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Novotel Wien City

4.0 star property

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Photo gallery for Novotel Wien City

Exterior
Executive Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes
Exterior
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Pet friendly

Explore the area

Map
Aspernbrueckengasse 1, Vienna, Vienna, 1020
  • Stephansplatz
    ‪13 min walk‬
  • St. Stephen's Cathedral
    ‪13 min walk‬
  • Vienna State Opera
    ‪3 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪15 min drive‬

Room options

View all photos for Business Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Business Room, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Double Bed with Sofa bed

  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed

Similar properties

Reception

Novotel Suites Wien City

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1004)
The price is $201
per night
$226 total
includes taxes & fees
Apr 9 - Apr 10
Novotel Suites Wien City

About this property

Novotel Wien City

4-star hotel in Leopoldstadt
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services. Change of towels is available on request.
Novotel Wien City offers 127 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center.

Public areas are equipped with complimentary wired and wireless Internet access. This eco-certified hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Novotel Wien City is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Family and Friends - This restaurant specializes in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hungarian, Italian, Romanian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Family and Friends

Things to do

  • Playground
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Handrails in stairways (47 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 45 per person (one way)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Novotel Wien City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 480 out of 1045 reviews
Rating 8 - Good. 439 out of 1045 reviews
Rating 6 - Okay. 95 out of 1045 reviews
Rating 4 - Poor. 22 out of 1045 reviews
Rating 2 - Terrible. 9 out of 1045 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mustafa Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Thomas

Liked: Cleanliness
I wouldn't stay here again. I didn't sleep well, the heat control was either off or warm/hot even when it was off it was too warm. Opening the balcony door cooled it down but the road noise was too loud to keep it open. The room seemed like it was designed by someone who didn't have much experience, first the sink or to be more accurate a tap with a drainage hole, a completely useless idea. The shower was an overhead one or one attached to the wall, but was mounted at waist height so it wasn't possible to have a normal shower without holding it. The shampoo and shower gel was above shoulder height, who thought that was a good idea? It made it really awkward to dispense. This is a family hotel so be prepared for loud children in the morning going to breakfast, or if your unlucky children in the next room, who were noisy until after midnight. A complaint the next day to reception and all was quiet the next night so at least they acted on feedback. Another room had room service and the tray with half eaten food was outside in the evening and still there the next day at 10.30 when I checked out. I've stayed in other accor hotels and they were much better.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelly

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was clean, nice and spacious. The location is perfect and next to metro station. The hotel is a sustainable hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Joaquin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice lobby. great bar staff!! comfy and modern room. very clean too. the bathroom was very nice. great location! friendly staff.
Stayed 7 nights in Oct 2024

6/10 Okay

Shyang

Stayed 3 nights in Nov 2024

8/10 Good

Soukaina

Stayed 1 night in Nov 2024

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Shakeel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do not book any advance lunch or dinner. Not a good experience. Made advance payment for 5 meals. Hotel insisted only 3 coupons showing in their system. It turned out more expensive by pre booking meals. Good breakfast.
Stayed 3 nights in Nov 2024

6/10 Okay

RONY

Liked: Room comfort
Disliked: Cleanliness
ok
it was ok, but i was sad because we got without shower gel for the hole week, also the clening service did not show up one day, but in genereal, was good, as novotel standard
Stayed 6 nights in Oct 2024

8/10 Good

Marcello

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
MY STAY HERE
Very good in the complex, all was very comfort and the equipe was very friendly. Also the gym was high level quality. Nice to stay here
Stayed 2 nights in Oct 2024

8/10 Good

Suzanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vienna stay
Nice hotel, stayed for conference in Vienna and it is right on the metro line so you can go into Vienna city easily. I had breakfast included- there was cereal, breads, cold meats and a hot buffet of sausage, scrambled egg, beans etc. All i would say is that it does get busy for breakfast so tables were short and some items needed refilling but that's not the fault of the hotel it's just something as a guest you need to bear in mind. I also had lunch here when i arrived and the club sandwich was very nice. The room has a small fridge which i kept some small bits of food in, there is a spar a very short walk so you can grab some deli bits as you need. All in all a practical hotel for my trip to Vienna, thank you.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dmitry

Stayed 2 nights in Oct 2024

10/10 Excellent

Samson

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Meng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Liked: Property conditions & facilities
Disliked: Staff & service
Front desk staff had very little knowledge of the area for restaurants and such.
Stayed 3 nights in Sep 2024

8/10 Good

mari carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado, café da manhã excelente. Recomendo
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great position. Helpfull staff. The only issue was noise from the street overnight even though we were on the 3rd floor!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location to walk to the historic area, 2 mins to nearest metro, lovely restaurants nearby, safe area with children
Stayed 1 night in Aug 2024

10/10 Excellent

Adam Stewart

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Fantastic hotel and staff. Highly recommend.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good stay but duty Manager very rude!!!
Good Comfortable Stay unfortunately some staff not very informative and behave of duty manager not professional and ignorant. We have been informed that breakfast next morning starts at 6.30am which was perfect for us as we can hit road early. Arrived on breakfast been told that breakfast starts actually at 7 am when asked duty manager can we grab coffee on the go he completely ignored us and told us to that's rules and I should check web when breakfast is served (he just walk away from us) very unprofessional behaviour.
Stayed 1 night in Aug 2024

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good but not great
The room was good and clean. Great with a mini fridge, a kettle and some coffee and tea. The room was a little bit too small for a family. Pillows too hard and difficult to sleep on. What we didn’t like was the bathroom doors opening from the bedroom. Every time you wanted to go in, the lights shine right into the room. Parking garage was not connected to the hotel, which wasn’t good for us with small kids and luggage to carry. Check in was from 3pm, even then our room wasn’t ready. We had to wait a little longer, not good with small children and since we had been travelling since morning.
Stayed 1 night in Aug 2024

8/10 Good

David

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Great loaction but tired.
Great location but a little tired and dirty. Sticky floor at breakfast. Terrible view from the room.
Stayed 4 nights in Jul 2024

8/10 Good

Vishal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was decent with nice staff. Overall experience was good.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break with family
Good selection at breakfast. Room was clean, visited with family and two children.
Stayed 3 nights in Jul 2024