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Hotel Imperial, a Luxury Collection Hotel, Vienna

5.0 star property

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Premium bedding, pillowtop beds, minibar, in-room safe
Suite, 1 Bedroom, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Bar (on property)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Pet friendly
  • Parking available

Explore the area

Map
Kaerntner Ring 16, Vienna, Vienna, 1015
  • Vienna Music Society
    ‪2 min walk‬
  • Vienna State Opera
    ‪5 min walk‬
  • Belvedere
    ‪7 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Non Smoking, City View

Junior Suite, 2 Twin Beds, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 2 Twin Beds, Non Smoking, City View

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View (Balcony)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, City View (Balcony)

  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking, City View

  • 732 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, City View

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking, City View

Royal Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Royal Suite, 1 Bedroom, Non Smoking, City View

  • 1615 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Classic Room, 2 Twin Beds, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Twin Beds, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Imperial, a Luxury Collection Hotel, Vienna

5-star hotel in Innere Stadt
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Hotel Imperial, a Luxury Collection Hotel, Vienna offers 138 accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service.

A computer station is located on site and wired and wireless Internet access is complimentary. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Parking is available onsite for a surcharge.

Hotel Imperial, a Luxury Collection Hotel, Vienna is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Cafe Imperial Wien - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
OPUS Restaurant - This fine-dining restaurant specializes in international cuisine. Reservations are required. Open select days.
Imperial Bar Wien - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Self parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 47 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Imperial Wien
  • Imperial Bar Wien
  • OPUS Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible train station shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1863
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 47 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Imperial
Hotel Imperial Luxury Collection Hotel
Hotel Imperial Luxury Collection Hotel Vienna
Imperial Luxury Collection
Imperial Luxury Collection Vienna
Hotel Imperial a Luxury Collection Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Vienna
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel Vienna

Hotel Imperial, a Luxury Collection Hotel, Vienna Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 729 out of 847 reviews
Rating 8 - Good. 92 out of 847 reviews
Rating 6 - Okay. 14 out of 847 reviews
Rating 4 - Poor. 4 out of 847 reviews
Rating 2 - Terrible. 8 out of 847 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

gary

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

John

Stayed 3 nights in Oct 2024

10/10 Excellent

Beverly, West Orange

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I enjoyed staying at Hotel Imperial. It’s a beautiful hotel and located in a great area of Vienna. The hotel staff were outstanding - professional, courteous and very helpful. We look forward to coming back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Mirwais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

PILAR, WESTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very very good place
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Not up to standards for “The Luxury Collection” at Bonvoy. Have stayed in other Bonvoy Luxury Collection hotels and Hotel Imperial suite amenities need upgrading. Finishes and fixtures are builder grade and from the early 2000’s. Very shocked at lack of quality bathroom fixtures, bidets, shower, AC in room non-functioning, and furniture condition. Finally, Bellman was extremely rude upon arrival bc we were dropped off at the back entrance to hotel???
Stayed 3 nights in Sep 2024

10/10 Excellent

Wanetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My absolute favorite hotel in the world, and I have been to over 34 different countries. So that’s saying a lot. Staff is amazing. They are the ones who made my stay wonderful.
Stayed 3 nights in Sep 2024

6/10 Okay

Alya

Stayed 4 nights in Oct 2023

10/10 Excellent

Dr Jean M

Liked: Staff & service, amenities, property conditions & facilities
Stunning hotel (previously a palace) with tremendous staff. Excellent breakfast and a great bar. Would stay here again!!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Yoshimi

Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property -- it was gorgous and inviting.
Stayed 3 nights in May 2024

10/10 Excellent

Drake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and courteous staff, beautiful rooms and common areas, and a great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna holiday
Great service and location. Easy access to everything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spectacular
Stayed 1 night in Jul 2024

10/10 Excellent

GAGAN JOT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It location is very good and close to all the main attractions in Vienna
Stayed 5 nights in Jul 2024

8/10 Good

Jozef

Stayed 2 nights in Jul 2024

10/10 Excellent

Ann, New York

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jian

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Beautiful hotel… not a summer option for me
The hotel is beautiful and it’s history is pristinely preserved. We stayed for one night as we had a layover during the summer. It was hot and they have the thermostats regulated in terms of what temperature you could turn it down to. It was so hot the only alternative we were given as ordinary people was a fan. I was unable to sleep all night which made the 18 hour journey home next day miserable. I’m sure they don’t say no when other heads of state or VIPs stay there but they said no to a regular guest paying $600/nt. I’ve been to other hotels in Vienna during the summer who will not do this to their guests. So this will be a pass for me during the summer.
Stayed 1 night in Jul 2024

10/10 Excellent

Amrita

Liked: Cleanliness, staff & service, amenities
Classy hotel but the amenities were a tad outdated and the bathrooms needed renovating
Stayed 3 nights in Jul 2024