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Citadines South Vienna

3.0 star property

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Photo gallery for Citadines South Vienna

Deluxe Studio | Hypo-allergenic bedding, in-room safe, blackout drapes
Deluxe Studio | Hypo-allergenic bedding, in-room safe, blackout drapes
Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, stovetop, dishwasher
Apartment, 2 Bedrooms | Terrace/patio
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
  • Laundry
  • Parking available
  • Kitchen

Explore the area

Map
TRIESTER STRASE 27, Vienna, 1100
  • Belvedere
    ‪4 min drive‬
  • Vienna State Opera
    ‪5 min drive‬
  • Schönbrunn Palace
    ‪7 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio

Studio | Hypo-allergenic bedding, in-room safe, blackout drapes

Studio

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio, Balcony

Hypo-allergenic bedding, in-room safe, blackout drapes

Superior Studio, Balcony

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Studio

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Hypo-allergenic bedding, in-room safe, blackout drapes

Apartment, 1 Bedroom

  • 388 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, blackout drapes

Apartment, 2 Bedrooms

  • 560 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Citadines South Vienna

3-star hotel in Favoriten
Along with a restaurant, this smoke-free hotel has a fitness center and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, laundry facilities, and a communal living room are onsite. Weekly housekeeping is available.
Citadines South Vienna offers 47 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds and dining tables. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers with rainfall showerheads, and hair dryers. Smart televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. This Vienna hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Limited onsite parking is offered on request (surcharge), and a car charging station is available. A total renovation of this property was completed in February 2024.

Citadines South Vienna is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Citadines South Vienna has a restaurant on site.

Languages

English, Filipino, German

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 28 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18.90 for adults and EUR 18.90 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Handrails in stairways (38 inches high)
  • Hardwood flooring in public areas

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2022
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - February 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 for adults and EUR 18.90 for children
  • Covered self parking fee: EUR 28 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Citadines South Vienna Vienna
Citadines South Vienna Aparthotel
Citadines South Vienna Aparthotel Vienna

Citadines South Vienna Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 225 out of 331 reviews
Rating 8 - Good. 81 out of 331 reviews
Rating 6 - Okay. 16 out of 331 reviews
Rating 4 - Poor. 5 out of 331 reviews
Rating 2 - Terrible. 4 out of 331 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Ronald

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Sadly lacking a human touch

We enjoyed the property but we were with 2 other groups of our family. 3 rooms total. Our family with 6 month old baby could not get their heat to adjust. It was SO HOT in their room they and baby could not rest. Hotel was notified at the time and did nothing, sent no help. We were flying out the next day and they got no rest at all. The property offered no help, no remedy, no new room, not even a refund or discount after the fact. Would definitely not use again. You are completely stranded and on your own if you have a problem of any kind.
Stayed 1 night in Dec 2024

6/10 Okay

Flávia

Traveled with family
Disliked: Staff & service, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay hotel close to tram stop
Stayed 2 nights in Dec 2024

10/10 Excellent

Antony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great choice of accommodation convenient for transport to most tourist attractions in Vienna either via tram or train and exceptionally quiet except for one night when a very loud disco carried on until the early hours.
Stayed 3 nights in Dec 2024

10/10 Excellent

Clyde W

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Try it out. This place deserves consideration.

Traveling alone for business and really like this hotel. Property is clean and well kept up. Located very close to train / tram access and can get anywhere quickly. Staff is super friendly and breakfast was pretty basic but totally acceptable. My room was big with full kitchen. Dining options are limited in the direct surroundings but no complaints because the best doner kepab place is 2 blocks away. Overall highly recommended for a business traveler or even solo vacation traveler. But with my wife I would probably stay closer to downtown Vienna. Enjoy!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Saki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tetyana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Angela

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Awful!

I stayed Citadines South Vienna property last week, December 3, 2024. My family (Torres & Metcalf) booked three rooms. I opted to upgrade to a deluxe room since it was my birthday. Unfortunately we ended up having a horrible experience. The apartment was extremely hot. It was unbearable for us to sleep in. We made sure the heat was off and opened the windows. It was 30 degrees fahrenheit but that barely cooled it at all.We contacted the number given and were basically told to open our windows, which we already had but the property is on a very busy street so this was not a reasonable solution as it was VERY noisy all night. We told them we had already done so and the windows had been open as much as they could for over two hours but the room was still incredibly hot and we couldn't sleep. We were told to wait a few hours and see if the room cooled down. At 3:00am we were still awake, miserable so we called again and asked if we could leave and get a refund. The overnight contact said they were not authorized and we would have to talk with reservations the next day. They told us were we could go in the building to get ourselves a fan. My husband got dressed and got the fan but I can't sleep with a fan as it makes me sick/sinus congestion etc. I spent an hour trying to contact Hotels.com at 4:00am but also got no where. I had no sleep and 20 hours of travel the next day. I felt completely sick the next morning from no rest. Awful experience. Should not charge for this!
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca Ann

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole process from booking to check out was seamless and really felt like they wanted to do their best for you. Despite being on a busy road, inside was very quiet and the location was great near a tram stop. Everything was as advertised and instructions how to get there were perfect. The apartment was clean and spacious.
Stayed 4 nights in Nov 2024

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and always available for help. The room was well equipped.
Stayed 7 nights in Aug 2024

10/10 Excellent

Eric

Stayed 2 nights in Nov 2024

10/10 Excellent

Mia

Great!
Stayed 3 nights in Nov 2024

10/10 Excellent

isvara

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel for 3 nights and it was amazing. Staffs are very friendly, helpful and the area here is very convenient for public transportation. With laundry available in the facility, it made our trip easier. Rooms are very clean and they were spacious for 4 people. Definitely will stay here again when we come back here. Thank you for all the help from the staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Murat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay

We stayed 4 days in this hotel, we enjoyed it; especially the enterance to rooms are very easy. We are free to enter with special room digital code besides thinking about the reception staff working hours. The hotel is proffesional in their job, they send emails on time about the whole process.
Stayed 4 nights in Nov 2024

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Nov 2024

8/10 Good

Owen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Benjamin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, Lidl across the road for grabbing bits for the day and room, straight onto Line 1 on the tram behind the complex which is great. Everything in Vienna is within a 30 tram or underground stop. Highly recommend
Stayed 4 nights in Oct 2024

8/10 Good

Kristijan

Stayed 1 night in Oct 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Mikael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fler sovrum

Vi förlängde vår resa ett par dagar till och bytte till ett större rum längst upp i huset med fler sovrum. Det blev ännu bättre!
Stayed 3 nights in Oct 2024

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Rolando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen lugar para estar en Viena

Muy limpio. Con todo lo que necesita un apart. Hasta plancha. Cerca de medios de transportes, tiene un supermercado, cruzando la calle. Tener en cuenta que el hotel, envía por mail, el día del ingreso, las claves electronicas de ingreso al hotel y a la habitación. Desde las 20hs, no hay nadie. Lo recomiendo, y lo volvería a usar, sin ninguna duda!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Wei Chen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024