See all properties

elaya hotel vienna city center

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for elaya hotel vienna city center

Minibar, in-room safe, desk, laptop workspace
View from room
Junior Suite | Minibar, in-room safe, desk, laptop workspace
Exterior
Free toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
Wildpretmarkt 5, Vienna, 1010
  • Stephansplatz
    ‪2 min walk‬
  • St. Stephen's Cathedral
    ‪3 min walk‬
  • Hofburg Imperial Palace
    ‪6 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Bar (on property)

Ruby Lissi Hotel Vienna

Free WiFi
Air conditioning
Breakfast available
Bar
4.4 out of 5, Excellent, (1004)
The price is $132
per night
$148 total
includes taxes & fees
Feb 10 - Feb 11
Ruby Lissi Hotel Vienna

About this property

elaya hotel vienna city center

4-star hotel in Innere Stadt
This smoke-free hotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Elaya hotel vienna city center offers 36 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Elaya hotel vienna city center features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Vienna hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Elaya hotel vienna city center is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Room service is available.

Languages

Arabic, Croatian, English, French, German, Hungarian, Italian, Russian, Serbian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 per person

Family friendly

  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Nearby parking fee: EUR 35 per day (1312 ft away)
  • Pet deposit: EUR 0 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna

elaya hotel vienna city center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 435 out of 698 reviews" "
Rating 8 - Good. 207 out of 698 reviews" "
Rating 6 - Okay. 31 out of 698 reviews" "
Rating 4 - Poor. 17 out of 698 reviews" "
Rating 2 - Terrible. 8 out of 698 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a few minutes away from St. Stephen’s Cathedral. It is in a quiet side street but close enough to the tourist attractions. Staff is very nice and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stamatios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna stay
Excellent place from the staff, service and location!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Bruce

We love the softness of the bed. The staff was great and recommending places to eat. Also, we love the fact that they had a couple chairs and a table to set things on.
Stayed 1 night in Oct 2024

8/10 Good

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 3 night stay; room was nice, spacious & cleaned daily. Bed was a bit hard for my liking, and I wouldn't have minded too much had the pillows been good. Pillows were useless, as if we had slept with none. That was my only issue along with needed more tv channels in English. Location is great, and front desk Sara was amazing. The other gentlemen in the evening wasn't so inviting, lacks friendliness. He should learn from Sara. Overall I will stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela June

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception team were excellent, very welcoming and great breakfast. Great location to visit Vienna’s highlights. Had a wonderful stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yosnier, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the front desk was very nice and recommended all the thing you was able to do near to the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nigel James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect location. The staff very helpful and friendly. Cleanliness was exceptionally good and my room was very comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Beverley Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are terrific and it was quiet despite central location . It ticked all the boxes
Stayed 3 nights in Oct 2024

6/10 Okay

Mansi

Stayed 3 nights in Sep 2024

10/10 Excellent

France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Well situation and close to walking place
Stayed 2 nights in Sep 2024

10/10 Excellent

Rafael

Stayed 1 night in Aug 2024

10/10 Excellent

Chung-mei Maggie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, 5 minutes walk to Stephansplatz and 20 minutes to Wien Mitte for the airport train. Property is clean and has all the basic amenities. Some facilities could do with some updating eg a fresh layer of paint but otherwise great city break location.
Stayed 5 nights in Sep 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

JAVIER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia, tranquila y bien ubicada a unas cuadras de la catedral. Tienes que recordarles que resurtan el agua en tu habitación. No tienen personal que te ayude con el equipaje. He de volver
Stayed 4 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 2 nights in Aug 2024

8/10 Good

Amy

Liked: Property conditions & facilities
Good solid hotel, great location near attractions, bed was hard but they quickly responded with extra padding.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous team and location
Stayed 4 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, central to city, staff helpful. Room had all amenities needed
Stayed 2 nights in Aug 2024

10/10 Excellent

Haydn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was impeccable. The staff offered to get me ice when I requested it, even though its not something they usually have on hand. Indeed, they bought ice and provided it to me free of cost. The hotel also came with a lot of free toiletries (which may be useful to some). You can walk to the city center and most stores and historic locations. Everything in the area is very clean and feels safe.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mira

Stayed 2 nights in Aug 2024

10/10 Excellent

julio, North Hollywood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel very closed to shops and places to visit by walking also safe
Stayed 5 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, Great Location
We had a wonderful stay, Sarah and Khava at the front desk made our stay even better, they were very helpful with information and anything else we needed. The hotel’s is in a great location that makes it easy to walk, or take transit if needed. The hotel staff add a personal touch while being very professional. It was an enjoyable stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

HIMANSHU

Stayed 8 nights in Jul 2024

10/10 Excellent

Divya, Sohar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent treatment given at the reception.
Stayed 1 night in Jul 2024