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Hotel Rathauspark Wien, a member of Radisson Individuals

4.0 star property

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Photo gallery for Hotel Rathauspark Wien, a member of Radisson Individuals

Suite | Premium bedding, individually decorated, desk, blackout drapes
Lobby
Lobby
Lobby
Premium bedding, individually decorated, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
Rathausstrasse 17, Vienna, Vienna, 1010
  • Vienna Christmas Market
    ‪5 min walk‬
  • Hofburg Imperial Palace
    ‪12 min walk‬
  • Vienna State Opera
    ‪4 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, individually decorated, desk, blackout drapes

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, individually decorated, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Premium bedding, individually decorated, desk, blackout drapes

Premium Room

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, individually decorated, desk, blackout drapes

Superior Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, individually decorated, desk, blackout drapes

Standard Room, 1 King Bed

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Rathauspark Wien, a member of Radisson Individuals

4-star hotel in Innere Stadt
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Rathauspark Wien, a member of Radisson Individuals offers 117 accommodations with hair dryers and blackout drapes/curtains. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Hotel Rathauspark Wien, a member of Radisson Individuals is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Room service (during limited hours) is available.

Languages

Arabic, Croatian, English, French, German, Italian, Mongolian, Romanian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 31 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 9.50 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Area rugs in room
  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 1882
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s air conditioning will not be available from October until April

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 90.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 9.5 for children
  • Nearby parking fee: EUR 31 per day (1640 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Austria Hotel Rathauspark
Austria Trend Hotel Rathauspark
Austria Trend Rathauspark
Hotel Austria Trend Rathauspark
Hotel Rathauspark
Rathauspark
Rathauspark Austria Trend Hotel
Rathauspark Hotel
Trend Hotel Rathauspark
Trend Rathauspark
Austria Trend Hotel Rathauspark Vienna
Austria Trend Rathauspark Vienna
Austria Trend Hotel Rathauspark
Hotel Rathauspark Wien, a member of Radisson Individuals Hotel
Hotel Rathauspark Wien, a member of Radisson Individuals Vienna

Hotel Rathauspark Wien, a member of Radisson Individuals Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 1002 reviews
Rating 8 - Good. 337 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Madeleine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Very helpful. Breakfast buffet is plentiful. Nice, walkable area- central to many sites and restaurants.
Stayed 5 nights in Dec 2024

8/10 Good

Neil

Traveled with group
Liked: Property conditions & facilities

A very pleasant stay

Nice location slightly away from the main town. Friendly, helpful and efficient staff. Comfortable beds. Good value.
Stayed 3 nights in Dec 2024

8/10 Good

Stanislav

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vienna

Great location and newly refurbished. Most items were within walking distance or close to a station.
Stayed 3 nights in Dec 2024

4/10 Poor

Lubna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had to ask every day for the room to be cleaned and when cleaned , they didn’t refill coffee sachets or tea! We asked for awake call , it never happened
Stayed 4 nights in Dec 2024

10/10 Excellent

Savvas

Stayed 2 nights in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Location is excellent. Slept really well. Breakfast is really good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Wei Hua

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the efforts towards being environmentally friendly.
Stayed 4 nights in Dec 2024

8/10 Good

Nigel

Stayed 3 nights in Dec 2024

4/10 Poor

Nigel Christopher

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
It wasn’t ready. Dreadful smell as Rooms being painted. Plaster falling off walls and ceiling. Breakfast was always cold. Staff not interested in listening or helping.
Stayed 4 nights in Dec 2024

10/10 Excellent

Suzanne, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for Christmas market
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great!! No room fridge :(
Stayed 3 nights in Dec 2024

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Nicolas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard room quite small. For the size of the building, surprised how cramped the reception and bar area were.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay. Rooms were very clean and beds very comfortable. Reasonable rate and convenient 10 minute walk to the city centre attractions.
Stayed 3 nights in Dec 2024

8/10 Good

kinga

Traveled with partner
Liked: Staff & service
We chose this hotel because it was close to the main Christmas market and it was in the perfect location for that and other main landmarks. The cleanliness can be improved as we had to have our room cleaned upon arrival as there was a thick film of dust on our nightstands and desk. There was also a broken lamp on our floor just hanging there. The staff were quick to rectify the issue. The hotel has no real amenities, but the staff are really nice. Overall it was a good value for the price.
Stayed 4 nights in Nov 2024

8/10 Good

Ronan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Poor check in and poor customer service. Breakfast far too expensive.
Stayed 4 nights in Dec 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, friendly staff. Great, central location. Rooms are comfortable. Big breakfast with lots of options.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and was walkable to the Christmas Markets and downtown
Stayed 3 nights in Nov 2024

10/10 Excellent

Mushtaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very friendly staff
Stayed 7 nights in Oct 2024

10/10 Excellent

Nickie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Overall a good place. Reasonable walking distance to many places. 5 min walk to the Christmas market. Staff was friendly. Hotel offered discounted parking voucher for fhe garage that was a 6 min walk. The only thing I didn’t like was that the shower was really small. The main elevator broke but they had a service elevator that guests could use. I didn’t use room service or the restaurant, so I can’t comment on those services.
Stayed 3 nights in Nov 2024

8/10 Good

Arista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property and provided us with a comfortable stay. We stayed at this hotel when visiting Vienna to attend their many Christmas markets. The hotel is less than 5 mins walking from Vienna’s main Christmas market in from of their parliament building, making it very convenient. It’s also walkable to many other markets although taking public transport may be easier for some that don’t want to walk far distances. Rooms were spacious and clean. Staff were also welcoming and helpful.
Stayed 3 nights in Nov 2024