SMARTments business Wien Hauptbahnhof

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SMARTments business Wien Hauptbahnhof

Lobby
Apartment | Living area | 32-inch flat-screen TV with satellite channels, Smart TV
Lobby
32-inch flat-screen TV with satellite channels, Smart TV
Studio XL | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

Map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Belvedere
    ‪8 min walk‬
  • Vienna Music Society
    ‪3 min drive‬
  • Naschmarkt
    ‪4 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪24 min drive‬

Room options

Studio

  • 237 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Studio Twin

  • 237 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

Studio XL

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

SMARTments business Wien Hauptbahnhof

3-star aparthotel in Favoriten
Along with coffee/tea in a common area, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a Smart TV comes with satellite channels, and added amenities include free WiFi and a hair dryer. Weekly housekeeping is available.
SMARTments business Wien Hauptbahnhof offers 162 accommodations with hair dryers and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

SMARTments business Wien Hauptbahnhof features a vending machine, coffee/tea in a common area, and express check-in. Wireless Internet access is complimentary. This eco-certified aparthotel also offers express check-out, a front-desk safe, and an elevator.

SMARTments business Wien Hauptbahnhof is a smoke-free property.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is provided every 14 days.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

SMARTments business Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1132 reviews" "
Rating 8 - Good. 399 out of 1132 reviews" "
Rating 6 - Okay. 111 out of 1132 reviews" "
Rating 4 - Poor. 32 out of 1132 reviews" "
Rating 2 - Terrible. 35 out of 1132 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Khaled

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very beautiful place.
Stayed 5 nights in Oct 2024

10/10 Excellent

IAN ROBERT

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great setup. Love the easy contactless check in system. We arrived at 3am so it was great to be able to seamlessly pick up our room key. Room was very clean. It's basically a mini apartment. Cutlery etc. is provided. Nice and quiet. Only slight gripe is that it was evident homeless or chancers were sleeping in the lobby. Plus the automatic main entrance door was broken. Once you're in your room though it's perfect. Great location. 2 minute walk to the main station.
Stayed 2 nights in Oct 2024

8/10 Good

Narelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the central station in Vienna. Hugeee coffee maker but no kettle. Very clean and compact studio. Good value for money
Stayed 2 nights in Oct 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Safe, central, welcoming👍
Stayed 9 nights in Sep 2024

8/10 Good

Rami

Liked: Cleanliness, property conditions & facilities
near main station, clean & comfortable bed
Stayed 8 nights in Sep 2024

10/10 Excellent

Aniket

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, close to the railways station and the host is approchable
Stayed 1 night in Oct 2024

10/10 Excellent

Jun

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great and helpful staff
Stayed 1 night in Sep 2024

6/10 Okay

Marta

Liked: Amenities, room comfort
The room is very basic and clean. Check in was smooth and easy despite being all self service. However on the last day i noticed bugs in the bathroom and I question the safety of the all self-service entrance to the hotel. When i was coming back late at night, some people were hanging out outside the main door. Once i opened the door they snuck in behind me. They stayed in in the lobby area but technically nothing or noone would stop them from following me into my room… so i’d give zero stars for safety unfortunately.
Stayed 2 nights in Sep 2024

10/10 Excellent

Doris

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
A decent stay and Smartment met my needs for my 8 days business trip in Vienna. It is convenient as it is near to the main train station. Checking in and out of Smartment was easy and fuss free as instructions were clear.
Stayed 8 nights in Sep 2024

10/10 Excellent

Xiaojian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient. We liked the kitchenette.
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The self-check in process is easy and they send the instructions well ahead of time. The room was clean and had everything you need for a short stay. The bathroom is spacious and the shower had good temperature control and pressure. The kitchenette is equipped with a microwave, stove, dishwasher and fridge. Crockery and utensils are provided.
Stayed 1 night in Sep 2024

10/10 Excellent

Pavol

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Joseph, Vernon

Liked: Cleanliness, property conditions & facilities
Would have been better with A/C
Stayed 4 nights in Aug 2024

6/10 Okay

Christina

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Maurice

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good value and good size. Good location near Wien train station. Only one negative, but it's a big one. No air conditioning. The temperature was 35° so we had to buy an extra electric fan. They need to trade in the dishwasher and install AC. Who needs a dishwasher on vacation?
Stayed 7 nights in Aug 2024

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Hosni

Disliked: Room comfort
Never stay in it again
Stayed 1 night in Aug 2024

6/10 Okay

Cuiya

Stayed 1 night in Aug 2024

8/10 Good

Anna Marie

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Full kitchen available, close to train station
Stayed 4 nights in Jul 2024

8/10 Good

Bassam

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is highly automated, you can check in, stay, and check out without contact with any human. I imagine that could be a plus or minus, but certainly don't expect a concierge! There is no obvious way to make inquiries etc.
Stayed 1 night in Jul 2024

2/10 Terrible

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 13 nights in Jun 2024

8/10 Good

Chen Che

Liked: Cleanliness, property conditions & facilities
Good to stay here ...clean and convenience
Stayed 3 nights in Jun 2024

8/10 Good

Miss Tamsin

Stayed 3 nights in Jun 2024

6/10 Okay

Natalie Weiling

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
There is no air con in the summer. Very hot. They provided fan but it was not enough to sleep comfortably.
Stayed 2 nights in Jun 2024