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Hotel Donaustadt Kagran

3.0 star property

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Photo gallery for Hotel Donaustadt Kagran

View from property
Front of property
Reception
In-room safe, desk, free WiFi, bed sheets
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Donaufelderstraße 232, Vienna, Vienna, 1220
  • Donau Zentrum
    ‪14 min walk‬
  • Vienna International Centre
    ‪4 min drive‬
  • Prater
    ‪9 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Single Room

Single Room | Room amenity

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Room amenity

Standard Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Room amenity

Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Prize by Radisson, Vienna City

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (960)
The price is $124
per night
$139 total
includes taxes & fees
Apr 9 - Apr 10
Prize by Radisson, Vienna City

About this property

Hotel Donaustadt Kagran

3-star hotel in Donaustadt
Along with self parking, this smoke-free hotel has a 24-hour front desk and express check-in. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include express check-out, free newspapers, and a front-desk safe.
Hotel Donaustadt Kagran offers 58 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Vienna hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Donaustadt Kagran is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

Bulgarian, Chinese (Mandarin), Croatian, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Best Western Hotel Kagran
Best Western Hotel Kagran Vienna
Best Western Kagran
Best Western Kagran Vienna
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran
Donaustadt Kagran Vienna
Donaustadt Kagran
Hotel Donaustadt Kagran Hotel
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran Hotel Vienna

Hotel Donaustadt Kagran Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 219 out of 667 reviews
Rating 8 - Good. 318 out of 667 reviews
Rating 6 - Okay. 100 out of 667 reviews
Rating 4 - Poor. 17 out of 667 reviews
Rating 2 - Terrible. 13 out of 667 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

TUNAY EFKAN

Stayed 2 nights in Dec 2024

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Très bonne expérience ! Propreté de la chambre , petit déjeuner copieux et personnel sympathique. A 5 mn du métro !
Stayed 3 nights in Dec 2024

2/10 Terrible

Charles, Huntington Beach

Disliked: Staff & service
I never stayed there, due to the hotel's inflexible change/cancellation policy and Expedia's inability to assist me. Terrible, non- or awful-communicating management. Avoid unless you're prepared to engage in a dispute with the hotel management if you need to change the dates or cancel the reservation!
Stayed 3 nights in Dec 2024

8/10 Good

Becky

Traveled with family and small children
Liked: Cleanliness, staff & service
Very adequate. Clean and comfortable. Close to the underground. Nice breakfast buffet. Accommodating. I believe I overpaid however as compared with similar hotels in the area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Muhammad

Business traveler
Liked: Staff & service
Staff was nice. Location was good. Cleanliness was poor. The carpet in lobby on first floor had large stains. The TV probably had only one or two english channels. It was expensive for the quality provided.
Stayed 1 night in Dec 2024

10/10 Excellent

Elisabet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Belal, Amman

Liked: Property conditions & facilities
Great
Stayed 6 nights in Nov 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While there was no Kettle and water to make tea in the evening, nor was there an ironing and ironing board in my room, which was a shame, but the reception team were very friendly and helpful and offered to provide what was needed on a loan basis. All in all, I my stay was enjoyable. Thank you Reception Team
Stayed 2 nights in Nov 2024

8/10 Good

Heinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining area is very organized, clean and beautiful. Breakfast is excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks a lot, staff was very kind and the place is very convenient
Stayed 2 nights in Oct 2024

8/10 Good

Jan

Traveled with group
Stayed 3 nights in Oct 2024

10/10 Excellent

yakup

Business traveler
Liked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

HERSHEY MEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible as near the train station. Room is spacious and clean. Breakfast buffet is superb, and staff are very accommodating.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gabriella

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The attendants are so friendly, i will recommend añyone to stay there
Stayed 13 nights in Aug 2024

10/10 Excellent

Botrus

Stayed 3 nights in Sep 2024

10/10 Excellent

Raluca

Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
It was fine apart from no air conditioning. The breakfast was reasonable No kettle in the room and limited space to put luggage
Stayed 3 nights in Aug 2024

10/10 Excellent

FAHRETTIN GORKEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

bülent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Temiz,Metroya yakın çalışanlar ilgili teşekkürler
Stayed 4 nights in Aug 2024

6/10 Okay

Scott, Stevensville

Disliked: Amenities, property conditions & facilities
The hotel needs to go through a major remodeling. The carpets are simply disgusting and the furniture is so old. The staff, especially the lady who runs the breakfast are very nice and helpful. But, there is one lady in the reception with a bad attitude that I don’t understand why she is in the hospitality business. This hotel is not in the middle of Vienna and it is very time consuming going back and forth but the trains run frequently and timely but overcrowded. The breakfast was very good and very well managed, but again the breakfast room was super crowded due to peak season.
Stayed 27 nights in Jul 2024

4/10 Poor

Antonio

Stayed 2 nights in Aug 2024

10/10 Excellent

Navjot Singh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More then expectations must say, everything was good. Room cleanliness, breakfast, very nearby to metro and tram station
Stayed 2 nights in Jul 2024