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Hotel Pension Museum

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pension Museum

Buffet
Reception
Double Room | Premium bedding, in-room safe, individually decorated
View from property
Triple Room | Room amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly
  • Free WiFi

Explore the area

Map
Museumstrasse 3, Vienna, Vienna, 1070
  • MuseumsQuartier
    1 min walk
  • Museum of Natural History
    3 min walk
  • Museum of Art History
    7 min walk
  • Vienna (VIE-Vienna Intl.)
    30 min drive

Room options

View all photos for Double Room Single Use

Premium bedding, in-room safe, individually decorated

Double Room Single Use

  • 323 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room

Premium bedding, in-room safe, individually decorated

Twin Room

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Premium bedding, in-room safe, individually decorated

Double Room

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Single Room, Accessible

Premium bedding, in-room safe, individually decorated

Standard Single Room, Accessible

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Living area | 32-inch flat-screen TV with cable channels, TV

Triple Room

  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Pension Museum

3-star hotel in Neubau
This smoke-free hotel features dry cleaning, laundry facilities, and a front-desk safe. Free buffet breakfast and free WiFi in public areas are also provided.
Hotel Pension Museum offers 20 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

Hotel Pension Museum is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, Farsi, German, Korean, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 20 per day(984 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Hotel Pension Museum Vienna
Hotel Pension Museum
Pension Museum Vienna
Pension Museum
Museum Hotel Vienna
Hotel Pension Museum Hotel
Hotel Pension Museum Vienna
Hotel Pension Museum Hotel Vienna

Hotel Pension Museum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 75 out of 206 reviews" "
Rating 8 - Good. 96 out of 206 reviews" "
Rating 6 - Okay. 27 out of 206 reviews" "
Rating 4 - Poor. 6 out of 206 reviews" "
Rating 2 - Terrible. 2 out of 206 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis, Palm Desert

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If are traveling in the summer we don’t recommend this pension, there is no air conditioning, they only provide a fan, but not enough for a big room and the humidity. Otherwise they have good breakfast and excellent personal attention.
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a conference and I am glad I did! The owner was super friendly and helpful. The breakfast is outstanding and the rooms are large and nicely furnished. Finally, the location cannot be beaten -- it is quiet and relaxed while being only a few minutes walk from the Museum Quarter and the City Center.
Stayed 6 nights in Jul 2024

8/10 Good

Sabah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Jean Frederic

Stayed 5 nights in Oct 2023

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious comfortable room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jinny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Mohammed

Stayed 1 night in Nov 2022

10/10 Excellent

Eileen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and an excellent included breakfast. Definitely recommended!
Stayed 3 nights in Aug 2022

10/10 Excellent

Maja

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful rooms, great location, very kind service.
Stayed 3 nights in Sep 2021

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay. It’s very central so no need to buy a travel pass. Definitely a pension rather than a hotel, arranged over the first and third floors of the building. The room we had was huge and I liked the styling. Beds were firm and I had a great night’s sleep. The only facility was the breakfast room. The staff were very friendly and extremely helpful. There several good restaurants within walking distance. Book ahead on Saturday night as it’s really busy. I would stay here again.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The location was amazing for exploring Vienna. Right next to the metro station and museum quarter. There is a spar sho also got buying any food or drink you may need a few doors down. The room had a great view with a balcony and the room was massive. The hotel reception closes at 10pm so you have your own key to the building entrance and entrance to room and floor of the building. The rooms don't have a safe and other niceties but it's not a 5 star hotel anyway. The breakfast was continental and buffet style with a good selection and the staff are all helpful and friendly. Overall : A no frills boutique hotel in a great location with spacious rooms
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Breakfast was good. Great location near the museum district and close to subway.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely Vienna hotel. However, Expedia should have warned us that there were many stairs to climb prior to reaching the lift that took us to the lobby. It was very difficult to lug a suitcase and a carry on, up the stairs and back down when we were leaving. Also, I had called the hotel to ask them to have a taxi for us at the airport when we arrived and was told the cost 35 euro and someone would be there with a sign with my name on it it. No taxi -- took a airport taxi which costs us 47 euro. When we were leaving, the hotel did book us a taxi and we were told 30 euro. The cost was 35 euro. It would have been nice to have the correct info up front. Also shower did not drain properly and when I told someone about it, they said just don't run the water at full strength. On a positive note room an people were nice. Nice breakfast in morning. Probably would not stay there again mainly because of the stairs.
Stayed 2 nights in Dec 2019

6/10 Okay

Norman

Traveled with family
Disliked: Room comfort
family travelers
It is not recommended if you have stroller with you or heavy luggage because there is no ramp to go to elevator.
Stayed 1 night in Dec 2019

10/10 Excellent

Cherry, Bangkok

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location, nice breakfast, spacious room and god staff.
Stayed 3 nights in Dec 2019

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, unique decor, little too loud
PROS: In the heart of downtown Vienna and steps away from public transit, you really can't get better value for your dollar. The building is older, decor eclectic, a place full of charm. I had a great view of the city through floor-to-ceiling glass doors that opened onto my personal balcony. There were lovely wooden floors, plenty of hot water, and great water pressure. And the front desk employee (owner?) was polite, helpful, and anticipated my needs. CONS: You can hear everything going on in the building. Any conversation in the hall, the doors opening and closing. I'm pretty certain I heard conversations from the room below mine. I also am not a huge fan of the sink design (at least in my room) - it's quite shallow and was impossible not to splash everywhere. The drain in the shower didn't drain quickly, so within 2-3 minutes I was standing in water. There were some mold issues in the caulking as a result.
Stayed 3 nights in Nov 2019

6/10 Okay

Lunamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Invoice confusion of hotels.com
The hotel part is good but hotels.com system is not. its been couple of days and because of a website function i may have paid twice with two different prices. Still not clear, checking with my bank
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Frankie, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy access to the U2 train. The staff was amazing and very friendly. Some minor issues with the lavatory, but otherwise great experience.
Stayed 3 nights in Oct 2019

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna did not disappoint.
I took quite some time to pick a hotel for Vienna trying to pick something with a good price that still provided breakfast, this had both and was located 2mins walk from a metro which is easy to use and you will be advised to use it. I was a bit worried about a complicated arrival as we were coming in very late and they were going to leave us a key but this was no problem at all, hotel is easy to find and instruction very clear. The breakfast was very good with a variety of options to set you up for the day. The rooms are very spacious. I could be picky as we all could but honestly I would stay here again as it had everything I would expect, very good value for money. The staff could turn the phones down to a bare minimum when they start there day that would be my only tip for a better stay, I can whistle the ring tone even now.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I have never stayed at a pension before so I didn’t know what to expect. This is more of a bed and breakfast type of establishment with extremely friendly Staff and beautiful dining area with complimentary delicious breakfast. Only issue was it was very warm in Vienna and the room had no air conditioning so I had to sleep with the window wide open which meant not ideal sleep.
Stayed 2 nights in Sep 2019