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Hotel Rathauspark Wien, a member of Radisson Individuals

4.0 star property

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Suite | Premium bedding, individually decorated, desk, blackout drapes
Suite | Premium bedding, individually decorated, desk, blackout drapes
Lobby
Front of property
Suite | Premium bedding, individually decorated, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
Rathausstrasse 17, Vienna, Vienna, 1010
  • Rathaus
    ‪2 min walk‬
  • University of Vienna
    ‪3 min walk‬
  • Rathausplatz
    ‪4 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, individually decorated, desk, blackout drapes

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, individually decorated, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Premium bedding, individually decorated, desk, blackout drapes

Premium Room

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, individually decorated, desk, blackout drapes

Superior Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, individually decorated, desk, blackout drapes

Standard Room, 1 King Bed

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Rathauspark Wien, a member of Radisson Individuals

4-star hotel in Innere Stadt
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Rathauspark Wien, a member of Radisson Individuals offers 117 accommodations with hair dryers and blackout drapes/curtains. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Hotel Rathauspark Wien, a member of Radisson Individuals is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Room service (during limited hours) is available.

Languages

Arabic, Croatian, English, French, German, Italian, Mongolian, Romanian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 31 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 9.50 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Area rugs in room
  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 1882
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s air conditioning will not be available from October until April

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 90.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 9.5 for children
  • Nearby parking fee: EUR 31 per day (1640 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Austria Hotel Rathauspark
Austria Trend Hotel Rathauspark
Austria Trend Rathauspark
Hotel Austria Trend Rathauspark
Hotel Rathauspark
Rathauspark
Rathauspark Austria Trend Hotel
Rathauspark Hotel
Trend Hotel Rathauspark
Trend Rathauspark
Austria Trend Hotel Rathauspark Vienna
Austria Trend Rathauspark Vienna
Austria Trend Hotel Rathauspark
Hotel Rathauspark Wien, a member of Radisson Individuals Hotel
Hotel Rathauspark Wien, a member of Radisson Individuals Vienna

Hotel Rathauspark Wien, a member of Radisson Individuals Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 1003 reviews
Rating 8 - Good. 346 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See above
Stayed 4 nights in Nov 2024

8/10 Good

Ellie

Traveled with family
Liked: Cleanliness, staff & service
We arrived at this property, our shower door was broken, he then proceeded to move us room but wasn’t the room we originally booked. He then gave us another two options which one was fine. But clearly no one checking rooms prior. Bar is not a bar they didn’t have no gin either.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sherry, Green Bay

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, quiet!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Julia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauts
What a spacious and well decorated room!
Stayed 1 night in Oct 2024

10/10 Excellent

igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 2 nights in Oct 2024

4/10 Poor

Luis

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location is excellent. Service is poor. We arrived late and tired. The person at the lobby gave us a room at the second floor so I asked if there was a room at a higher floor hoping to get a room with a better view and further from street noise. The person acted surprised and asked "why would you want a different room?". After I explained he seemed to look for a room and said there was no better room. I am pretty sure there was other rooms available since it was a Tuesday on low season. I did verify with a different person the next morning and they had other rooms. So he gave us the key to the room on the second floor and then we found out there was no elevator to that floor! So we had to carry our luggage to the second floor and we had a big bag. So this person not only was lazy to try to find a better room for us but gave us the room where we had to carry our own luggage since there was no elevator. One would hope much better service from this hotel. I DON'T recommend it.
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on the edge of the old city. Very clean, neat safe area, walkable to all the sites. Close to trams.
Stayed 3 nights in Oct 2024

8/10 Good

Hans

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were good and beds comfortable. Newly renovated facility. Inconsistency between our room and our companions. They had a fridge - we did not. Our safe worked - theirs did not. No working AC and so had to have the windows open at night. Lots of street noise at night and lots of nearby construction that starts at 630am
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Sep 2024

10/10 Excellent

Laryssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently had a wonderful stay at the Hotel Rathauspark Wien. The staff was warm, friendly, and helpful. Room was ready early upon arrival; it was spacious, clean, and very comfortable. Great location within the Inner Stadt neighborhood, walkable to all the major sights, shops, and dining. Would recommend!
Stayed 1 night in Sep 2024

8/10 Good

Jannet

Liked: Cleanliness, property conditions & facilities
Is an amazing place. The staff is very nice and professional. I recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

RAQUEL, REISTERNTOWN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love our room and the location was great the Beautiful Votive church was walking distance, I will stay there again
Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, Vienna very tidy city
Stayed 2 nights in Aug 2024

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in May 2024

10/10 Excellent

rogie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was switch to their sister hotel due to construction the name of the hotel is Austria trend hotel Europa which is in the city center, close to stephenplatz subway station, I like the hotel due to location, in front has 2 cafe that serves food whole day, everything is close by walking distance to most place to see In Vienna. We did not purchase the breakfast co it's 28 euro per person which we are across to the cafe for 3 and we paid 40euro.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dena

Stayed 3 nights in Apr 2024

4/10 Poor

Helen

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Renovations had commenced. We got shut on 3rd floor on the first evening with no means of fire escape as hardboard floor for building works had wedged corridor door closed. No phones in room but luckily had a mobile to phone externally so receptionist could come and free the door so we could access stairs or lift and leave the building for our evening meal. Electrics not working properly. Items wouldn’t charge. Safe in room was broken and had to be replaced on second day with valuables kept in paper envelopes at reception desk for first day/night. Limited breakfast. Room not cleaned properly, cups not washed etc. Limited tea and coffee. No milk in rooms and none available at reception. All in all a really poor show for a radisson hotel. Charged €60 for transport from airport arranged by hotel. Driver came into reception and discreetly gave receptionist a cash ‘backhander’. Uber return to the airport was €32. Vienna itself is a lovely city and well worth a visit but stay somewhere else.
Stayed 4 nights in Apr 2024

4/10 Poor

Joe

Disliked: Property conditions & facilities, room comfort
The hotel was being renovated outside and our standard room was very small with a double bed squeezed in against a wall. The hallway light didn’t work and there was a shortage of mirrors in the room. The location is good and the fruit and nuts in the lobby were a nice touch
Stayed 3 nights in Apr 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Place is small and old but great location
Stayed 1 night in Apr 2024

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved out stay at the Hotel Rathauspark. It is ideally situated, within walking distance of many attractions, and the staff were superbly friendly and helpful. Even though a part of the facility was undergoing renovation we did not experience noise or inconvenience, except that the lounge area was not available. Breakfast was sumptuous. Shoutout to Kain who always greeted us with a warm smile.
Stayed 5 nights in Mar 2024

4/10 Poor

Theresa

Stayed 2 nights in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great location. Quiet. Easy to walk everywhere. Super comfy beds. Good breakfast.
Stayed 4 nights in Mar 2024

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Poor
DO NOT BOOK THIS HOTEL. Absolutely nothing like described on the internet. I can’t believe The Radisson put their name to this hotel. Probably more like a 2 star. Decor from the 80’s, shower didn’t work, hairdryer broken, marks on the table, trip hazards in the hallway.
Stayed 3 nights in Feb 2024

8/10 Good

Echelle

Liked: Cleanliness, staff & service
The hotel itself was lovely. However the exterior and interior are both under construction. The hotel did contact me and advised me of this on advance. It is situated in an excellent location for transportation to the main sights via the tram system and there are two sightseeing bus stops very close to the hotel.
Stayed 3 nights in Mar 2024