The Ritz-Carlton, Vienna

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Ritz-Carlton, Vienna

View from property
Exterior
2 bars/lounges, cocktail bar, rooftop bar
Premium Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010
  • Vienna Music Society
    ‪4 min walk‬
  • Belvedere
    ‪8 min walk‬
  • Vienna State Opera
    ‪8 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

Room options

Premium Suite, 2 Bedrooms (View)

8.0 out of 10
Very good
(2 reviews)
  • 2809 sq ft
  • City view
  • Sleeps 7
  • 2 Double Beds

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 2 Bedrooms, City View, Corner

  • 2045 sq ft
  • City view
  • Sleeps 8
  • 2 Double Beds

Suite, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)
  • 635 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(36 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom

  • 732 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed

  • 893 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Balcony, City View

9.2 out of 10
Wonderful
(10 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Signature Suite, 1 Bedroom

  • 1067 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Signature Suite, 2 Bedrooms

  • 1604 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Ritz-Carlton, Vienna

5-star hotel in Innere Stadt
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli. Housekeeping is available on request.
The Ritz-Carlton, Vienna offers 200 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Ritz-Carlton, Vienna features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 8 meeting rooms, and limo/town car service. Event facilities measuring 3229 square feet (300 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Ritz-Carlton, Vienna is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Dstrikt Steakhouse - This steakhouse specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Pastamara-Bar con Cucina - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
D-bar - Onsite cocktail bar. Open daily.
Atmosphere Rooftop Bar - This rooftop bar specializes in local and international cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, French, German, Hungarian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 65 per day)
  • Valet parking on site (EUR 65 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 49 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atmosphere Rooftop Bar
  • D-bar
  • Dstrikt Steakhouse
  • Pastamara-Bar con Cucina

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (3,229 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 120.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 49 per person
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self parking fee: EUR 65 per day
  • Valet parking fee: EUR 65 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ritz-Carlton Hotel Vienna
Ritz-Carlton Vienna
Vienna Ritz-Carlton
Ritz-Carlton Vienna Hotel
The Ritz Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

The Ritz-Carlton, Vienna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 579 out of 748 reviews" "
Rating 8 - Good. 107 out of 748 reviews" "
Rating 6 - Okay. 36 out of 748 reviews" "
Rating 4 - Poor. 14 out of 748 reviews" "
Rating 2 - Terrible. 12 out of 748 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Had one bad service at restaurant when we went for coffee and a pastry in the evening. A/C in room was a little loud. Room had mismatch paint on ceiling repair. Great location and great concierge service.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Irma

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Roy, Malmok

Stayed 1 night in Sep 2024

10/10 Excellent

Juan, Mexico City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay in Vienna, top notch from bars, service to the impecable rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very beautiful and the opera house is right down the street! In the hotel itself the room was spacious and very well appointed. The staff was professional, friendly and attentive. I will definitely stay there again next time I'm in Vienna.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fehim

Stayed 3 nights in Sep 2024

10/10 Excellent

slavina

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service, great location. We will def return!
Stayed 9 nights in Sep 2024

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best experience that we have had any luxury hotels Ritz included. We felt welcome, respected and very well looked after, especially by Mr. Jasper Veltmaat the manager on duty. We loved the team at Distrikt where we had our breakfasts and most dinners. We were met with smiles, received excellent service and the food was amazing and of finest quality. Francesco and Assunta made our stay so enjoyable and memorable. The property gives you a home like-feeling, very well maintained and true luxury. Not to mentioned the great location. We can not wait to be back.
Stayed 8 nights in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, everyone very friendly and spoke English. Great property, would recomend highly.
Stayed 7 nights in Sep 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Felt we were treated very well by each and every employee encountered.
Stayed 3 nights in Sep 2024

8/10 Good

Valeriy

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

CHRISTIAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Stayed 9 nights in Sep 2024

8/10 Good

sushma

Traveled with partner
Liked: Staff & service, amenities
Location was good. Staff was helpful. Good breakfast. But the facility was old converted hotel with lots of steps everywhere
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a spacious and comfortable suite. Terrific food and impeccable service. What more could you want.
Stayed 3 nights in Sep 2024

8/10 Good

Hasan

Stayed 5 nights in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is beyond excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Petar

Stayed 3 nights in Aug 2024

10/10 Excellent

Frederic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury luxury luxury...Super beautiful... Excellent Italian style restaurant. Also a steakhouse that we didn't try. The concierge was very helpful. The hotel is walking distance to most sites and shopping. We rented e-bikes a few blocks away that was super fun. Vienna is very bike friendly. The pool and fitness centre are immaculate. You gotta get a drink on the rooftop with the best view in town.
Stayed 8 nights in Aug 2024

6/10 Okay

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service
The toilet paper is very rough. The pick up from the airport to hotel was a disaster. The car was too mall for our luggage. We had to drag our bags from the parking lot to a limousine stand by ourselves. Today the drive to the airport- the Ritz mixed up our pick up time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kanwarjit Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Aug 2024