Hotel Pension Museum

3.0 star property

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Photo gallery for Hotel Pension Museum

Buffet
Double Room | Premium bedding, in-room safe, individually decorated
Triple Room | Room amenity
View from property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Museumstrasse 3, Vienna, Vienna, 1070
  • Hofburg Imperial Palace
    ‪8 min walk‬
  • Vienna Christmas Market
    ‪9 min walk‬
  • Vienna State Opera
    ‪14 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪30 min drive‬

Room options

Double Room Single Use

  • 323 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Twin Room

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Double Room

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Standard Single Room, Accessible

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Triple Room

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About this property

Hotel Pension Museum

3-star hotel in Neubau
This smoke-free hotel features dry cleaning, laundry facilities, and a front-desk safe. Free buffet breakfast and free WiFi in public areas are also provided.
Hotel Pension Museum offers 20 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

Hotel Pension Museum is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, Farsi, German, Korean, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 20 per day(984 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Hotel Pension Museum Vienna
Hotel Pension Museum
Pension Museum Vienna
Pension Museum
Museum Hotel Vienna
Hotel Pension Museum Hotel
Hotel Pension Museum Vienna
Hotel Pension Museum Hotel Vienna

Hotel Pension Museum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 87 out of 223 reviews
Rating 8 - Good. 100 out of 223 reviews
Rating 6 - Okay. 28 out of 223 reviews
Rating 4 - Poor. 6 out of 223 reviews
Rating 2 - Terrible. 2 out of 223 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruhani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, comfortable beds, and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eurice, SAN DIEGO

Stayed 3 nights in Dec 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Vienna to visit Christmas markets and museums. The hotel is very centrally located and just a few minutes walk from the nearest ones. The hotel is on a single floor in an old building. The rooms are spacious and comfortable. Ours was warm and the shower was good. It is on a side street and we were not disturbed by street noise other than the occasional emergency vehicle. The buffet breakfast was very good with a wide range of meats, cheeses, fruit etc and the coffee was brewed in one of those beans-to-cup machines.
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything, clean and friendly!
Stayed 3 nights in Nov 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great breakfast
This hotel was so nice. The checkin is on the second floor of a shared building, but it was easy to find. The room was great, coffee / espresso machine in the hallway was delightful, and the breakfast was simple and delicious!
Stayed 4 nights in Nov 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique hotel!! It is situated on the 1st and 3rd floors of a building that looks gorgeous from the outside. It could use some tlc however the bed was very comfy, room was quite spacious for European standards, there was plenty of hot water in the updated bathroom and the breakfast was terrific... especially if you love cheese!!! The staff were very pleasant and we would definitely stay again. The location is great!
Stayed 1 night in Nov 2024

8/10 Good

Mr Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice htel..good situation
good hotel in a great location. Spacious room and well equipped. Decent breakfast and pleasant staff.2 netro stops from centre of Vienna and close to great museums. would return happily
Stayed 3 nights in Oct 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
It's a convenient spot. Around 20 minutes walk to the edge of city centre. Staff were helpful and friendly. Very clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis, Palm Desert

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If are traveling in the summer we don’t recommend this pension, there is no air conditioning, they only provide a fan, but not enough for a big room and the humidity. Otherwise they have good breakfast and excellent personal attention.
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a conference and I am glad I did! The owner was super friendly and helpful. The breakfast is outstanding and the rooms are large and nicely furnished. Finally, the location cannot be beaten -- it is quiet and relaxed while being only a few minutes walk from the Museum Quarter and the City Center.
Stayed 6 nights in Jul 2024

8/10 Good

Sabah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Jean Frederic

Stayed 5 nights in Oct 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious comfortable room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jinny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Mohammed

Stayed 1 night in Nov 2022

10/10 Excellent

Eileen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and an excellent included breakfast. Definitely recommended!
Stayed 3 nights in Aug 2022

10/10 Excellent

Maja

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful rooms, great location, very kind service.
Stayed 3 nights in Sep 2021

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay. It’s very central so no need to buy a travel pass. Definitely a pension rather than a hotel, arranged over the first and third floors of the building. The room we had was huge and I liked the styling. Beds were firm and I had a great night’s sleep. The only facility was the breakfast room. The staff were very friendly and extremely helpful. There several good restaurants within walking distance. Book ahead on Saturday night as it’s really busy. I would stay here again.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The location was amazing for exploring Vienna. Right next to the metro station and museum quarter. There is a spar sho also got buying any food or drink you may need a few doors down. The room had a great view with a balcony and the room was massive. The hotel reception closes at 10pm so you have your own key to the building entrance and entrance to room and floor of the building. The rooms don't have a safe and other niceties but it's not a 5 star hotel anyway. The breakfast was continental and buffet style with a good selection and the staff are all helpful and friendly. Overall : A no frills boutique hotel in a great location with spacious rooms
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Breakfast was good. Great location near the museum district and close to subway.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely Vienna hotel. However, Expedia should have warned us that there were many stairs to climb prior to reaching the lift that took us to the lobby. It was very difficult to lug a suitcase and a carry on, up the stairs and back down when we were leaving. Also, I had called the hotel to ask them to have a taxi for us at the airport when we arrived and was told the cost 35 euro and someone would be there with a sign with my name on it it. No taxi -- took a airport taxi which costs us 47 euro. When we were leaving, the hotel did book us a taxi and we were told 30 euro. The cost was 35 euro. It would have been nice to have the correct info up front. Also shower did not drain properly and when I told someone about it, they said just don't run the water at full strength. On a positive note room an people were nice. Nice breakfast in morning. Probably would not stay there again mainly because of the stairs.
Stayed 2 nights in Dec 2019

6/10 Okay

Norman

Traveled with family
Disliked: Room comfort
family travelers
It is not recommended if you have stroller with you or heavy luggage because there is no ramp to go to elevator.
Stayed 1 night in Dec 2019