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Hotel Josefshof am Rathaus

4.0 star property

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Photo gallery for Hotel Josefshof am Rathaus

Lobby
Junior Suite | Premium bedding, pillowtop beds, in-room safe, individually decorated
Exterior
Terrace/patio
Junior Suite | Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Parking available
  • 24/7 front desk

Explore the area

Map
Josefsgasse 4-8, Vienna, Vienna, 1080
  • Vienna Christmas Market
    ‪7 min walk‬
  • Hofburg Imperial Palace
    ‪11 min walk‬
  • St. Stephen's Cathedral
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room (Wiener Klassik)

Standard Room (Wiener Klassik) | Living area | 55-inch LED TV with premium channels, TV

Standard Room (Wiener Klassik)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Wiener Elégance)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Room (Wiener Elégance)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, in-room safe, individually decorated

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Wiener Elégance)

Deluxe Room (Wiener Elégance) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room (Wiener Elégance)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Double Bed

View all photos for Superior Room (Moderner Jugendstil)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Room (Moderner Jugendstil)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Moderner Jugendstil)

Deluxe Room (Moderner Jugendstil) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room (Moderner Jugendstil)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Josefshof am Rathaus

4-star hotel in Josefstadt
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Hotel Josefshof am Rathaus offers 164 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Josefshof am Rathaus is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
BAR - Onsite bar.
24-hour room service is available.

Languages

Bosnian, Bulgarian, Croatian, Czech, English, French, German, Hungarian, Italian, Romanian, Russian, Serbian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 29 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 28 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • BAR

Things to do

  • Piano

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Height-adjustable showerhead
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchairs on site

More

  • 3 buildings
  • 6 floors
  • Built in 1903
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 59 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Josefshof
Hotel Josefshof am Rathaus Vienna
Josefshof Wien
Josefshof am Rathaus Vienna
Josefshof am Rathaus
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Josefshof Wien Am Rathaus
Josefshof Am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel
Hotel Josefshof am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel Vienna

Hotel Josefshof am Rathaus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very conveniently situated. The staff in the hotel couldn’t have more helpful, polite and pleasant. I would thoroughly recommend this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
The hotel is in a beautiful location and very accessible. Very clean with a pleasant atmosphere. Staff were very friendly and attentive. We will definitely be coming back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, with good room facilities, the staff are friendly and professional, it is in a good location as you can walk to the centre.
Stayed 3 nights in Nov 2024

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful buildings, attentive staff, great breakfast, and perfect location for touring. We willbe back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break
Excellent location for visiting historic parts of city. Tram and underground rail sysyrm also close. Very good breakfast and rooms are well finished
Stayed 5 nights in Nov 2024

10/10 Excellent

Cezar

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Calvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

David

Disliked: Staff & service, amenities, property conditions & facilities
The rooms are very nicely decorated. Location is great. I was pretty quiet and the bed was ok. One huge problem with this property. When the temperature falls below 56F at night the ventilation will only blow hot air. So you have to sleep with the windows open. But there is no thermastatic control on the windows. My first night I woke up in the middle of the night a puddle of sweat. My second night I woke up in the middle of the night freezing. I stayed here for a week, by then end of the week, trial and error I got it about right, then it was time to leave. But forget about sleeping in, if you want the air to circulate, you have to leave the blackout curtains open so enjoy getting up with the dawn.
Stayed 7 nights in Oct 2024

8/10 Good

Mohit Kumar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and very helpful and attentive staff. We didn’t like our 4th floor room with a sloping roof and they moved us to a better room. Rooms were a bit too warm for us and Airconditioning would not turn on.
Stayed 4 nights in Oct 2024

6/10 Okay

rodesendo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I would recommend but o
The location is super good as it’s walking distance to the places that is touristy . The receptionist magdalena and tall guy are helpful and good while the rest needs training for good customer service and a smile is always good . The bald guy in bar every time I ask for drink doesn’t even look at me or recognise me , but he’s super friendly to the rest of the European customers . I’m sucker for good customer service and he failed it big time sadly :-(
Stayed 3 nights in Oct 2024

10/10 Excellent

Shahab

Stayed 4 nights in Oct 2024

8/10 Good

Ivaylo, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff. Ridicules decision to install glass door on bathroom and toilet. Everyone hear the sound and smell of your morning bathroom procedure
Stayed 6 nights in Oct 2024

8/10 Good

Donatella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, quiet. Very small toom with spacious bath and huge shower. Weird
Stayed 3 nights in Oct 2024

4/10 Poor

Jeanette

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was poor. They “cleaned” our room and didn’t leave us any towels but left a dirty coffee cup for our morning coffee the next day. Wouldn’t stay here again.
Stayed 4 nights in Oct 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good. Nice quiet neighborhood, 10 minute walk to city center and Hofburg. Breakfast buffet was included and excellent. Room was clean. The only negative was the young ladies working the front desk in the morning. I asked for some advice on getting to the tram and they CLEARLY did not want to be bothered. I was prepared to give a tip and gave them nothing as a result.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jan

Stayed 2 nights in Aug 2024

4/10 Poor

helena niescier

Traveled with partner
Disliked: Amenities, property conditions & facilities
Lousy bathroom, lousy shower everywhere a bit scruffy. Breakfast overpriced chaotic mess. Rude lousy barman. In fairness they refunded breakfast and drinks, but still had to find alternative breakfasts. Whole place needs a makeover. Internet was good.
Stayed 4 nights in Oct 2024

6/10 Okay

Slavisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel captures the grandeur and beauty of Vienna. Spacious room with a handy bar and lovely outdoor area. A gem.
Stayed 3 nights in Sep 2024