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Novotel Suites Wien City

4.0 star property

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Photo gallery for Novotel Suites Wien City

Reception
Exterior
Daily buffet breakfast (EUR 25 per person)
Premium bedding, in-room safe, desk, soundproofing
Daily buffet breakfast (EUR 25 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Air conditioning

Explore the area

Map
Radingerstrasse 2, Vienna, Vienna, 1020
  • Messe Wien Exhibition and Congress Center
    ‪12 min walk‬
  • Prater
    ‪15 min walk‬
  • Vienna International Centre
    ‪4 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | Premium bedding, in-room safe, desk, soundproofing

Junior Suite, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Double Bed with Sofa bed

  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed (Junior)

Premium bedding, in-room safe, desk, soundproofing

Standard Suite, 1 King Bed with Sofa bed (Junior)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed with Sofa bed (Junior)

Premium bedding, in-room safe, desk, soundproofing

Family Suite, 1 King Bed with Sofa bed (Junior)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed (Junior)

Premium bedding, in-room safe, desk, soundproofing

Business Suite, 1 King Bed (Junior)

  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Suites Wien City

4-star hotel in Leopoldstadt
A bar/lounge, self parking, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite. Change of towels is available on request.
Novotel Suites Wien City offers 158 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and first-run movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Novotel Suites Wien City features a terrace, a vending machine, and multilingual staff. Wired and wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This eco-certified hotel also offers tour/ticket assistance, a garden, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Novotel Suites Wien City is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 26 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 26 per day (in/out privileges)
  • Pet fee: EUR 29 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Suite Novotel Wien City ex Messe
Suite Novotel Wien City ex Messe Hotel
Suite Novotel Wien City ex Messe Hotel Vienna
Suite Novotel Wien City ex Messe Vienna
Novotel Suites Wien City Hotel Vienna
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City
Suite Novotel Wien Messe Hotel Vienna
Suitehotel Hotel Wien Messe
Suitehotel Hotel Vienna
Suite Novotel Wien City (ex Messe)
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City Hotel Vienna

Novotel Suites Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 419 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Aceil

Traveled with family and small children
Liked: Cleanliness, staff & service
Took ages to get checked in, the room was basic, the area is horrible.
Stayed 1 night in Nov 2024

10/10 Excellent

Syed

Business traveler
Stayed 2 nights in Nov 2024

10/10 Excellent

Mariam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels in Vienna. Rooms are huge, super comfortable and the service is amazing. Less than a minute walk from metro station and close to a bunch of grocery shops and cafes. Highly recommend!
Stayed 3 nights in Nov 2024

8/10 Good

MIGUEL

Stayed 1 night in Nov 2024

10/10 Excellent

yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

ABAN

Stayed 7 nights in Oct 2024

6/10 Okay

Nicholas

Traveled with family
Liked: Cleanliness
Ok stay. Staff a bit abrupt and odd bathrooms felt like a caravan… breakfast room too small and guests all very rude.
Stayed 2 nights in Oct 2024

6/10 Okay

WANG CHUNHONG SIEW HEONG

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unsafe stay in Novotel suites wein city
We were checked in to a room with urine in the toilet bowl and spitting onto the sink which we took photo to show the receptionist guy. This room hairdryer and beds are full of dust, everywhere is not clean. He then changed another room which is better but very dusty, we need to wipe the whole room in order to stay in. We were not feeling safe staying here due to the first incident.
Stayed 4 nights in Oct 2024

6/10 Okay

Tingjian

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 9 nights in Jul 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location accessible to public transport and dining.
Stayed 3 nights in Oct 2024

6/10 Okay

Ulf

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Perhaps you should consider to move the smokers away from the entrance to the hotel. It doesn't really give a good impression when fighting your way trough groups of smokers before you reach the entrance. The lobby/restaurant looks a bit like a youth hostel with luggage everywhere and people sitting on the floor. This area definatelly needs improvement. Room was very clean and the bed was fantastic.
Stayed 3 nights in Oct 2024

8/10 Good

Hakon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay - would repeat!
Very nice stay, nice room, comfy bed. Suggest more (than 3?!!) channels in English and at least one sports channel. A small gym area would also be very good. Otherwise, very happy!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Yihsuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Roland

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Lift, save und spülkasten defekt. Die Betten waren top. Mitarbeiter unmotiviert. Gar nicht 4 Sterne verdient. 👎 Ruhige und gute Lage. 👍
Stayed 6 nights in Sep 2024

8/10 Good

Paul

Traveled with family
Liked: Amenities
Very quiet hotel. No noise from any other rooms. Close to U-bahn which was very easy to use. Less than 20 minutes from the city centre. Staff helpful. Room always clean and made up when we got back at the end of the day. Will choose to stay here again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Bassel

Traveled with family and small children
Liked: Cleanliness, staff & service
Good hotel in general
Stayed 1 night in Aug 2024

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Flores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce and clean, rooms are large and tidy.
Stayed 4 nights in Jul 2024

10/10 Excellent

Fabian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to be
We had a wonderful stay for 5 nights. Room was perfect for a family of 4 and the Hotel is located close to the metro or other public transport opportunities. It is also pretty close to the famous Prater with it's fun rollercoasters or other attractions. Overall we had a great time and can recomand this place.
Stayed 5 nights in Jul 2024

10/10 Excellent

Wah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and hotel was closed to bus stop.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stoyan

Stayed 1 night in Jul 2024

10/10 Excellent

Rakan

Stayed 7 nights in Jul 2024

10/10 Excellent

Ho Yin Honson

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
worthing buying.
Stayed 5 nights in Jul 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great option with excellent access to Public Transport.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vadewattie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. We had a very comfortable stay, thank you.
Stayed 1 night in Jul 2024