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Junior Suite, Balcony (Junior Balcony Suite)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room (Grand Premium Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, Balcony (Premium Balcony Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, Balcony (Anantara Balcony Suite)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Palais Hansen Kempinski Wien features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

This 5-star property offers access to a 24-hour business center and meeting rooms. This Art Deco hotel also offers a 24-hour health club, a sauna, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

Palais Hansen Kempinski Wien has designated areas for smoking.

  • Express check-in
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Covered parking
  • Business center
  • Porter/bellhop
  • Secured parking
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • Swimming pool
  • Food and water bowls
  • Water-efficient showers only
  • Water-efficient toilets only
  • Luggage storage
  • Concierge services
  • Shopping on site
  • Designated smoking areas
  • Total number of rooms - 152
  • Accessible airport shuttle
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • 24-hour health club
  • Couples/private dining
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 2
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1873
  • Electric car charging station
  • Steam room
  • Sauna
  • WiFi (surcharge)
  • Babysitting or childcare (surcharge)
  • Wired internet access - surcharge
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • 24-hour fitness facilities
  • Living plant wall
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Palais Hansen Kempinski Wien offers 152 accommodations with tablet computers and minibars. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Cable/satellite TV service
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Dial-up internet access
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • High-speed internet access
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Frette Italian sheets
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Deep soaking bathtub
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Tablet computer
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Champagne service
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Recycling
  • Restaurant dining guide
  • Wardrobe or closet

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.

Der Wintergarten - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Lobby Bar und Lounge - Onsite bar. Open daily.

Cigar Lounge - Onsite bar. Open daily.

24-hour room service is available.

Spa Services

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Segway rental/tour nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 42.00 per person
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: EUR 46 per day
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 5 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

Humane animal treatment

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property does not follow regional sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

Debit cards

Online penalty collection

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 35 per pet, per day
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel Names

  • Hansen Kempinski
  • Hansen Kempinski Vienna
  • Kempinski Hansen Vienna
  • Kempinski Palais Hansen Vienna
  • Kempinski Palais Vienna
  • Palais Hansen Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Hotel Vienna
  • Palais Hansen Kempinski Vienna
  • Palais Kempinski
  • Palais Hansen Kempinski Vienna Hotel
  • Palais Hansen Kempinski Vienna
  • Palais Hansen Kempinski Wien Hotel
  • Palais Hansen Kempinski Wien Vienna
  • Palais Hansen Kempinski Wien Hotel Vienna

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Historic Hotels of the World.

  • EarthCheck

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Hotel Reviews

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