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Melia Vienna

5.0 star property

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Photo gallery for Melia Vienna

Interior
Front of property
Bar (on property)
Presidential Suite | 1 bedroom, premium bedding, in-room safe, desk
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
  • Room service
  • Laundry
$209
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
Donau-City-Straße 7, Vienna, Vienna, 1220
  • Place, Vienna International Centre
    ‪3 min walk‬
  • Place, United Nations Industrial Development Organization Headquarters
    ‪5 min walk‬
  • Place, International Atomic Energy Agency
    ‪6 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Melia Guestroom

Melia Guestroom | 1 bedroom, premium bedding, in-room safe, desk

Melia Guestroom

8.6 out of 10
Excellent
(15 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Guestroom

1 bedroom, premium bedding, in-room safe, desk

Premium Guestroom

10.0 out of 10
Exceptional
(2 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (3 adults + 2 children)

1 bedroom, premium bedding, in-room safe, desk

Family Room (3 adults + 2 children)

  • 484 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Premium Room (The Level)

1 bedroom, premium bedding, in-room safe, desk

Premium Room (The Level)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Master Suite The Level

Master Suite The Level | 1 bedroom, premium bedding, in-room safe, desk

Master Suite The Level

  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite

  • 2303 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (The Level)

1 bedroom, premium bedding, in-room safe, desk

Room (The Level)

9.6 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium Room Panoramic View

View from room

Grand Premium Room Panoramic View

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

1 bedroom, premium bedding, in-room safe, desk

Family Room

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Premium Guestroom (3AD)

1 bedroom, premium bedding, in-room safe, desk

Premium Guestroom (3AD)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Guestroom (2+1)

1 bedroom, premium bedding, in-room safe, desk

Premium Guestroom (2+1)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Premium Room Panoramic View (3AD)

View from room

Grand Premium Room Panoramic View (3AD)

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Premium Room Panoramic View (2+1)

View from room

Grand Premium Room Panoramic View (2+1)

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Room (3AD)

1 bedroom, premium bedding, in-room safe, desk

The Level Room (3AD)

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Room (2+1)

1 bedroom, premium bedding, in-room safe, desk

The Level Room (2+1)

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Premium Room (3AD)

1 bedroom, premium bedding, in-room safe, desk

The Level Premium Room (3AD)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for The Level Premium Room (2+1)

1 bedroom, premium bedding, in-room safe, desk

The Level Premium Room (2+1)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Deluxe Room

The Level Deluxe Room | 1 bedroom, premium bedding, in-room safe, desk

The Level Deluxe Room

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Melia Vienna

5-star hotel in Donaustadt
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Melia Vienna offers 253 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and 10 meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 1044 square feet (97 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

Melia Vienna is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Altia Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.
Altia Skybar - Onsite bar. Open daily.
Flow Bar and Restaurant - This restaurant specializes in international cuisine and serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 29 for adults and EUR 14.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Altia Restaurant
  • Altia Skybar
  • Flow Bar and Restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,044 square feet of conference space
  • 10 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 71.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 71.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Meliá Hotel Vienna
Meliá Vienna
Meliá Vienna Hotel
Meliá Vienna
Melia Vienna Hotel
Melia Vienna Vienna
Melia Vienna Hotel Vienna

Reviews

Melia Vienna Reviews

8.6

Excellent

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 552 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

Reviews

2/10 Terrible

Rita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Be very weary of booking this property. They have a lot of rigid booking policies that work in their favour. If you make a mistake or need to change your booking it is impossible to change without loosing all your money. I made an error on the dates we were coming and the only way to change dates was to cancel the booking (and loose 90% of our money) and make a completely new booking. They only allow booking changes 7 days prior to arrival. We phoned/messaged/emailed within ten minutes of booking the room online and they would do nothing to help us. We spent 4 days going back and forth trying to find a solution...they were very inflexible and their policies just felt like a big money scam. We wanted to keep our booking for two nights just changed the check in by one day. We lost $400 and they would do nothing to help. Just kept referencing their policies. They lack humanity and compassion. Think twice before booking this place!
Stayed 2 nights in Aug 2025

10/10 Excellent

cyrus

Stayed 1 night in Apr 2025

4/10 Poor

Arun

Traveled with group
Disliked: Cleanliness, amenities
Worst experience at this melia vienna hotel. Staff were very rude. Our room phone was not working, so difficult to call reception room service. It wasn't fixed until the day before we left. We were staying for 5 nights.
Stayed 5 nights in Jun 2025

6/10 Okay

Aarati

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Reception desk was not friendly to check in even 15 mins early.
Stayed 1 night in Jun 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in May 2025

10/10 Excellent

Faten

Stayed 3 nights in May 2025

8/10 Good

Kuljeet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 4 nights in May 2025

10/10 Excellent

Jian Jimmy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is very good!
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Stayed 6 nights in Apr 2025

8/10 Good

Yanping, Newark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

cyrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Arnaud

Stayed 5 nights in Apr 2025

8/10 Good

Paulo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was nice and staff were very helpful. Room was too warm, bed could have been more comfortable and the towels were too rough.
Stayed 2 nights in Mar 2025

10/10 Excellent

Limin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am very comfortable throughout my stay. I used the gym and the Lounge. It provides a good place to rest
Stayed 3 nights in Mar 2025

10/10 Excellent

Mohamed Youssef

Stayed 6 nights in Mar 2025

4/10 Poor

Krystel

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Very noisy, could hear people opening and closing blinds and doors from within room. TV only had speakers in bathroom. Had to wait long times for lifts to arrive. Staff not overly friendly.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2025

2/10 Terrible

Susanna

Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

Petter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Arezou, Toronto

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not what I had expected being a give star hotel
Stayed 1 night in Jan 2025

4/10 Poor

SANDEEP

Traveled with partner
Disliked: Staff & service, amenities
This hotel is not 5 star. It was well overpriced and does not compare to 4 or 5 star hotels I have stayed at. The food was average and the service was non existent. I paid almost £100 for a room service meal that was at best cafe standard. Then I asked for some tea bags for the room and the girl in the restaurant area said she would need to speak to her manager as they would need to charge for the tea bags. I only wanted 4 bags from the breakfast dining area. The tea bags were then sent to my room 8 hours later! Severely over priced hotel. I would not recommend it. It is a 3 star at best.
Stayed 3 nights in Dec 2024

8/10 Good

Osama

Stayed 5 nights in Dec 2024

6/10 Okay

Stephanie Samantha

Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Robert Andrew Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024