Along with laundry facilities, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a front-desk safe. Each apartment features thoughtful touches like free minibar items and an espresso maker, along with free WiFi and a TV with digital channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Weekly housekeeping is available.
Numa Vienna Wood offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided weekly.
Numa Vienna Wood features laundry facilities, express check-in, and express check-out. Wireless Internet access is complimentary. This eco-certified aparthotel also offers a front-desk safe and an elevator.
Numa Vienna Wood is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Free crib
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Mini-fridge
Dining
Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 20 for children
Free stocked minibar
Bedrooms
Bedsheets provided
Hypo-allergenic bedding
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch TV with digital channels
Laundry
Laundry facilities
Work spaces
Desk chair
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Smoking not allowed
Services and conveniences
Blackout drapes
Housekeeping (weekly)
Iron/ironing board on request
Lockers
Luggage storage
Mobile key entry
Safe
Safe at front desk
Virtual front desk
Location highlights
In a shopping district
In an entertainment district
Near a metro station
Near a train station
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Fire extinguisher
General
50 units
Access via exterior corridors
Eco-friendly cleaning products used
Eco-friendly toiletries
Individual decor
Individual furnishings
LED lighting
Recycling
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately EUR 20 for adults and EUR 20 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - ATU75360404
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Numa Vienna Wood Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very comfortable bed, very good amenities in the room for this price (microwave, coffee machine, teapot, selection of teas and abundance of coffee capsules). All cutlery and plates that you might need. There were body lotion and hair conditioner (which is important to me) in the bathroom. I taken out the point for the room being dusty
I enjoyed my stay! It's in a good location for public transport (trams and underground trains) and one of the hop on hop off bus stops is a 2 minute walk away. Vienna is a big city, so its not walkable in my opinion, but this location made it easy to get everywhere.
As a solo female traveller, I felt safe and comfortable. There's a Thai restaurant on the ground floor, so there are often people around which is nice for the vibe.
I haven't given 5 stars because the fact it's all automated is a bit annoying. You have to check in online to get a code and there's no desk or office nearby to talk to a human. I had problems checking in and the AI support was really good though.
Lastly, there is underfloor heating in the bathroom! Winner haha
Shanice
Stayed 3 nights in May 2025
10/10 Excellent
Jon
May 15, 2025
Liked: Cleanliness, room comfort
Great location near Westbahnoff
Nice modern design and materials for a few days stay. We are used to the smaller size room design so that part is fine as well. The bed was a nice large size and it’s important to not lose that aspect when downsizing everything else. Great location.
Had everything I needed. No staff on site was fine for this trip. Comfortable bedding. Complete control of the climate control was very important to have. Shower fixture could be better. Close to the west train station but on a busy road. Good sound proofing prevented it from disrupting my stay.
Property was very convenient to public transportation: Westbahnhof as well as U-Bahn & S-Bahn. Everything was good! I would recommend.
TIMOTHY
Stayed 2 nights in Oct 2024
4/10 Poor
Ronit
Business traveler
Sep 22, 2024
Liked: Cleanliness, room comfort
Never again
To begin with, the rooms are very comfortable and the hotel location is ok. The only problem is that this is 100% Whatsapp hotel. Starting with entering the room, no one on premisses and the worst thing you talk to bots. We had a problem with the safe deposits and it took over an hour to solve via phone. They don't give you a fresh towel before you talk to a bot. When you go out there is a place full of drunk people. I will not go there again.
Great hotel close to u-bahn. Really quite well designed room excellent kitchette. Very comfortable.
But check in process was hell. Didn’t get email and couldn’t check in remotely spent nearly 30 mins on phone trying to check in. Nightmare!
Room isn’t cleaned during stay so tea coffee not topped up. Long life milk was off and curdled in hot water.
Overall lovely if the niggles were fixed it would be 10 out of 10.
Alison
Stayed 3 nights in Jun 2024
10/10 Excellent
Verified traveler
May 1, 2024
Liked: Cleanliness, room comfort
Great place
Perfect size with all amenities you need. Location is close to everything.
The room was nice and clean. I expected it to be small and it was but small in all the right ways. The added extras were very nice I liked having the tea and coffee and beer.
Roger
Stayed 11 nights in Sep 2023
6/10 Okay
Albert
Sep 10, 2023
Liked: Amenities
Likes
a free bottle of juice and a bottle of beer (in the fridge) and a bottle of water plus a bag of crisps on kitchen counter
fully fitted kitchen complete with fridge, extractor fan and ceramic hobs (x2), pots and pans, plus crockery and cutlery available for use if required
nice bathroom
fully functioning air-con
bathroom demister mirror with built in light, and streaming speaker
large screen TV, lots of sockets and USB ports
helpful staff who showed up (Nicholas) to sort drainage smell problem
- Pre-printed numa ‘Apology Card’ and two small pieces of numa chocs left by housekeeping in response to the drainage smell issue
Dislikes
- ChatBot Virtual interaction lacks human touch
- ChatBot communications wasted a lot of time when a staff could have dealt with issues then and there e.g. without having to email videos of the entry pad and dirty linen issues
- rain shower not working
- drain smells from waste pipes of bathroom basin
- cooking smells from the restaurants below
- wc feels ‘boxed’ in
- plywood walls looks cheap and gives off plywood smell
- decorative black felt ‘trees’ on wall behind bed were peeling off
- dirty sheet and stained mattress cover
- lack of full instructions at time of booking about the available facilities at the premises e.g. available laundry room facility or luggage storage arrangements on check out being available (storage available from check-out until 8 pm on the day of checking out).
Albert
Stayed 3 nights in Sep 2023
10/10 Excellent
muraisen
Aug 28, 2023
Liked: Cleanliness, room comfort
Nice hotel very Very great concept.
Make sure you Check your Email for Further instructions if not received please Call them
muraisen
Stayed 2 nights in Aug 2023
10/10 Excellent
Jonathan
Aug 14, 2023
Liked: Cleanliness, room comfort
48 hour stopover
spotlessly clean inside, very handy for the Westbahnhof/ U3 for heading into the 1st/inner city, for boozing with the hipsters in Neubau, and generally enjoying vienna as a tourist. Couldn't get the TV to work, but i think that was probably user error on our side. Overall v happy - would defo stay agan