in Jan 2018

8/10 Good

Steven

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

John, London

Liked: Staff & service

The best hotel option in Viedma

With few or no other options this is by far the best option in Viedma, and while not top grade is perfectly satisfactory and extraordinarily good value. While the rooms at the front have a pleasant river view they can be very noisy with all- night traffic noise, and a room at the rear is recommended

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Deborah, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

The location was perfect, the staff was very helpful and the room was large with a omfortable bed and pillow. Only complaint was the wifi was a little weak in our room and there was a quite a bit of road noise. But al things considered, I'd definitely stay there again."

4/10 Poor

Daniel, Palm Springs

Disliked: Cleanliness, property conditions & facilities

Noisy hotel with poor service

The hotel was very noisy. The road noise was really bad especially as it was Friday and all the local kids were driving up and down revving their bikes and cars till about 3 am. Also they put a school party on ur floor and they were making a terrible noise until about 2 am. So we got very little sleep,

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort

Good breakfasts,good location but some issues.

We felt that when we arrived that the reception was not very welcoming and whilst efficient at checking us in we did not feel that the reception staff were very pleasant.In addition despite being non smokers we were later asked to pay a fine of 700 pesos for smoking in the room. We explained that we had never smoked in our lives and felt that they did not believe us. We did not pay the fine.Also we bought tea and cakes in the snack bar and were overcharged for two very,very small pieces of cake Also there was no menu available so one needs to check prices beforehand. We felt that the snack bar was very poor value.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Hotel Austral - A faded gem

I needed a break from hostels and a sleepy town to relax in. Viedma and Hotel Austral fit the bill perfectly. After reading the reviews here I felt I was taking a chance, but the hotel seemed like the best bet. And while it's clear this property is past its prime, the staff where excellent and also constantly cleaning. The room itself was basic, but with a new and clean bread spread and duvet. The bathroom was equivalent to what you'd find at a Delta in North America. The lobby is styled as a grand sitting room complete with a piano player and comfy chairs. Unfortunately this was the only place I could get wifi. Wifi didn't reach my room. The location is in the very centre of Viedma situated directly on the river. A few good restaurants around the hotel and the river walk makes for a relaxing afternoon. Summary: If you're expecting a first class hotel you'll be disappointed. This is a comfortable mid range hotel. Just relax and enjoy the town.

10/10 Excellent

Orlando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una muy buena experiencia

Había leído algunas opiniones no favorables, pero nos arriesgaos igual y el resultado fue muy bueno. La recepción muy atenta, la habitación limpia, provista de todo lo que ofrecen, muy confortable y con una hermosa vista al río. El desayuno muy bien de acuerdo a su categoría (tres estrellas) y un poco mejor que su categoría en la variedad de tortas y dulces
Stayed 1 night in Jun 2024

2/10 Terrible

Gonzalo

Stayed 1 night in Nov 2023

6/10 Okay

Roberto Natalio

Liked: Cleanliness

Buena ubicación, limpio, hacia frio en algunas hab

Stayed 1 night in Jul 2023

8/10 Good

nestor

Stayed 1 night in Apr 2023

2/10 Terrible

Aldo

Stayed 1 night in Mar 2023

10/10 Excellent

Sergio Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo hotel
Stayed 3 nights in Mar 2023