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NH Collection Wien Zentrum

4.0 star property

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Photo gallery for NH Collection Wien Zentrum

Terrace/patio
Exterior
Premium Room (Extra Large) | Premium bedding, pillowtop beds, minibar, in-room safe
Massages
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet friendly

Explore the area

Map
Mariahilfer Strasse 78, Vienna, Vienna, 1070
  • Naschmarkt
    ‪12 min walk‬
  • MuseumsQuartier
    ‪14 min walk‬
  • Museum of Art History
    ‪17 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪28 min drive‬

Room options

Family Room

  • 462.6 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment

Apartment | Premium bedding, pillowtop beds, minibar, in-room safe

Apartment

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Large)

Premium Room (Extra Large) | Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room (Extra Large)

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room (2 adults + 2 children)

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room (2 adults + 2 children)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (Extra Bed 3 adults)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room (Extra Bed 3 adults)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room (Extra Bed 2 adults + 1 child)

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room (Extra Bed 2 adults + 1 child)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room (2 adults + 1 child)

Premium bedding, pillowtop beds, minibar, in-room safe

Family Room (2 adults + 1 child)

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

NH Collection Wien Zentrum

4-star hotel in Neubau
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a sauna. WiFi in public areas is free. Other amenities include a rooftop terrace, concierge services, and dry cleaning. Housekeeping is available on request.
NH Collection Wien Zentrum offers 73 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Wireless Internet access is complimentary. NH Collection Wien Zentrum features a sauna and a 24-hour fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Concierge services and limo/town car service can be provided.

NH Collection Wien Zentrum is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11 AM and on weekends between 7 AM and noon.
NH Collection Wien Zentrum has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, French, German, Hungarian, Italian, Polish, Slovak, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 24.90 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 13 to 32 per person
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Sauna

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.524 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Airport shuttle fee: EUR 45 per person (roundtrip)
  • Nearby parking fee: EUR 24.90 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking for this property is based at a different location, Andreasgasse 6, A-1070, Vienna, Austria.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

NH Wien Zentrum Hotel Vienna
NH Wien Zentrum Hotel
NH Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel Vienna
Nh Atterseehaus Vienna
NH Collection Wien Zentrum Hotel
NH Collection Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel
NH Collection Wien Zentrum Vienna
NH Collection Wien Zentrum Hotel Vienna

NH Collection Wien Zentrum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 268 out of 437 reviews
Rating 8 - Good. 134 out of 437 reviews
Rating 6 - Okay. 22 out of 437 reviews
Rating 4 - Poor. 8 out of 437 reviews
Rating 2 - Terrible. 5 out of 437 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Kimberly Rose

Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Vienna!
We had a great stay and a perfect hotel, right in the center of everything! Totally recommend the location. Staff was very accommodating and informative!
Stayed 3 nights in Oct 2024

6/10 Okay

Elizabeth

Traveled with family
Disliked: Staff & service
We stayed at this hotel in Sept 2024. Location was really good access to underground fantastic. I was concerned at safety as we often came back to the hotel or left the hotel and there was no one on reception but the lift directly behind reception is accessible by everyone you didn't need to use your room card which most hotels have these days. On our arrival late we witnessed ourselves a homeless person came to the desk and wanted the sweets from the jar on reception. It also wasn't the quietest of hotels in terms of between rooms we had a number of disrupted nights because of either rooms next to or above. All in all disappointing but the city is breathtaking
Stayed 8 nights in Sep 2024

10/10 Excellent

Luis

Stayed 2 nights in Aug 2024

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location huge rooms
For city center hotel the rooms are huge they felt like a suite in most hotels. Big desk to work on full living room and even an amazin balcony. The hotel is in district 7 which is probably the most accesable district to center of Vieena 2 stops on orange line and even walkalbe if you like. Also I think 7th district is one of the best nieghboorhoods in Vienna in terms of shopping dinning nightlife much better than center
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrei

Stayed 5 nights in Jul 2024

10/10 Excellent

Andrei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice for vacation
Very quiet hotel with very good service and big rooms.
Stayed 5 nights in Jul 2024

8/10 Good

Viorel

Stayed 1 night in Jun 2024

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, size, service were all excellent.
Stayed 4 nights in Jun 2024

8/10 Good

isobel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 5 nights in May 2024

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at an excellent location.
Great hotel in a excellent location. Right in the middle of Mariahilfer shopping and dining area with easy access to public transport and within walking distance to Inner Stadt where a lot of the museums & palaces are. The service was amazing and the room was comfortable for a our family of three. Price was amazing too! Only complaints were the bed was rock hard and the bathtub had and awkward design where the tub door interfered with the bathroom door. Also very tall bathtub that could be dangerous for children/elderly. Overall, would definitely stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen Yumul De

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Location and the staff are the best about this hotel. Staff are very polite and professional. We felt at home and safe. Rooms are pretty big despite its located in europe. I left my apple watch and they reached out to me via email ASAP. They reply promptly to my emails. Shopping, restaurants and public transportation is just right outside the hotel. My family and I enjoyed our stay. We’ll definitely recommend to others.
Stayed 7 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on central street close to Museums. Subway station just across the street, well connected to the train station and the airport train (CAT). Friendly staff and superb breakfast!
Stayed 6 nights in Jan 2024

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - the rooms were amazing for the price! Didn't realise when we booked it was right off the main shopping street - but it didn't impact the stay and none of the noise carried!
Stayed 3 nights in Jan 2024

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing
Wonderful stay, beautiful & spacious room, really nice and comfy and perfect location on one of the most famous streets in Vienna!
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

stefano

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was fine, overall, but the TV channels didn't work, the A/C wasn't working, and I had to ask for the cleaners to clean the room. Also, the breakfast room is sub-par.
Stayed 4 nights in Oct 2023

6/10 Okay

Sandro

Traveled with family
5* für die grossartige Lage, U-bahn Station zu vielen Sehenswürdigkeiten direkt daneben, aber da hörts leider auch auf. Check-in lief sehr speditiv und unkompliziert. Gang zum Lift war etwas verwirrend, da die abgenutzten Wände, haufenweise Holz Paletten und kapputte flackernde Lichter eher an einen Gang fürs Personal vermuten liess.Zimmer war dann aber geräumig und bot viel Platz. Leider haben Ameisen dieselbe Erfahrung gemacht da sie uns jeden Tag im Bad begrüssten. Hotel Staff war nicht unfreundlich, aber eine Gastronomische Herzlichkeit wie sie in vielen Teilen der Welt gelebt wird war schlichtwrg inexistent. Oder gehört das doch zum Wiener "Flair" da diese Erfahrung in praktisch jedem Etaiblissment gemacht wurde?!
Stayed 4 nights in Oct 2023

8/10 Good

Sharon

Liked: Staff & service
Stayed 5 nights in Sep 2023

6/10 Okay

Leolit

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Great location, dirty room.
1. The room we got had dirty walls and spiders coming out of the ceiling. Even after room cleaning service the toilet wasn't cleaned and there were spider webs on the ceiling. 2. Room cleaning service missed our room one day. 3. We asked for late check out (an extra 1 hour) and we were told no problem, but when we came to the room to get checked out they locked our key to the room (forgot that we asked late check out) and asked for extra payment for late check out even though they didn't say anything about extra cost when we asked for the late check out. 4. Breakfast was good but nothing you won't get at any other 4-5 star hotel, service at breakfast was good. 5. Location was the only feature of the hotel that was really great, possibly best Location in vienna.
Stayed 3 nights in Sep 2023

10/10 Excellent

Mikhael miki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

4/10 Poor

Kyle

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property location was great - in the middle of the city so very convenient. However, the property is on the older side and a bit run down. A/C wasn’t super strong so you might have issues during peak summer time (when we stayed). The hot water also suddenly went out one morning while we were showering. Someone from the maintenance team came & checked but was not able to figure it out. Ended up showering in an un-used room. Overall, wasn’t terrible but was not super positive either.
Stayed 3 nights in Aug 2023

6/10 Okay

Sharon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Ting Wai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff (e.g., Nadine) Great location Free drink if you do not require housekeeping for a day - Room and amenities are not the newest - Small stain on the bedsheets
Stayed 3 nights in Jul 2023