Along with self parking, this smoke-free hotel has a 24-hour front desk and express check-in. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include express check-out, free newspapers, and a front-desk safe.
Hotel Donaustadt Kagran offers 58 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.
This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Vienna hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Hotel Donaustadt Kagran is a smoke-free property.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Free buffet breakfast available daily 7:00 AM to 10:00 AM
Things to do
Shopping mall
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
6 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Soap
Towels provided
Entertainment
Flat-screen TV
More
Desk
Heating (climate-controlled)
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Covered self parking fee: EUR 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property is also known as
Best Western Hotel Kagran
Best Western Hotel Kagran Vienna
Best Western Kagran
Best Western Kagran Vienna
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran
Donaustadt Kagran Vienna
Donaustadt Kagran
Hotel Donaustadt Kagran Hotel
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran Hotel Vienna
Hotel Donaustadt Kagran Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
While there was no Kettle and water to make tea in the evening, nor was there an ironing and ironing board in my room, which was a shame, but the reception team were very friendly and helpful and offered to provide what was needed on a loan basis.
All in all, I my stay was enjoyable.
Thank you Reception Team
The hotel needs to go through a major remodeling. The carpets are simply disgusting and the furniture is so old. The staff, especially the lady who runs the breakfast are very nice and helpful. But, there is one lady in the reception with a bad attitude that I don’t understand why she is in the hospitality business. This hotel is not in the middle of Vienna and it is very time consuming going back and forth but the trains run frequently and timely but overcrowded. The breakfast was very good and very well managed, but again the breakfast room was super crowded due to peak season.
Hotel liegt relativ dicht an der U1 mit kurzen Weg ins Stadtzentrum.
Leider waren hier im Hochsommer in Wien in einem Hotel ohne Klimaanlage! Der im Zimmer bereitgestellte Wedel schaffte nur wenig Linderung.
Ein Zimmer zur Haupstraße mit Straßenbahn ist nicht zu empfehlen, wenn Sie bei offenen Fenster schlafen wollen.
Einfaches aber ausreichendes Frühstück mit begrenzter Auswahl.
The property was truly disgusting. The carpets were stained and frayed. The shower was covered in mould and rust. No Tea or coffeee in the room. No sir conditioning. Pitiful fan supplied! Never never will I go there again. I will be speaking to Expedia and asking for my money back. No functioning reception.