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Best Western Plus Hotel Arcadia

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Hotel Arcadia

Classic Room, 2 Queen Beds (Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout drapes
Premium bedding, in-room safe, laptop workspace, blackout drapes
Terrace/patio
Children's play area - outdoor
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Max-Winter-Platz 5, Vienna, Vienna, 1020
  • Giant Ferris Wheel
    8 min walk
  • Messe Wien Exhibition and Congress Center
    9 min walk
  • Prater
    11 min walk
  • Vienna (VIE-Vienna Intl.)
    22 min drive

Room options

View all photos for Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout drapes

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 3 Twin Beds, Kitchenette (Quiet Location)

Standard Apartment, 3 Twin Beds, Kitchenette (Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Apartment, 3 Twin Beds, Kitchenette (Quiet Location)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Queen Beds (Quiet Location)

Classic Room, 2 Queen Beds (Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout drapes

Classic Room, 2 Queen Beds (Quiet Location)

  • Sleeps 2
  • 2 Queen Beds

View all photos for Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location)

Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout drapes

Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location)

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Novotel Suites Wien City

Pet friendly
Free WiFi
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1009)
The price is $76
per night
$85 total
includes taxes & fees
Jan 7 - Jan 8
Novotel Suites Wien City

About this property

Best Western Plus Hotel Arcadia

3.5-star hotel in Leopoldstadt
A bar/lounge, a snack bar/deli, and a sauna are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and a meeting room.
Best Western Plus Hotel Arcadia offers 72 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. This Art Deco hotel also offers a sauna, a terrace, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Best Western Plus Hotel Arcadia has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, German, Hebrew, Italian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 18 per night); reservations required
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 18 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Playground
  • Sauna

Family friendly

  • Free crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self parking fee: EUR 18 per night
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Best Western Arcadia
Best Western Plus Arcadia
Best Western Plus Arcadia Vienna
Best Western Plus Hotel Arcadia
Best Western Plus Hotel Arcadia Vienna
Best Plus Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel
Best Western Plus Hotel Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel Vienna

Best Western Plus Hotel Arcadia Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 241 out of 775 reviews" "
Rating 8 - Good. 366 out of 775 reviews" "
Rating 6 - Okay. 134 out of 775 reviews" "
Rating 4 - Poor. 22 out of 775 reviews" "
Rating 2 - Terrible. 12 out of 775 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nadezhda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Molly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice air conditioning and room size
Impressed by the air conditioning and the size of the room. Nice bathroom too. Location isn’t the best but a nice hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Quiet area, friendly helpful reception staff. Bedroom/bathroom weren't cleaned very well. I lost my hearing aid on 1st day, found it on 3rd day on bathroom floor!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't ask for a better Port in a Storm
I had one night stay because of flight delay. They have a good policy for late check out. Breakfast was abundant and very good. Taxi from Vienna Airport was over 50 Euros and a 15 min drive, but it was the closest one, at the time of night, that I was looking.
Stayed 1 night in Jun 2024

6/10 Okay

Elmer

Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Peter, Bolton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in the Arcadia every time I travel to Vienna for business, which is very often, and I've never had a problem. All the staff are friendly, welcoming, and extremely helpful, and every room I've stayed in has been comfortable. Highly recommend.
Stayed 2 nights in Feb 2024

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Nigel

Liked: Cleanliness, room comfort
Nothing fancy . Clean and tidy.
Stayed 3 nights in Nov 2023

10/10 Excellent

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Clifford

Stayed 1 night in Mar 2023

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Positives : Great location. Beside Prater Amusement and Restaurants. Very Clean room. Friendly service. Negatives: Thin walls, Woke up every morning early at 8 to the sound of doors banging.
Stayed 3 nights in Mar 2023

10/10 Excellent

Peter, Bolton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
No airport shuttle
Although this hotel advertises a shuttle from the airport, none is available. They tell you to take a cab. The write up should be changed on Hotels.com as the advertised shuttle was part of the reason we chose this hotel.
Stayed 1 night in Nov 2022

8/10 Good

Roozbeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for taxi take me to the airport. I asked for taxi a day before and the reception told me 45 euro but the taxi driver which wasn't friendly and polite and he asked me for additional fee.....be careful with some people like him
Stayed 4 nights in Oct 2022

8/10 Good

Buddina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Lukasz

Stayed 1 night in Sep 2021

8/10 Good

Luuka

Stayed 1 night in Sep 2021

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service
Martina and Jenny are the best. They are very professional, kind and very helpful. You don’t fine too many like that.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was just a hotel nothing special. ...............
Stayed 3 nights in Jan 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

2/10 Terrible

NW, Canada

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure how this is considered a premium BW hotel. It's in a rougher part of town where you can clearly see a number of brothels on the same block. The staff is not friendly and in one case didn't speak English so they made us wait until their colleague came back from her smoke break (we could see her standing at the front entrance). The walls are so thin that you can hear everything. The hallways had a smell of sewage with some floors being worse than others. The rooms are extremely tiny and dusty. Even with daily cleaning, they didn't wipe down the dust on the black glass night tables. Definitely not worth the price. Better to stay elsewhere.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2019