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Aparthotel

smartments Wien Hauptbahnhof

3.0 star property

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Photo gallery for smartments Wien Hauptbahnhof

Lobby
Lobby
Property entrance
Lobby
32-inch flat-screen TV with satellite channels, Smart TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
$91
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Place, Belvedere
    ‪8 min walk‬
  • Place, Vienna State Opera
    ‪4 min drive‬
  • Place, St. Stephen's Cathedral
    ‪5 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio XL

Studio XL | Living area | 32-inch flat-screen TV with satellite channels, Smart TV

Studio XL

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Twin

32-inch flat-screen TV with satellite channels, Smart TV

Studio Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Blackout drapes, soundproofing, iron/ironing board, free WiFi

Studio

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

smartments Wien Hauptbahnhof

3-star aparthotel in Favoriten
Along with coffee/tea in a common area, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a Smart TV comes with satellite channels, and added amenities include free WiFi and a hair dryer. Weekly housekeeping is available.
Smartments Wien Hauptbahnhof offers 162 accommodations with hair dryers and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Smartments Wien Hauptbahnhof features a vending machine, coffee/tea in a common area, and express check-in. Wireless Internet access is complimentary. This Vienna aparthotel also offers express check-out, a front-desk safe, and an elevator.

Smartments Wien Hauptbahnhof is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.5891 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is provided every 14 days.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

smartments Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 658 out of 1344 reviews
Rating 8 - Good. 469 out of 1344 reviews
Rating 6 - Okay. 132 out of 1344 reviews
Rating 4 - Poor. 43 out of 1344 reviews
Rating 2 - Terrible. 42 out of 1344 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Traveled with partner
Liked: Property conditions & facilities
Clean and comfortable. Would benefit from safe in the room for valuables
Stayed 4 nights in Jul 2025

10/10 Excellent

Vishwas

Liked: Amenities, property conditions & facilities
The experience of stay was very pleasant and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Manoj

Stayed 2 nights in Jul 2025

10/10 Excellent

Salvatore

Liked: Cleanliness, amenities, property conditions & facilities
I had a great experience. The location is safe and the city center is easily accessible. There are supermarkets and restaurants nearby. I recommend it.
Stayed 14 nights in Jun 2025

6/10 Okay

Joachim

Liked: Cleanliness
Good location with easy access to the train station. Easy check in. Since there is no staff to here was someone sleeping on the lobby furniture, and the amenities like fridge, coffee maker etc in the lobby were broken. The room was okay, mattress terrible and no bathroom amenities. No AC, just two old fans that kept turning off. So to get some airflow one gets to open the window and enjoy the soothing noises of the nighttime activities around the train station. Expect little and you won’t be disappointed.
Stayed 1 night in Jul 2025

8/10 Good

Maryanne

Liked: Cleanliness, amenities, property conditions & facilities
The sole negative aspect was checking in. No staff member is present at Reception on the weekends. I found someone to help me. Was in my room by 11 a.m. Expedient. No one should have to wait until 3 p.m. Mercedes at Reception, during the week,was very pleasant & helpful. Very disappointing that there is no Air Conditioning. But, survived the ghastly humidity using the upright oscillating fan. Loved the kitchenette. Everything at one's fingertips.You could make a full course neal,if desired. Proximity to Main Bahnhof was a PLUS! A 2 minute walk to access subway lines & all trains & trams. We went to Budapest & Prague. Easy to purchase all tickets at Bahnhof...for all travel. Spar, as well as Billa are a stone's throw from the hotel. ALL one's food needs are readily available. I recommend Smartments. Would definitely stay again. Easy 10 minute walk to the Vienna Military Museum...NOT to be missed. Other main attractions are a short walk away. Also, take subway,then tram to Grinzing. Charming, suthentic "Heurigen" establishments to dine at. Then take bus up higher,hike in forest, & be treated to spectacular views of Vienna,from up on high. EXPLORE & BE CURIOUS, PEOPLE!!
Stayed 10 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Yi

Stayed 2 nights in Jul 2025

8/10 Good

Vera

Traveled with family
Liked: Cleanliness

Good deal

We stayed 4 nights in July 2025. It's a great place to stay as it is so close to the train station which makes it easy to go anywhere. We were lucky with the weather: it rained every day and it wasn't too hot. Even so, the biggest -and perhaps the only-problem we had was that the apartment itself was VERY hot and there os no A/C. The window does open but somehow no fresh air gets in. Our apartment faced the street, and proximity to the train station makes for a noisy environment. The windows soundproof excellently, but make the room extra hot. We were very uncomfortable sleeping. Everything else is good! A small fridge, fully stocked kitchen, a cooking range, and a dishwasher ( with dish soap and dishwasher tabs) made it possible to eat breakfast at the hotel instead of spending time/money eating out. There is a grocery store ( Spar) very close by. We were impressed with bed linens: nice quality cotton. Towels were older but still quite all right. The property is clean. Plase be aware that this place has very limited front desk/reception hours. We had a stressful check-in as it was later in the evening when there was nobody at the front desk. E-mail Check-in instructions confused us because the key symbol on the dial pad is difficult to recognize as such. To us it looked like a weird letter C next to some lines. We were lucky that customers with the entry card opened the door for us. There was a poster with some crossed out instructions for intercom -in German only...
Stayed 4 nights in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great Apartments near the main station. Room was very spacy with good kitchen amenities. Air con unit was very welcome. Check in was very quick. A great choice.
Stayed 4 nights in Jul 2025

2/10 Terrible

Jillian, Highlands Ranch

Disliked: Amenities
No sign. Completely dark. Dangerous neighborhood with groups of men on street corners. Couldn't find. What a disaster.
Stayed 1 night in Jul 2025

4/10 Poor

Jane

Traveled with family
Good location near the train. Room was nice sized, but the bed was hard as a rock and the room was hot. Had the windows open as no air conditioning, and the noise from the road below kept us awake. The shower had mold in the corner. The coffee, water, and vending machines in the lobby all had signs saying they were out of order.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Good

It was lovely, clean with excellent location and great facilities. The website didn't mention it, but laundry machines are available. Staff useful. One of the lights wasn't working however.
Stayed 7 nights in Jun 2025

6/10 Okay

fahim

Traveled with partner
Liked: Amenities, property conditions & facilities
Great value for money in central location however for all of my seven days stay NONE of the refreshment machines in the lobby worked and no body cared or bothered to fix them I have pictures of the defective machines but no options to upload them. I feel I should receive partial refund as I did not receive the service I had paid for.
Stayed 7 nights in Jun 2025

8/10 Good

Diana

Business traveler
Liked: Cleanliness, property conditions & facilities
I liked the location, the neighborhood, easy access to small grocery stores (to go along with my kitchenette setup), affordable restaurants nearby, and easy local public transportation. The room was generally comfortable, though could have used a more cozy reading chair. The top kitchenette cabinets and parts of the closet were built for much taller people than me and my room included a wheelchair accessible bathroom, which has both advantages and disadvantages, depending on needs and preferences. The front desk staff was rarely present during my stay and the public coffee & water appliances were as often inoperable as they were useful. There was a phone number to call, but that doesn't help when the guest can't reach a kitchen appliance (toaster? microwave?) off the top shelf...or wants a cup of coffee while sitting in the lobby. I've rated this hotel good, though not excellent. That said, I would stay there again if being near the Hauptbanhof would be helpful for my visit.
Stayed 8 nights in Jun 2025

10/10 Excellent

Dick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent, except for the lack of an air conditioner in the room, which can get a little stuffy in the summer. It's common practice to leave the windows open to let in cool air. Just be mindful of this if you are sensitive to road noise. Washing machines require better maintenance, as they leave a significant amount of lint on my laundry. My clothes actually ended up worst than before the wash :-(
Stayed 7 nights in Jun 2025

8/10 Good

Mrinal

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
200 meters from Vienna Central Rail station walkable distance to grocery, restaurants The room itself is nice, clean and convenient for short stays. Fast internet, comfy bed, small kitchenette, nice clean bathroom are highlights. Low lights - the room we stayed had some blockage in the shower drain and not sure if there was AC..we stayed in June and weather can be rather hot.
Stayed 1 night in Jun 2025

2/10 Terrible

Adomas

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Too hot, no AC
Stayed 7 nights in Jun 2025

10/10 Excellent

naling

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good location and easy to check in. Nice equipped with kitchen equipment.
Stayed 1 night in Jun 2025

8/10 Good

Poul

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Teodora

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Amol, Burlington

Stayed 1 night in Jun 2025

8/10 Good

Tracey

Liked: Cleanliness, property conditions & facilities
Self check in and check out. Decent room. Bed is a little small so you may wish to get two twins and push them together.
Stayed 2 nights in May 2025

8/10 Good

Shuyi

Traveled with partner
Liked: Property conditions & facilities
The location is excellent.
Stayed 3 nights in May 2025