A restaurant, coffee/tea in a common area, and a business center are available at this hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and a 24-hour front desk.
IntercityHotel Wien offers 179 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and 6 meeting rooms. Event facilities measuring 2906 square feet (270 square meters) include conference space. This Vienna hotel also offers a terrace, a vending machine, and multilingual staff.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant - This restaurant serves breakfast only.
Room service (during limited hours) is available.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 37 per day); discounts available
Food and drink
Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
A restaurant
Coffee and tea in common areas
Restaurants on site
Restaurant
Things to do
TV in common areas
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
2,906 square feet of conference space
6 meeting rooms
Business center
Computer station
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
9 floors
Banquet hall
Designated smoking areas
Fireplace in lobby
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with premium satellite channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Guests will receive an access code
Access methods
Access code, staffed front desk
Pets
Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 20 per person
Nearby parking fee: EUR 37 per day (164 ft away)
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 35.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
InterCityHotel
InterCityHotel Wien
InterCityHotel Wien Hotel
InterCityHotel Wien Hotel Vienna
InterCityHotel Wien Vienna
Wien InterCityHotel
Intercityhotel Hotel Vienna
Vienna Intercityhotel Hotel
IntercityHotel Wien Hotel
IntercityHotel Wien Vienna
IntercityHotel Wien Hotel Vienna
IntercityHotel Wien Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is clean and in a good location. The staff were okay.
I stayed from Friday to Sunday.
I was expecting somebody to clean my room on Saturday. I went out on Saturday morning and when I returned to my room on Saturday night I realised my room was NOT cleaned.
Therefore I had to use the towels I had thrown onto the floor on Sunday morning. Because on Sunday morning I asked the reception for a towel, I waited for one hour and nobody came!
I spent over 120 euros per night here and I don’t get my room serviced? I’ve had better in cheaper hotels.
Staff were excellent , air con was poor , beds were not very comfortable and just the one pillow let to a poor nights sleep .
Location is excellent with plenty of amenities nearby with excellent transport links .
Even though the hotel is located on a convenient location, we were immediately met with an overwhelmed and shorthanded front desk staff who were clearly saturated by the amount of guests in the hotel.
It was common for no personnel to be available on the front desk during the entire day.
Unfortunately, we found unsanitary conditions in both of the rooms that we booked - in one case with dirty and broken linen, hairs on the bed and even a small cockroach in one of the rooms. Also, the air conditioning unit in one of our rooms was not working at all.
When asking for assistance, the staff on-site (when we were able to find one), only apologized and mentioned that he could not do anything at all until the next day.
Overall, we had a terrible experience with this particular hotel and would not recommend it to anyone.
Beware!
This hotel is a little far from the central city so you need to take several buses/ train sometimes to get to major destinations. The hotel was clean, the AC was working but because of the heat wave I was still hot. The staff was ok. The metro/train station at night is a little sketchy so be careful.