Along with a bar/lounge, this hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Garner Hotel Vienna Prinz Eugen by IHG offers 109 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Garner Hotel Vienna Prinz Eugen by IHG features multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Vienna hotel also offers a front-desk safe and an elevator.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM.
Room service is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 29 per day); discounts available
Onsite parking options include a garage
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 19 per person
A bar/lounge
Family friendly
In-room crib
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
Elevator
More
1 building
8 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
22-inch TV with cable channels
Food and drink
Room service
More
Air conditioning (climate-controlled)
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 19 per person
Nearby parking fee: EUR 29 per day (1640 ft away)
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 15 (subject to availability)
Late check-out fee: EUR 15 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Hotel Prinz Eugen
Novum Hotel Prinz Eugen Wien Vienna
Prinz Eugen Hotel Vienna
Prinz Eugen Vienna
Novum Prinz Eugen Wien Vienna
Novum Prinz Eugen Wien
Reviews
Garner Hotel Vienna Prinz Eugen by IHG Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This property has everything going for it and appears to have been recently upgraded. You are near most forms of public transport and walking distance to one of Vienna's top tourist attractions with a palace and great surrounds. If you can be fortunate enough to score an upper balcony room at the rear of the building you are in for one of the great views of Vienna, particularly at night.
The one suggestion that will improve peoples stay at the hotel is to organise express check out for guests.
IHG has some serious wormer to do on the property. AC doesn’t work, one bottle of water for 2 days, rooms are dowdy and dated. Best facet is location near train station. Staff was mixed: Herr Salem whom I dealt with twice was unsmiling and not particularly helpful. IHG needs to retrain him to be nicer and more service oriented or he needs to go. On the other hand the night clerk, younger and with more energy, that checked me in was nice and helpful. Again IHG has a LOT of work to do on this property: get to it!!
The room was spotlessly clean, with fixtures and fittings which looked very new. I had a great view of the city from my balcony (shown in photo). The hotel is some distance from the sights of central Vienna, but close to the sights of Belvedere, and very handy for the Hauptbahnhof (main train station).
Property is close to the central train station, grocery store and restaurants.
I wanted to thank Sam for being so helpful. Helped us with places to eat, showed us how to manage train and buses. Definitely coming back and giving Sam a five star service.