Grand Hotel Wien

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Grand Hotel Wien

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Point of interest
Exterior
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Kaerntner Ring 9, Vienna, Vienna, 1010
  • Vienna Music Society
    ‪3 min walk‬
  • Vienna State Opera
    ‪3 min walk‬
  • Albertina
    ‪6 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪28 min drive‬

Room options

Grand Room, 1 King Bed (Ring Boulevard View)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Grand Room, 2 Twin Beds, City View

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Terrace (Ring Boulevard View)

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Twin Bed

  • Sleeps 3
  • 1 Twin Bed

Suite, 2 Twin Beds (Ring Boulevard View)

  • Sleeps 3
  • 2 Twin Beds

Suite, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed, Terrace, City View

  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Terrace, City View

  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Twin Beds, Accessible Bathtub (Ring Boulevard View)

  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed (Ring Boulevard View)

  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

Premium Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Terrace

  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom (Ring Boulevard View)

  • Sleeps 3
  • 1 Twin Bed

Grand Room, 2 Twin Beds (Ring Boulevard View)

  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Twin Beds, City View

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Grand Hotel Wien

5-star Vienna hotel, connected to a shopping center in Innere Stadt
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Grand Hotel Wien offers 205 accommodations with minibars and espresso makers. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
In addition to a full-service spa, Grand Hotel Wien features a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Parking is available onsite for a surcharge.

Grand Hotel Wien is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Grand Hotel Wien has 3 restaurants on site.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 36 per day; includes in/out privileges)
  • Valet parking on site (EUR 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 48 for adults and EUR 24 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 92.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 48 for adults and EUR 24 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 36 per day (in/out privileges)
  • Valet parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 92.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Wien
Grand Hotel Wien Vienna
Grand Wien
Grand Wien Hotel
Grand Wien Vienna
Hotel Grand Wien
Hotel Wien
Wien Grand Hotel
Wien Hotel
Grand Hotel Vienna
Grand Hotel Wien Hotel
Grand Hotel Wien Vienna
Grand Hotel Wien Hotel Vienna

Grand Hotel Wien Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1003 reviews" "
Rating 8 - Good. 182 out of 1003 reviews" "
Rating 6 - Okay. 37 out of 1003 reviews" "
Rating 4 - Poor. 16 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hassan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel enjoyed our stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Wonderful Hotel in the centre of cultural Vienna. From the moment we arrived the staff are attentive without being smothering. The room was beautiful and the spa was a bonus. Breakfast was an absolute treat too. All of the main sights of Vienna are a short walk. Brilliant Hotel
Stayed 1 night in Oct 2024

6/10 Okay

Marguerite

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Phillip

Stayed 3 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service.
Amazing hotel Bar was very popular. Great service throughout. Dimitri at reception arranged things for me and was so kind and helpful.
Room
Service
Stayed 3 nights in Oct 2024

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
The hotel is in a perfect location and the staff is always attentive and friendly. I would recommend staying at this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Lara

Stayed 2 nights in Sep 2024

6/10 Okay

James, Aylesbury

Traveled with family
We checked in when very tired well into the evening. Only on checking our booking details later did I realise that hotel had allocated a city facing room rather than the more expensive Ringstrasse facing room that we had prepaid for via Expedia. On challenging reception the following morning, receptionist insisted we had only book city room m, but agreed to provide free 2hr late checkout when shown written evidence. 2nd and 3rd nights of stay were both marred by fire alarms which, when we checked out, were confirmed to be false alarms. Despite clear instructions that we wished to be taken to the City Airport Train terminal. Staff told taxi that we wished to be taken to airport. Fortunately my knowledge of the city helped me realise driver was taking wrong route, but we then missed a train due to delay. For a luxury hotel, this property need to improve significantly.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing and nothing
Stayed 7 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice property with an incredibly professional and friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

yi, Brookfiled

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Good hotel and very good area. Just in the room everything is too old. Some it is broken already.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will def stay again. Greta staff & perfect location. Very mich worth the value.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was grand!
Stayed 2 nights in Sep 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful, clean classic Austrian hotel, Excellent & very helpful Concierge, very nice rooms. Only problem is was the Air Conditioning, room hot temperature. 1st room, after 4 tries, they said A/C didnt work and could fix. So they moved us to a 2nd room. 2nd room was very nice, buttttt, similar room heat problem. Problem--- only 1 of 2 AC motors were working (hall AC fine, bedroom AC was broken & would take hours to fix). So at 11pm we changed to a 3rd room. Its AC worked fine. Front receptionist team were nice people, but were limited as to what they could offer. No portable fans are available (would of been a solution) and staff explained the hotel was older, as is the AC system. Again everything except the AC was excellent about the hotel, great location and wonderful Concierge.
Stayed 1 night in Sep 2024

10/10 Excellent

philip

Liked: Staff & service, amenities, property conditions & facilities
I didn‘t like the fact that of ther100 or so Television Channels there was no CNN. But There was about 50 Channels for the Arab world. Come on.
Stayed 1 night in Sep 2024

10/10 Excellent

philip

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was grand!
Stayed 4 nights in Sep 2024

2/10 Terrible

JINTAO

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Anirban, Saratoga

Stayed 3 nights in Aug 2024

10/10 Excellent

Jeffrey, Wheaton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of old town Vienna on the Ringstrasse, this old world gem has been updated but still holds the old world charm as a first class hotel.
Stayed 4 nights in Aug 2024

2/10 Terrible

Nausheen, potomac

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a dirty room. Manger later changed to another room. Air conditioning never worked properly in the room. It was 90 F outside. Room temp never went below 71F. Requested fan 3 days in a row. Fan never arrived. Breakfast was ok, but there a few untrained staff who do not know the concept of space... Concierge and Manager are resoanbly good, House keeping terrible. They do not clean rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wenchao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024