4-star Vienna hotel, connected to a rail/subway station in Innere Stadt
A coffee shop/cafe, coffee/tea in a common area, and a business center are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a meeting room, and concierge services.
Hotel Kaiserin Elisabeth offers 63 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.
Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a business center and a meeting room. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This Vienna hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite parking is available (surcharge).
Hotel Kaiserin Elisabeth has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Room service (during limited hours) is available.
Languages
English, Finnish, French, German, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour offsite parking within 0.2 miles (EUR 34 per day)
24-hour airport pick-up shuttle on request for a surcharge
Self parking on site (EUR 34 per day)
Food and drink
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 29 per person
A coffee shop/cafe
Coffee and tea in common areas
Things to do
Art gallery
Designer stores
Shopping mall
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Business center
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair-accessible path to elevator
More
1 building
4 floors
Banquet hall
Designated smoking areas
Fireplace in lobby
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per night
Cribs (infant beds) are available for EUR 15 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 29 per person
Airport shuttle fee: EUR 55 per vehicle (maximum occupancy 4)
Self parking fee: EUR 34 per day
Nearby parking fee: EUR 34 per day(1312 ft away; open 24 hours)
Pet fee: EUR 30 per pet, per stay
Service animals are exempt from fees
Crib (infant bed) fee: EUR 15 per night
Rollaway bed fee: EUR 80.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Top Ccl
Top Ccl Kaiserin Elisabeth
Top Ccl Kaiserin Elisabeth Hotel
Top Ccl Kaiserin Elisabeth Hotel Vienna
Top Ccl Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth
Hotel Kaiserin Elisabeth Hotel
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Hotel Vienna
Hotel Kaiserin Elisabeth Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Loved this Hotel. It’s centrally located, the staff is friendly, helpful and very welcoming. The rooms are clean as well as the bathrooms. The morning breakfast is excellent.
The location was fantastic- just off the Stephansplatz and near the U-bahn. Close to the Opera. The price was good for the location. Breakfast was good to very good.
The room was nice. It had a very slight musty odor but was clean.
Amazing experience. It was everything I wanted for the trip and some more. The location couldn’t be better. The hotel is so pretty and clean. I will definitely go there again and again.
felt fortunate that we chose this hotel for my young daughter’s first visit to Vienna and would recommend it (and have already done so) to anyone planning to visit Vienna. It’s minutes away by foot to all the major landmarks and hidden gems of ancient Vienna city center but located along a street of local boutiques not bothered by the often noisy crowds of international tourists. After all we went to Vienna to experience Vienna and Austria; we have enough Hermes and alike in Manhattan. The hotel is old-school Vienna, both in terms of its physical structure and services. My daughter noted the rather spacious bathroom and the outer & inner doors to the hotel room. In some ways it’s a throwback to a bygone age. During our stay most other guests were German speakers. We enjoyed its particular charm, although some may find its digital infrastructure not up to date. The staff offered warm and gracious service of a kind that has become rare in today’s world. In particular, on our last day the manager whom we had not met before happened to be in the lobby when we returned from a long day of sightseeing. Upon noticing my daughter eyeing the antique phone in the lobby, he and the gentleman on duty at the front desk arranged a *secret* call (not once, but four times) so that my daughter could experience using a real phone and I could videotape the charming scene and conversation. It’s certainly a sweet memory we will always cherish.
Wonderful staff. Breakfast was good. Room and bathroom were the biggest we stayed in on our month long trip. We walked to most sights and the Underground was a block away for other sights. Our only complaint was that delivery/trash trucks came by early (they needed to as it was the only time they could access the pedestrian area). Taxi was able to come within 100 feet of front door
Travelled with my mom to visit an art exhinition in Albertina. We liked this hotel very much. Walking distance to everything. Perfect Vienna experince. 10/10! Thank you!
We were only there for 1 night, but it was a good choice. The hotel is within walking distance to shopping, dining, pubs, The Spanish Riding School. I definitely made a good choice!
Bryan
Stayed 1 night in Dec 2024
8/10 Good
M. Eugenia
Traveled with partner
Jan 4, 2025
Liked: Cleanliness, staff & service, amenities
The rooms had an old smell. We stayed in two and they were the same.
I would be nice if coffee service was available in the room.
Excellent location by the underground and St. Stephen’s cathedral. My room had a nice big bathtub I requested and an impressive breakfast spread included!
Very nice hotel, clean, perfect location and great breakfast. Very helpful personnel.
However, do not take a room facing the street if you want a quiet morning as they start emptying lorries and transporting goods outside the entrance of the hotel at about 06.40 every morning…extremely noisy unfortunately.
Very conveniently located to tourist attractions. Room was large with a nice sitting area. The only thing I didn't like was having to hand over the key every time I left and then having to ask for it back to get to my room.