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View all photos for Premium Guestroom

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Premium Guestroom

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Melia Guestroom

Melia Guestroom | Premium bedding, minibar, in-room safe, desk

Melia Guestroom

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (2+2)

Premium bedding, minibar, in-room safe, desk

Family Room (2+2)

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Grand Premium Room Panoramic View (3AD)

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Grand Premium Room Panoramic View (3AD)

  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (The Level)

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Premium Room (The Level)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Grand Premium Room Panoramic View (2+1)

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Grand Premium Room Panoramic View (2+1)

  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Guestroom (2+1)

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Premium Guestroom (2+1)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Premium Room Panoramic View

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Grand Premium Room Panoramic View

  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Guestroom (3AD)

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Premium Guestroom (3AD)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for The Level Premium Room (3AD)

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The Level Premium Room (3AD)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for The Level Premium Room (2+1)

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The Level Premium Room (2+1)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for The Level Room (2+1)

Premium bedding, minibar, in-room safe, desk

The Level Room (2+1)

  • 463 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2+1)

Premium bedding, minibar, in-room safe, desk

Family Room (2+1)

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Master Suite The Level

Master Suite The Level | Premium bedding, minibar, in-room safe, desk

Master Suite The Level

  • 958 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Room (3AD)

Premium bedding, minibar, in-room safe, desk

The Level Room (3AD)

  • 463 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 2303 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (The Level)

Premium bedding, minibar, in-room safe, desk

Room (The Level)

  • 463 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

Melia Vienna

5-star hotel in Donaustadt
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Melia Vienna offers 253 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and 10 meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 1044 square feet (97 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge.

Melia Vienna is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Flow Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
57th Restaurant - This restaurant specializes in international cuisine. Open select days.
57 Lounge & Bar - This restaurant specializes in international cuisine. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Self parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 29 for adults and EUR 14.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 57 Lounge & Bar
  • 57th Restaurant
  • Flow Restaurant

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,044 square feet of conference space
  • 10 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 39-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 71.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 71.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 1-device limit

Property is also known as

Meliá Hotel Vienna
Meliá Vienna
Meliá Vienna Hotel
Meliá Vienna
Melia Vienna Hotel
Melia Vienna Vienna
Melia Vienna Hotel Vienna

Melia Vienna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1000 reviews" "
Rating 8 - Good. 278 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 33 out of 1000 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Kai Tak

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Chariza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was great, just that the breakfast was the same all the time
Stayed 2 nights in Sep 2024

10/10 Excellent

khudor

Stayed 2 nights in Aug 2024

10/10 Excellent

GORAN

Stayed 2 nights in Aug 2024

10/10 Excellent

Svitlana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
high quality of services, good breakfast and after lunch snack bar
Stayed 2 nights in May 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Frederic

Liked: Cleanliness
Disliked: Staff & service
No character. Slow and unmotivated staff. The rooftop lounge could be made into a nice place. Could be. It has the Charme of a parking garage.
Stayed 1 night in Aug 2024

8/10 Good

VILMA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk wasn’t friendly
Stayed 3 nights in Jul 2024

6/10 Okay

Oscar

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel has a lot of facilities that there are not in use that making it boring. Breakfast too expensive. Late check out fee super expensive
Stayed 3 nights in Jul 2024

2/10 Terrible

Jose, Miami

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We didn't expect such a bad performance from a Melia 5 stars. When arriving realized that the AC doesn't go down under 21 Celsius and that there was no way to leave the fan on, it worked just in auto. Called the reception and nobody answered so decide to go downstairs. Once I told them, they said that they were taking care of some guest and couldn't answer, also that the maintenance guy left at 6:00 Pm it was 6:05 therefore needed to wait to the next day. Next day we went to Bratislava so when came back was too late to ask but nothing was fixed. 3rd day again went downstairs and they offered me to change our room, the other room was the same, no way to have keep the fan on, crazy. I swept all those 2 nights. So the guy told me he will send me a fan and that last night was "ok". The cherry on the cake was when I asked for a late check out and Kristina told me no prob, but when I went to do the check out, there was a line and no way to drop the keys, so when I asked her if I could just leave them, she gave me an attitude and took the keys in a bad manner. Then my daughter said that she was told by her, when we coming back that the late check out is going to be $60, I couldn’t believe it so I called the supervisor, Ahmed from the restaurant since it was the one that shows up and went downstairs with him, and yes she had charged me the $60 per room. Long story short, the lady next to her(looks like the boss) told me to forget it, that they won’t charge me anything. I really do
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Stayed 1 night in Jul 2024

6/10 Okay

Satoshi, Utah

Liked: Cleanliness
Disliked: Property conditions & facilities
Have been using this hotel for over a decade. The quality of the services, from check-in to breakfast / bar / lounge, seems deteriorating, unfortunately. There is a lack of ownership and care for the guests. Hope they will be able to improve.
Stayed 1 night in Jul 2024

10/10 Excellent

James, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

mistura

Stayed 2 nights in Jul 2024

10/10 Excellent

Wesley

Stayed 2 nights in Jul 2024

2/10 Terrible

jamal

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC wasn’t working. And the blinds fell off
Stayed 1 night in Jun 2024

10/10 Excellent

Jered R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Melia is a fine establishment with much to offer its guests. I highly recommend a package with The Level access. The location in Donau City provides a nice reprieve from the business of the inner city. Although there are few points of interest around the hotel, there is easy access to transportation.
Stayed 7 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Qi

Business traveler
Liked: Cleanliness
Disliked: Staff & service
bad service
Stayed 3 nights in May 2024

4/10 Poor

Simrat

Traveled with family
Well, nothing like a five star property. Underwhelming experience for the 4 of us...no difference in opinions. The cleaning crew did not clean the room a day before check out. Small rooms, shower area large with black all around...not enough light for a bathroom! We had a hard time getting ready for the day. Will not recommend to anyone or stay here again.
Stayed 5 nights in May 2024

4/10 Poor

Gurkiran

Traveled with family
Nothing like a five star rating this property displays. It 3 or maybe 3.5 at most. No one came to clean the room on the day before check out. The rooms are small, shower area is large and wasted. Very dim lights in the bathroom. There was no mirror in the room or the passage. Not a very satisfying experience.
Stayed 5 nights in May 2024

10/10 Excellent

fabio

Stayed 2 nights in Apr 2024

10/10 Excellent

eunjoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well facilitated, high ceiling, nice view, large bed, and good room system, large shower/bathroom, well equipped with amenities, breakfast buffet is good. 5 stops to downtown by walking to subway in 5 minute. I will stay in this hotel again.
Stayed 2 nights in Apr 2024