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PLAZA Premium Wien

4.0 star property
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Photo gallery for PLAZA Premium Wien

Daily buffet breakfast (EUR 19.00 per person)
Reception
Front of property
Lobby sitting area
Comfort Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
  • Pet friendly
$84
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
Hertha-Firnberg-Straße 5, Vienna, Wien, 1100
  • Belvedere
    ‪5 min drive‬
  • Vienna State Opera
    ‪6 min drive‬
  • Schönbrunn Palace
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Comfort Double Room

1 bedroom, in-room safe, desk, laptop workspace

Comfort Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, laptop workspace

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Twin Room

7.6 out of 10
Good
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite

Suite | Living area | 80-cm TV with cable channels, offices

Suite

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Double Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 246 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Single Room

9.0 out of 10
Wonderful
(7 reviews)
  • 248 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

PLAZA Premium Wien

4-star Vienna hotel, connected to a rail/subway station in Favoriten
This smoke-free hotel features a full-service spa, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Change of towels is available on request.
PLAZA Premium Wien offers 173 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desk chairs. Televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

PLAZA Premium Wien features a full-service spa. Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, 8 meeting rooms, and coworking spaces. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

PLAZA Premium Wien is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Children aged 6 and younger eat free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (EUR 20 per day)
  • Secured, covered extended parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 19 for adults and EUR 9.50 for children aged 6-11
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 646 square feet of conference space
  • 8 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-cm TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children aged 6 to 11
  • Airport shuttle fee: EUR 100 per vehicle (roundtrip, maximum occupancy 3)
  • Covered self parking fee: EUR 20 per day
  • Covered extended parking fee: EUR 20 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Pets not permitted in the restaurant and at the buffet

We should mention

Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arthur Garden Inn Hotel
PLAZA Premium Wien Hotel
PLAZA Premium Wien Vienna
PLAZA Premium Wien Hotel Vienna

PLAZA Premium Wien Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 115 out of 218 reviews
Rating 8 - Good. 58 out of 218 reviews
Rating 6 - Okay. 23 out of 218 reviews
Rating 4 - Poor. 11 out of 218 reviews
Rating 2 - Terrible. 11 out of 218 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rongsheng

Stayed 2 nights in May 2025

10/10 Excellent

Palghat

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good housekeeping. Clean and tidy. Short distance from city. Good menu on breakfast. Helpful front desk.
Stayed 6 nights in May 2025

6/10 Okay

Linda

Traveled with group
Liked: Cleanliness, property conditions & facilities
Nice rooms, good breakfast for which we had to pay 19 euros However the restaurant is not open for dinner (except for coach parties). Likewise the bar is only open in the evenings and then not on a Sunday or Monday so no drinks/snacks/meals available to buy
Stayed 5 nights in May 2025

8/10 Good

elyahu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Nice hotel Easy access to public transportation to the city center Reception worker - armin is very helpful Will return in my next visit to Vienna
Stayed 4 nights in May 2025

4/10 Poor

GEORGE

Stayed 3 nights in May 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Armin was amazingly helpful. He made our visit to Vienna very enjoyable
Stayed 3 nights in May 2025

2/10 Terrible

Deniz

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No way a 4 star hotel outdated awful beds rubbish reception and charging for parking max a 1 star hotel
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with friendly helpful staff with fluent English. Although hotel is quite a distance from city centre it couldn’t be easier to get to and fro with bus (free) and tube
Stayed 2 nights in May 2025

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and comfortable stay for our Vienna holiday!
Stayed 4 nights in Apr 2025

10/10 Excellent

Andraous, Richmond hill

Liked: Staff & service, property conditions & facilities
Nothing that Pacific clean hotel the room is clean. The bed is comfortable. Staff is nice that’s all.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a nice place to stay out of the main centre like we did, this is a lovely hotel. We caught the tram into the city when we needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Mary

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Outer city location, no facilities.

Hotel overall was clean and comfortable, further out from city than we would have liked but once you get to grips with public transport it is ok, lots of Ubers as well to get around. Google maps is brilliant if you put your start and end location it gives you route options with u bahn, bus and tram numbers and timings. The hotel does not however cater to guests needs. The restaurant is purely for grou bookings and there is nothing the area to go and have a drink or meal, so best to stay in town to eat. On our first full night we were told we could not bu s drink from the bar as they were two busy serving around 12 people in the restaurant, they would serve us if they had time. If we had realised this we would have stayed in town. We ordered pizza delivery rather than spending another 30 min to get back into town. Vienna was beautiful but a bad choice for hotel unfortunately. We did not check out the gym and spa so can not comment on it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

We liked the space of the room. The hotel staff was very friendly and helpful. We liked the fitness and sauna area and got to relax after a long day. The breakfast buffet is amazing. We would definitely stay there again and recommended the hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Suzanne Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely, but very
Stayed 2 nights in Mar 2025

10/10 Excellent

Aleksandr

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience with the hotel was very good. Thank you
Stayed 3 nights in Oct 2024

8/10 Good

Hosea

Stayed 3 nights in Sep 2024

8/10 Good

Stefan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked how close it was to shops, transport can be expensive but if you have a car this would be a great place. The only reason I gave 2 stars for staff was because when I went to check out and give my card to the 24hour reception, no one was there, I waited 5 minutes and walked around no one was there. So I just wrote my name on an envelope with my cards inside and left it on the desk. I saw the night before that there was no one at the desk aswell
Stayed 2 nights in Aug 2024

10/10 Excellent

Paulo Cesar

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Stayed 1 night in Jun 2024

8/10 Good

Janet

Liked: Staff & service, property conditions & facilities
Friendly professional staff at check in. Easy parking in safe underground garage. Unable to locate at first. Nothing like picture sent by expedia. Also name blocked by two coaches parked outside. Various marks on carpet in room. Reported to staff who declined to see it. Comfortable beds great shower. Fridge in room which helped as weather very hot. Asked for room to be serviced. Only changed towels and made bed did not hoover as some food debris still in situ on my return. Great choose at buffet breakfast
Stayed 3 nights in Jun 2024

10/10 Excellent

darko

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Mar 2024

2/10 Terrible

Bertalan

Traveled with family
Liked: Room comfort
Disliked: Staff & service

Paid for the room but haven't got one

Me and my family booked two rooms, the hotel took the money, got the confirmation email. When we arrived we've been informed there's only one room available even if we booked two in advance. The receptionist told that we can go to a different hotel than get the receipt from the other hotel and they pay it back..Fuming.. Worst hotel experience in my life. Never again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto. Buena conexion con el transporte publico con el cual se llega bastante rapido a todos los lugares turisticos. Ecele te limpieza y atencion por parte de los empleados
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose Miguel

Stayed 3 nights in Sep 2023