A sauna, a rooftop terrace, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities and a front-desk safe are onsite.
Citadella Residence Appartments Vienna offers 10 accommodations with fireplaces and espresso makers. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.
Recreational amenities at the hotel include a sauna.
Citadella Residence Appartments Vienna features a sauna, a rooftop terrace, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This boutique hotel also offers dry cleaning/laundry services and a front-desk safe.
Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Room service is available.
Languages
Croatian, English, German, Russian, Serbian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Weekday cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9.50 for adults and EUR 5 for children
Things to do
Sauna
Family friendly
In-room crib
In-room kitchen
In-room refrigerator
In-room sofa bed
Laundry facilities
Living room
Microwave on request
Rollaway/extra bed (surcharge)
Separate in-room dining area
Soundproofed rooms
Conveniences
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Rooftop terrace
Room amenities
Bedroom
Free crib
Premium bedding
Rollaway/extra bed (surcharge)
Sofa bed
Bathroom
Free toiletries
Jetted bathtub
Private bathroom
Separate bathtub and shower
Entertainment
Flat-screen TV with cable channels
Food and drink
Cookware, dishware, and utensils
Espresso maker
Free bottled water
Kitchen
Microwave on request
Refrigerator
Room service
Separate dining area
Stovetop
More
Air conditioning (climate-controlled)
Desk
Fireplace
Iron/ironing board
Living room
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9 PM
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per day
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 2.524 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately EUR 9.50 for adults and EUR 5.00 for children
Rollaway bed fee: EUR 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Citadella Residence Appartments Vienna Apartment
Citadella Residence Appartments Vienna
Citadella Residence Appartments
Citadella Appartments Vienna
Citadella Residence Appartments Vienna Hotel
Citadella Residence Appartments Vienna Vienna
Citadella Residence Appartments Vienna Hotel Vienna
Citadella Residence Appartments Vienna Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Although staff are helpful the state of the property is in need of maintenance. We booked a suite with a terrace/balcony so we would have plenty of space. On arrival we complained the room had no balcony (also no windows to open), we were moved to another suite. This time with a window that opened out but overlooked wire meshing and a plastic tree with no seating area. We asked if we could access the roof terrace and the sauna. We were told "no roof top terrace, no sauna and no microwaves available". For the 3rd time we were moved again, this time to room 20. This had a tiny balcony, cob webs on the plastic flowers, one plastic chair and mouldy black walls. Overlooking a washing line and 3 high walls. Only 3 coat-hangers in the wardrobe. The bedroom was plain, a gents sock sat in the corner full of dust and hair. The covers on the mattress knocked us sick - the mattress cover was absolutely full of dozens of tiny holes and there was a cluster of tangled human hair ....I could go on but feel sick when I think back. I complained and the person in charge sent a cleaner to change the bedding, sadly the management did not come to view the bedding. Had we not visited Vienna before and knew our way around the city etc (we stayed out of the apartment for a number of hours each day) we would have flown home early. Took too many photographs of the rooms and filth in the Citadella Residence to publish on this website, and they are not very family friendly.
Amazing room, perfect for a couple on a vacation or a family. The entrance is a bit strange and they don’t have 24 hour reception but overall a great value.
We stayed in this very nice decorated one bedroom apartment for 3 nights.Bed in bedroom was good size and comfortable but our son slept at sofa-bed which was not comfortable and squeaky . Apartment was clean , had kitchenette, fridge with water , coffee that was very convenient . 7 min walk to subway and CAT , but if you take a tram even less. Quiet area , grocery store 5 min walk . We would recommend this apartment to stay.
The apartment is absolutely beautiful. The maid is fantastic and the little extras such as a coffee machine and water make your stay that bit more comfortable. Having a kitchenette meant we could have breakfast at the apartment everyday so saved us a bit of money and was relaxing. The bed was quite hard but that's about it.
Stayed for five nights for a pre Christmas festive break. Loved the apartment as a great alternative to a hotel. Located in a lovely old building - doesn't look much from outside but lovely inside including the access corridors and staircases to the apartments. There is also a lift. Nice touches like complementary coffee pods and water (still and sparkling) replenished daily, robes and slippers and a good hairdryer. Great quirky decor, small apartment but felt bigger due to clever and tasteful touches. Helpful staff. Lovely bathroom - even tea lights provided for around the jacuzzi! Great situation being within 2 mins walk of tram stop which links you to bus/underground routes to all corners of the city - weekly pass for €16 gives you unlimited use of bus tram and underground so well worth it to explore the city. Also good local amenities - nice Argentinian restaurant around the corner, and a Spar for all groceries etc. Large comfy bed, apartment always warm - underfloor heating plus radiators made it very cosy.
After a week in hotel rooms in Vienna, Naples and AnaCapri, the Citadella residence was a good choice to wind down our trip with the choice to cook indoors. The kitchenette was great and so was the wine cellar and the jacuzzi bath. The art in the rooms, though refreshing, was a bit torrid for our four year old. I suppose the other suites have different themes. A Buddha statue was a calming influence. They were kind enough to let us stay till evening in time for our flight.
We rented 2 Suites for this trip and both of them were superb. The accommodation looks even better than the photos and the location to the city is great. The services rendered by our support staff were excellent. All requests were received and handled promptly and everyone was so very friendly and professional. If I could give them 10 stars I would.
On our next stay in Vienna, we will most certainly be staying with them again.
Kind regards,
Lord Robert
A relaxing weekend of art and music in Vienna. The location, size and quality of the appartment made the experience even more unforgettable! Perhaps the decor was not in my style, but totally perfect for trying something different
I was extremely happy here. The room was large, clean and had beautiful art all over. The room was much nicer than I expected. The one thing I wish was that the bed was not two beds pushed together.
Lugar excelente, pero tuvimos problemas con la calefacción demasiada alta y no hubo forma de bajarla.
Por ser apartamentos no tiene servicio completo de recepción y por ser final de año nos perjudicó un poco.
Por lo demás el sitio es encantador