4/10 Poor
Gary
Traveled with partner
Jan 1, 2025
Disliked: Property conditions & facilities
The hotel is located reasonable distance from Vienna’s centre, with good access to trams and train station for airport access.
First impressions were positive, upon arrival we were greeted nicely by the staff and the reception area is nicely decorated. Unfortunately, this ended when we reached our room.
We paid extra for the superior room. The bathroom did not look like the photos, as featured a very small shower. Although described as sound proofed room, it was clear on our first night it was not the case. As a door connecting to a neighbouring room, although locked, you could hear everything. In addition to this, we were in a room next to the elevators, which you could hear all hours of the day/ night. No extras have been spared, not even a kettle for a cup of tea.
Overall, disappointed. We paid reasonable money and felt we have stayed in better accommodation for much less. Cannot comment on food/ drink facilities, but would recommend the Chilia cafe down the road!
Gary
Stayed 4 nights in Dec 2024