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Hotel Imperial, a Luxury Collection Hotel, Vienna

5.0 star property

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Photo gallery for Hotel Imperial, a Luxury Collection Hotel, Vienna

Staircase
Bar (on property)
2 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, premium bedding, pillowtop beds, minibar
Banquet hall

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Pet friendly
  • Parking available
$757
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
Kaerntner Ring 16, Vienna, Vienna, 1015
  • Place, Vienna Music Society
    ‪1 min walk‬
  • Place, Vienna State Opera
    ‪5 min walk‬
  • Place, Belvedere
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, minibar

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(46 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | 1 bedroom, premium bedding, pillowtop beds, minibar

Classic Room, 2 Twin Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View (Balcony)

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, City View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 King Bed, City View

  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, City View

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, City View

Royal Suite, 1 Bedroom, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Royal Suite, 1 Bedroom, City View

  • 1615 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, City View

Junior Suite, 2 Twin Beds, City View | 1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Imperial, a Luxury Collection Hotel, Vienna

5-star hotel in Innere Stadt
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Hotel Imperial, a Luxury Collection Hotel, Vienna offers 138 accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service.

A computer station is located on site and wired and wireless Internet access is complimentary. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Parking is available onsite for a surcharge.

Hotel Imperial, a Luxury Collection Hotel, Vienna is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Children aged 5 and younger eat free breakfast.
Cafe Imperial Wien - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
OPUS Restaurant - This fine-dining restaurant specializes in international cuisine. Reservations are required. Open select days.
Imperial Bar Wien - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Self parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 59 for adults and EUR 29.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Imperial Wien
  • Imperial Bar Wien
  • OPUS Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible train station shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1863
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for EUR 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 59 for adults and EUR 29.50 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Imperial
Hotel Imperial Luxury Collection Hotel
Hotel Imperial Luxury Collection Hotel Vienna
Imperial Luxury Collection
Imperial Luxury Collection Vienna
Hotel Imperial a Luxury Collection Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Vienna
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel Vienna

Hotel Imperial, a Luxury Collection Hotel, Vienna Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 789 out of 912 reviews
Rating 8 - Good. 93 out of 912 reviews
Rating 6 - Okay. 17 out of 912 reviews
Rating 4 - Poor. 4 out of 912 reviews
Rating 2 - Terrible. 9 out of 912 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
increible la atencion de su gente, el hotel una belleza
Stayed 4 nights in Jun 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good hotel :)
Stayed 2 nights in May 2025

6/10 Okay

Ted

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is a lovely grand old hotel that has not been maintained. The air conditioning did not work properly solely due to lack of facilities maintenance. The staff could have been nicer or more professional. The bar is lovely but no spa facilities or other expected upgrades have been made.
Stayed 2 nights in Jul 2025

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best properties in the world for overall luxury, service, location and amenities. The suites really do make you feel like you are living in a palace.
Stayed 6 nights in Jul 2025

10/10 Excellent

Michaela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like a royalty

This hotel was absolutely fabulous, we felt like we’re staying at a palace! And so was the staff, above and beyond with everything!
Stayed 2 nights in Jul 2025

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and kind staff
Stayed 1 night in Jul 2025

2/10 Terrible

Allison, Amelia Island

Stayed 5 nights in Jun 2025

10/10 Excellent

Thorsten

Traveled with partner
Liked: Amenities
This is one of the few hotels you will be looking forward to return to. Outstanding service, highly knowledgeable front desk staff and the calm atmosphere make this an oasis of relaxation in the middle of the city with the main music venues just next door - including the Musikverein and the Opera. Everything adds up to the old world glamour you would expect to find in Vienna. Perfect place if you are looking for a trouble free and memorable stay in Vienna.
Stayed 4 nights in Feb 2025

10/10 Excellent

David, League City

Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Stayed 4 nights in Jun 2025

10/10 Excellent

Glenn

Traveled with partner
Staff could not have been more attentive to our needs. Great location
Stayed 4 nights in May 2025

10/10 Excellent

Dezarae

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

CHUN WEI

Stayed 2 nights in May 2025

10/10 Excellent

geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - comfortable, luxurious, perfect location. Service generally excellent. Only reason not 5 stars all round is housekeeping were a little careless in restocking clean cups, glasses, milks for coffee etc. very minor detraction come other wise excellent experience.
Stayed 7 nights in May 2025

6/10 Okay

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cafe price is overpriced compare the food quality Location of the hotel was just ok.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous facility and team
Stayed 9 nights in Mar 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property with excellent staff and amenities!
Stayed 4 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous service - one would expect it to be good at such a hotel but the relaxed atmosphere and professional/friendly hospitality is exceptional.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, expensive but worth it. Staff are great and both food and room was excellent. The location is perfect to see all of Vienna. Would totally recommend
Stayed 5 nights in Mar 2025

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Dania

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Imperial! Service was on another level. The breakfast was exceptional. We highly recommend
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Markus, Canal Winchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, fantastic service, fantastic stay!
Stayed 7 nights in Nov 2024

10/10 Excellent

Dan, Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Feb 2025