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The Ritz-Carlton, Vienna

5.0 star property

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Photo gallery for The Ritz-Carlton, Vienna

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
View from property
2 bars/lounges, cocktail bar, rooftop bar
1 bedroom, premium bedding, minibar, in-room safe
Signature Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
$493
includes taxes & fees
Oct 28 - Oct 29

Explore the area

View in a map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010
  • Place, Vienna State Opera
    ‪6 min walk‬
  • Place, St. Stephen's Cathedral
    ‪9 min walk‬
  • Place, Stephansplatz
    ‪9 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite, 1 King Bed

  • 893 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(56 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Premium Suite, 1 Bedroom, Non Smoking

  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Balcony, City View

8.8 out of 10
Excellent
(12 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 635 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 2 Bedrooms, City View, Corner

Presidential Suite, 2 Bedrooms, City View, Corner | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 2 Bedrooms, City View, Corner

  • 2045 sq ft
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Premium Suite, 2 Bedrooms (View)

1 bedroom, premium bedding, minibar, in-room safe

Premium Suite, 2 Bedrooms (View)

8.8 out of 10
Excellent
(3 reviews)
  • 2809 sq ft
  • City view
  • Sleeps 7
  • 2 Double Beds

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Signature Suite, 2 Bedrooms

  • 1604 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Signature Suite, 1 Bedroom

Signature Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Signature Suite, 1 Bedroom

  • 1067 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

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About this property

The Ritz-Carlton, Vienna

5-star hotel in Innere Stadt
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli. Housekeeping is available on request.
The Ritz-Carlton, Vienna offers 200 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
In addition to a full-service spa, The Ritz-Carlton, Vienna features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 8 meeting rooms, and limo/town car service. Event facilities measuring 3229 square feet (300 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The Ritz-Carlton, Vienna is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Dstrikt Steakhouse - This steakhouse specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Pastamara-Bar con Cucina - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
D-bar - Onsite cocktail bar. Open daily.
Atmosphere Rooftop Bar - This rooftop bar specializes in local and international cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Self parking on site (EUR 65 per day)
  • Valet parking on site (EUR 65 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 49 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atmosphere Rooftop Bar
  • D-bar
  • Dstrikt Steakhouse
  • Pastamara-Bar con Cucina

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (3,229 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 120.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 49 per person
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self parking fee: EUR 65 per day
  • Valet parking fee: EUR 65 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ritz-Carlton Hotel Vienna
Ritz-Carlton Vienna
Vienna Ritz-Carlton
Ritz-Carlton Vienna Hotel
The Ritz Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

The Ritz-Carlton, Vienna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 673 out of 865 reviews
Rating 8 - Good. 125 out of 865 reviews
Rating 6 - Okay. 39 out of 865 reviews
Rating 4 - Poor. 15 out of 865 reviews
Rating 2 - Terrible. 13 out of 865 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is spectacular and very attentive. Little touches throughout made it feel very caring and kind.
Stayed 1 night in Jul 2025

10/10 Excellent

George

Stayed 3 nights in Jul 2025

8/10 Good

Linh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Gurjinder Singh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing venue and Service
Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel, chula vista

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Jun 2025

10/10 Excellent

Melodie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star service

Service was fantastic and room was great. Greeted with prosecco (water for our son) and cookies upon check-in. Room was very spacious and clean. Staff were very attentive and helpful. Great location - very walkable. Rooftop bar in the evening is a plus - quiet place to enjoy a drink and watch the sunset. Plan to stay here again next time we are in Vienna.
Stayed 3 nights in Jun 2025

6/10 Okay

ann, Gloucestershire

Traveled with partner
Liked: Staff & service
This property is certainly not a five star hotel. The staff were amazing, kind and sweet and the hotel was very central, within walking distance to most of the famous places . However, the breakfast in particular was not of 5 star quality . It was not a buffet but you wete served at the table. and the menu was limited. There was no organic healthy dishes. The only one that came near was something called a healthy bowl which consisted of a heavy greek yogurt of 10 percent fat with a heavily sugared granola and 2 or three blueberries and one raspberry with flaked almonds. There was a fruit platter conxisting og chopped up melons and a few thin sluces of kiwi. We orderd a cheese platter and recieved a few triangles of ready cut cheeeses. The bread bowl for two people consisted of one croisant , one slice of brown bread a white roll and a pain au chocolate. It lacked the generoristy of a five star hotel and everything appeared to be weighed out using cheap ingredients and counting out each piece . It wasnt a nice feeling. The room was dark and did not have good quality products. The majorty were made in china and there was nothing at all luxurious After initially moving room due to the first room being unclean we still felt the room was not of the standard of a five star. It needs a complete overhaul.. Its a pity that after paying a five star price the overall feeling was that there was a complete lack of luxury or generosity
Stayed 7 nights in Jun 2025

8/10 Good

Ana Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, easy check in - out. The staff very friendly and welcoming. A big shout out to Mario for being extremely helpful, friendly and knowledgeable about the city ( give us good insights). My only complain would be the brekfast, didn't like the options, slow services, everyone was trying they're best but way too slow due to volume of people, plus too pricey for what i got. Definitely disappointed, wish was buffet style.
Stayed 3 nights in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel, delicious breakfast, very polite and caring staff, beautiful room, lovely bed and bathroom, fantastic location. Highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

patricia

Liked: Cleanliness, amenities, property conditions & facilities
Location employees ambiance everything excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Marlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Wonderful hotel, right in the center of Vienna.
Stayed 4 nights in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Niyo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at a Ritz Carlton and we are now spoiled. The whole staff was gracious, friendly and always helpful. The room was spacious and well-appointed. The hotel is close enough to all the major tourist attractions and/or walking distance to public transportation.
Stayed 3 nights in May 2025

8/10 Good

George P

Liked: Cleanliness, property conditions & facilities, room comfort

Typical Ritz Carlton quality, great location

Excellent central location on Ring Boulevard. What you expect from a Ritz Carlton Hotel in terms of quality and friendliness, especially from breakfast staff every morning. Surprisingly only one evening of turn-down service out of 3 total nights. Hotel is modern but showing signs of its age. May stay at Imperial Hotel which is very extravagant and opulent in comparison next time I go to Vienna to compare. Surprisingly, no CNN international tv channel at Ritz Carlton. Loved the super strong shower pressure. Breakfast choices and service were wonderful. Concierge supposed to make us reservations for dinner at traditional Austrian restaurant our second night but messed up and we had a bad dinner somewhere else. We never used pool so can’t comment on that. Room bar had limited hours and never got to use. Hotel hallways felt too warm the entire 4 days we were at the Ritz. We visited club level to consider upgrading but was too warm in there so did not upgrade.
Stayed 3 nights in May 2025

6/10 Okay

ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserve a room with city view and they give me a backyard view Not to happy
Stayed 2 nights in May 2025

10/10 Excellent

Mariano

Stayed 4 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in Vienna!

Outstanding staff, room and location! We have been fortunate to stay at other Ritz Carlton’s and this one is the best ever, in every way!
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel with excellent service
Stayed 4 nights in Apr 2025

8/10 Good

Eric

Stayed 7 nights in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service and loved the spa, the rooms were impeccable
Stayed 2 nights in Apr 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

TOMOKO

Stayed 1 night in Apr 2025

10/10 Excellent

Tamar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent trip to Vienna was amazing! The staff did everything possible to make our stay enjoyable! The spa was clean, amazing pool to wind down after a long day. The breakfast was light, good and accomodated our dietary restrictions with different options. From welcome to service we enjoyed a 8 day stay! Our waiters were doing everything possible to make a great experience Francesco, Roland and Natalia were amazing in every way! A special thanks to Adriana Q. Manager, for taking care of little details to make our stay hassle free and on hotel standards, her team was professional and make our room a home away from home. We reocmmend the Pastamara restaurant with the special aperitif experience! Hats off to amazing mixing skills from Bence, he is knowledgeable and provides a 5 star restaurant service! Will be coming back for sure!
Stayed 7 nights in Apr 2025

10/10 Excellent

ALP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025