Carlton Opera

3.0 star property

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December 2024
January 2025

Photo gallery for Carlton Opera

Interior entrance
Front of property
View from property
Double or Twin Room | In-room safe, desk, blackout drapes, soundproofing
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
Schikanedergasse 4, Vienna, 1040
  • Naschmarkt
    3 min walk
  • Wiki Wiki Poke
    1 min walk
  • Paulanergasse Station
    3 min walk
  • Vienna (VIE-Vienna Intl.)
    27 min drive

Room options

Studio, Annex Building (Mühlgasse 11)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Apartment, 2 Bedrooms, Annex Building (Mühlgasse 11, up to 4 Guests)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

Economy Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Economy Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Carlton Opera

3-star hotel in Wieden
A fitness center, valet parking, and a 24-hour front desk are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Carlton Opera offers 65 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Carlton Opera has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.

Languages

Croatian, English, Farsi, French, German, Hebrew, Hungarian, Italian, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (EUR 22 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 12.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 43 per vehicle (one way)
  • Valet parking fee: EUR 22 per day
  • Crib (infant bed) fee: EUR 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Carlton Opera
Carlton Opera Hotel
Carlton Opera Vienna
Hotel Carlton Opera
Hotel Carlton Opera Vienna
Carlton Opera Hotel Vienna
Carlton Opera Hotel Wien
Carlton Opera Wien
Carlton Opera Hotel
Carlton Opera Vienna
Carlton Opera Hotel Vienna

Carlton Opera Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 88 reviews" "
Rating 8 - Good. 43 out of 88 reviews" "
Rating 6 - Okay. 22 out of 88 reviews" "
Rating 4 - Poor. 4 out of 88 reviews" "
Rating 2 - Terrible. 2 out of 88 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dagmar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Gordon

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is ideally located for a short visit to Vienna. Naschmarkt, just a couple of mins walk has lots of good restaurants. City not much further. Room was OK but tired. Tea/coffee provided but had to ask for milk. Were told it's not provided but they did get some from the kitchen. Beds were made daily, but tea/coffee not replenished and used sachets/cups (paper) not cleared away. Mini bar prices provided but no drinks in the fridge. We thought we should tell reception in case they thought we'd drunk the lot :-) We were told they don't put drinks in the fridge - other than 2 bottles of complimentary water (sparkling). Staff were OK and answered questions but service with a smile would have been nice.
Stayed 3 nights in Sep 2019

10/10 Excellent

Rebecca, Washington DC

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a unique historic gem! I would stay here again in a heartbeat! Historic elevator and architecture.
Stayed 1 night in Sep 2019

10/10 Excellent

Jeff, Baton Rouge LA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and quaint. Nice staff and very helpful.
Stayed 1 night in Jul 2019

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
We were happy with our stay at the Carlton Opera with only a few regrets. Upon our arrival, a rather surly porter took our bags up to our room via the elevator and grumbled about his $ 3.00 tip where others elsewhere had been happy with their tip. Breakfast was very good, but no other meals were offered. The room was fine except for the TV which had a weird system of set and cable-box; the remotes would not turn on the set and gave their options in Spanish only. The first night we had no TV, and the second night I found the secret--switch the TV on and off manually... Vienna itself was hot, and required much walking. The hotel was not as near to the centre of things as it was nowhere near the State Opera. All in all, though, a good experience.
Stayed 3 nights in Jun 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Want a place to stay close to the Naschmarkt?
This hotel is just outside the Ringstrasse and a few blocks away from the Naschmarkt. It is within walking distance of all the major sites in Vienna. It is clean and has everything that you would need during your visit. The room we had was on the 1st floor just off the lobby, but was a quiet room away from the street - window looked out on the atrium. It had separate bath and WC. This is in an older building and we had no issues with the wi-fi. The staff was very accommodating to our requests. The breakfast provided in the dining room was very good! The only downside was that the mattresses and pillows were very soft, but when you're tired, you'll fall asleep. We recommend this hotel.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location near the Naschmarkt is great, but there are also charming neighborhood restaurants nearby. Hotel staff was exceptional in recommending restaurants and helping with logistics.
Stayed 6 nights in May 2018

4/10 Poor

Diego

Liked: Cleanliness, staff & service
Disliked: Room comfort
Vienna
We were quite disappointed with the overall condition of the apartment to start the shower wasn’t working actually the hose was leaking the tub was high off the floor the wooden floors were very poor condition some boards were rotting the tv wasn’t working and the overall appearance was not welcoming the kitchen was in my opinion very poorly equipped again I want to be fair as this applies only to the residence part of the hotel
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel in Convenient Central Location
This hotel is in a fantastic location, about 12-15min walk from the Vienna Staatsoper (basically the centre of the city), and 5 minutes walk from the subway. The room was very quiet and very large. The decor was a bit dated but happy with it for the price-point. There are hotel style rooms and also serviced apartments with kitchens available. Staff were very obliging and there is free wifi.

4/10 Poor

Ter, Finland

Disliked: Staff & service, property conditions & facilities, room comfort
city center - that is a good think
More or less ok. But the taxies they order for you based on the fixed price - turned to be not the case as the tax drivers ask for higher price at the end of you trip. The clients should be aware of that problem.
Stayed 4 nights in Jun 2017

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant city break
Enjoyed the city break, good location & enough variety for breakfast- I would recommend the hotel.
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Stay
Could not fault the helpfulness of the staff and the hotel obviously tries hard to keep up a good standard. Small bedroom but perfectly adequate for just using as a base for sleeping. Extremely comfortable bed and the room was quiet. Location very good for accessing the main centre attractions of the Opera House etc. - 15 minute or so walk. Underground within easy reach as well.
Stayed 3 nights in Oct 2017

8/10 Good

Caroline, Wembley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entrance from Muhlgasse was very grand - it felt like we were staying in a very posh place. The apartment was roomy and very comfortable. Staff were all efficient, friendly and helpful.
Stayed 2 nights in Oct 2017

10/10 Excellent

liz, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly,helpful staff , large clean rooms. G
We had a very enjoyable time in Vienna, the hotel was very comfortable and the staff very helpful.
Stayed 2 nights in Oct 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parker's Europe Tour
Lovely hotel in a nice positiob
Stayed 1 night in Sep 2017

6/10 Okay

Ramesh

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Pros: - awesome location near museums, restaurants, the train station and the city center. - really good breakfast that was full of variety - had an awesome room with a small kitchen, laundry and a spacious sitting area. - staff were knowledgeable, friendly and fluently spoke English and German. Cons: - the hotel is split between two buildings and was originally difficult to figure out Overall: a great place near the heart of Vienna for a very reasonable price. We would definitely come back.

8/10 Good

Steph, Australia

Liked: Cleanliness, staff & service, room comfort
Cute Hotel
Compact hotel room, bathroom a little dated but functional. Good location.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

lorraine, brooklyn, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Quiet old street near market.
Large room was very nice. The staff at the desk were warm and helpful. Decent food choices at breakfast.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice location - good value
I stayed here 2 times over the years... cant beat the price or location...