*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property will be renovating from September 25 2024 to November 22 2024 (completion date subject to change). The following areas are affected:
- Lobby
Guests will have access to the following alternate facilities during the renovation:
- Business facilities
- Recreational facilities
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
Property Features
In addition to a full-service spa, Anantara Palais Hansen Vienna Hotel features an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.
This 5-star property offers access to a 24-hour business center and meeting rooms. This Art Deco hotel also offers a sauna, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.
Anantara Palais Hansen Vienna Hotel is a smoke-free property.
- Express check-in
- Number of indoor pools - 1
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Covered parking
- Business center
- Porter/bellhop
- Secured parking
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Dry cleaning/laundry service
- Self parking (surcharge)
- Computer station
- Swimming pool
- Food and water bowls
- Water-efficient showers only
- Water-efficient toilets only
- Luggage storage
- Concierge services
- Shopping on site
- Total number of rooms - 152
- Number of floors - 5
- Number of buildings/towers - 1
- 24-hour health club
- Couples/private dining
- Coffee/tea in common areas
- Number of bars/lounges - 2
- Full-service spa
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 1873
- Electric car charging station
- Steam room
- Free WiFi
- Sauna
- Babysitting or childcare (surcharge)
- Smoke-free property
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Number of restaurants - 2
- 24-hour business center
- Ballroom
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- 24-hour fitness facilities
- Living plant wall
- Wedding services
- Multilingual staff
- Eco-friendly cleaning products used
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Babysitting or childcare (surcharge)
- Free cribs/infant beds
Room Amenities
Anantara Palais Hansen Vienna Hotel offers 152 accommodations with tablet computers and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Vienna hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
- Cable/satellite TV service
- Minibar
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Dial-up internet access
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Espresso maker
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Separate sitting area
- Pay movies
- High-speed internet access
- Soundproofed rooms
- Iron/ironing board (on request)
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Frette Italian sheets
- Individually furnished
- Individually decorated
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Tablet computer
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 3
- Champagne service
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Recycling
- Restaurant dining guide
- Wardrobe or closet
- Desk chair
- WiFi speed 25+ Mbps
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.
Der Wintergarten - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Lobby Bar und Lounge - Onsite bar. Open daily.
Cigar Lounge - Onsite bar. Open daily.
24-hour room service is available.
Spa Services
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
- Number of treatment rooms 6
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Hydrotherapy treatments
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Massages
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Segway rental/tour nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- An effective city/local tax rate of 2.524 percent will be charged
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 42.00 per person
- Covered self parking fee: EUR 49 per day
- Pet fee: EUR 50 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 5 AM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Humane animal treatment
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property does not follow regional sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Individually-wrapped food options are not available
Debit cards
Online penalty collection
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of EUR 50 per accommodation, per night
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Hotel Names
- Hansen Kempinski
- Hansen Kempinski Vienna
- Kempinski Hansen Vienna
- Kempinski Palais Hansen Vienna
- Kempinski Palais Vienna
- Palais Hansen Kempinski
- Palais Hansen Kempinski Hotel
- Palais Hansen Kempinski Hotel Vienna
- Palais Hansen Kempinski Vienna
- Palais Kempinski
- Palais Hansen Kempinski Vienna Hotel
Awards & Affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.
- EarthCheck
Hotel Reviews
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