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Hampton By Hilton Vienna City West

3.0 star property

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Photo gallery for Hampton By Hilton Vienna City West

Exterior
Lobby
Exterior
Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing
Studio, 1 King Bed | Living area | 60-inch LCD TV with satellite channels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Diefenbachgasse 1-3, Vienna, 1150
  • Mariahilfer Street
    ‪9 min walk‬
  • Schönbrunn Palace
    ‪3 min drive‬
  • Vienna State Opera
    ‪5 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(20 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Living area | 60-inch LCD TV with satellite channels

Studio, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Leonardo Hotel Vienna Hauptbahnhof

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1268)
$168 nightly
The price is $168 total
includes taxes & fees
Leonardo Hotel Vienna Hauptbahnhof

About this property

Hampton By Hilton Vienna City West

3-star hotel in Rudolfsheim-Fünfhaus
Along with a fitness center, this smoke-free hotel has a bar/lounge and self parking. Buffet breakfast is free. Other amenities include a business center, a 24-hour front desk, and a computer station. Housekeeping is available once per stay.
Hampton By Hilton Vienna City West offers 355 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 60-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness center.
A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. This 3-star property offers access to a business center.

This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Hampton By Hilton Vienna City West is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 11:00 AM.
Lobbybar - Onsite bar.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Self parking on site (EUR 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge

Restaurants on site

  • Lobbybar

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (47 inch wide door)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 8 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 55 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hampton By Hilton Vienna City West Hotel
Hampton By Hilton Vienna City West Vienna
Hampton By Hilton Vienna City West Hotel Vienna

Hampton By Hilton Vienna City West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 316 reviews
Rating 8 - Good. 90 out of 316 reviews
Rating 6 - Okay. 22 out of 316 reviews
Rating 4 - Poor. 6 out of 316 reviews
Rating 2 - Terrible. 4 out of 316 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Harwinder

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to public transportation and good management
Stayed 4 nights in Apr 2025

10/10 Excellent

Renzo

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Colleen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and front desk staff were very helpful Close to the subway to go any place you like
Stayed 1 night in Mar 2025

8/10 Good

Adolfo E

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff need training to talk to the guest, so rude, you ask anything about places around and they didn’t know nothing You ask them something and ignore you Definitely need more training to deal with guest questions Total disappointed Expedia need to check this !!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Colleen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing breakfast and very nice property and rooms Next to the tram which made transportation great
Stayed 1 night in Mar 2025

6/10 Okay

Karl Lorenzo

Stayed 3 nights in Nov 2024

8/10 Good

Dean

Stayed 1 night in Feb 2025

8/10 Good

Matthew

Stayed 3 nights in Feb 2025

10/10 Excellent

William Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I almost cancelled this hotel booking based on the picture of the front showing what appears to be a rough area with graffiti covered walls, but don't be put off by that. Graffiti along railway lines seems to be regarded as art in vienna, and is no indication of it being a rough area. The hotel is spotlessly clean and modern. Good facilities in the rooms. Very quiet if you keep the windows closed. Fantastically convenient for the underground, just 100 yards from the front door - which is also spotless, on time and easy to use by the way. A reasonably good choice is provided for breakfast. Rooms have modern 60" tvs, which allow screen sharing from your mobile devices. A modern room safe is provided. Bathrooms are modern, excellent showers and spotlessly clean. Storage space in the room is limited, but adequte for short stays. I would definitely recommend and plan to return. Vienna is a beautiful city and easy to get in and out from this location.
Stayed 3 nights in Feb 2025

10/10 Excellent

lior

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and comfortable

Stayed 3 nights in Feb 2025

8/10 Good

Khondaker

Traveled with family
Liked: Amenities, property conditions & facilities
New property with comfy beds and pillows. Bathrooms are clean, bright and well maintained.
Stayed 3 nights in Jan 2025

10/10 Excellent

JANE

Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a short break

Very modern, nice bathroom and comfortable bed. Close to public transport. The gym was fairly well equipped and there is a large new tv in the room. Our let down was the service upon check in was quite slow and the hotel is very busy. We gave up on waiting a few times to use one of the 4 lifts and like many reviews say the breakfast isnt great. It would be ok for a short break, but by our last day we could hardly be bothered. The scrambled eggs are like rubber, beans are cold and the pastries are old. It also gets so busy its hardly a fun experience!
Stayed 4 nights in Dec 2024

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and couldn’t do enough for you. Breakfast was very good Easy to get to Vienna centre All staff very professional
Stayed 3 nights in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Nimmy

Stayed 6 nights in Dec 2024

8/10 Good

CHOI HEI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to subway.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very comfortable beds, helpful, friendly staff. Very convenient for the Ubahn and only 4 stops to central Vienna.
Stayed 3 nights in Dec 2024

8/10 Good

Beverley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new, clean well kept hotel. Friendly and helpful staff. The room was spacious, good size, beautiful modern decor. Good selection of food and drinks for breakfast. Hotel right next to local train station that was great.
Stayed 2 nights in Dec 2024

8/10 Good

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds and pillows and noise reduction windows Some of the staff was not very friendly
Stayed 4 nights in Nov 2024

10/10 Excellent

Aimée

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet rooms and good breakfast.
Stayed 3 nights in Dec 2024

8/10 Good

Grania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easily accessible by Underground from the Centre of Vienna. You could even see the Hotel when you came out of the nearest Underground! Staff were friendly and Hotel was very clean. Cooked breakfast was disappointing as the food was all lukewarm/cold on the first day and the egg was only hot enough the next day when I happened to come just as the container was being topped up. Not too pleasant and potentially a health hazard.
Stayed 2 nights in Dec 2024

2/10 Terrible

Nurten

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

WORST HOTEL I HAVE EVER STAYED IN

The WORST Hotel we have EVER stayed in.  * TELCON (Telephone Conversation) confirming booking.    Upon calling the hotel from Northern Ireland to confirm our booking and confirm adjoining rooms (family booking (Room 1 - 2 adults and 1 child) (Room 2 - 2 adults)) for Monday 25 November 2024 until Thursday 28 November 2024 as it’s a family holiday. The hotel reception staff confirmed the booking and that the 2 rooms are adjoining. I then asked if it was possible to pay for my booking now in advance as I had originally booked this hotel with Reserve Now, Pay Later via “Hotels.com”.  The reception staff started to laugh at me via the phone call and informed me that this is not possible and that you pay for your hotel room upon checking out.  I found it extremely strange that the hotel reception staff were laughing at me as I was trying to ascertain if it was possible to pay for our rooms over the phone, however, they put it down to the language barrier.  * UPON CHECKING IN (Monday 25 November 2024) When we arrived at the hotel on Monday 25 November 2024, the hotel staff didn’t confirm which card was being used to book the room, which is totally understandable as there was 2 cards registered on my “Hotels.com” account (1 belonging to myself and the other belonging to my wife. However when this mistake was realised as one of the cards (my wife’s card registered on my account didn’t have enough funds in the account, however there was still a payment of £279 taken from my wife’s
Stayed 3 nights in Nov 2024