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Chang Palace Vientiane

3.5 star property

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Photo gallery for Chang Palace Vientiane

In-room safe, desk, soundproofing, free WiFi
Lobby sitting area
Business center
Front of property
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Room service
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Ban Nakham Road Sikhottabong District, Dongpasak, Vientiane, 01000
  • Chao Fa Ngum Statue
    ‪2 min drive‬
  • Ban Anou Night Market
    ‪3 min drive‬
  • Mekong Riverside Park
    ‪4 min drive‬
  • Vientiane (VTE-Wattay Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Twin Room with Balcony

In-room safe, desk, soundproofing, free WiFi

Deluxe Twin Room with Balcony

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe King Room with Balcony

In-room safe, desk, soundproofing, free WiFi

Deluxe King Room with Balcony

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator

In-room safe, desk, soundproofing, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

San Jiang Grand Hotel

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
3.6 out of 5, Good, (61)
The price is $31
per night
$38 total
includes taxes & fees
Mar 3 - Mar 4
San Jiang Grand Hotel

About this property

Chang Palace Vientiane

3.5-star Vientiane hotel with restaurant
This hotel features a restaurant, a business center, and conference space. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free airport shuttle. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Chang Palace Vientiane offers 52 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Vientiane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This 3.5-star property offers access to a business center and a meeting room. Event facilities measuring 323 square feet (30 square meters) include conference space. An area shuttle within 5 km and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Chang Palace Vientiane has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in Laotian cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Lao, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 5 km
  • Free extended parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 323 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2017
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 10 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Chang Palace Vientiane Hotel
Chang Palace Hotel
Chang Palace
Chang Palace Vientiane Hotel
Chang Palace Vientiane Vientiane
Chang Palace Vientiane Hotel Vientiane

Chang Palace Vientiane Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 25 reviews
Rating 8 - Good. 8 out of 25 reviews
Rating 6 - Okay. 7 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Ying

The breakfast is not good. The food is cold. The neighbors are dirty.
Stayed 2 nights in Oct 2024

2/10 Terrible

robert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are dirty hotel is under construction did not was not aware of that it is not on the Strip as they advertised their breakfast is done at 9:30 a.m. they stop serving breakfast and very dirty
Stayed 3 nights in Jan 2024

4/10 Poor

D

Stayed 7 nights in Mar 2023

6/10 Okay

Verified traveler

Stayed 3 nights in Dec 2019

4/10 Poor

Jeremy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Chang Palace - I would call it Chang Place.
Chang Palace is definitely not a palace not even close. This hotel is primarily occupied by Chinese businessmen. I would say that for those who are not used to traditional Chinese food, avoid here. Furthermore, there's really no choices of other restaurants nearby or in the hotel. The reception staff are friendly and helpful but they either speak local or Chinese language. some may able to speak simple English words but definetly insufficient enough to answer more queries. Generally the finishing for the room is really shabby considering that I've to pay about A$75 p/night. mattress is good the water pressure is great. Wifi is weak. Overall, I would certainly avoid this hotel in the future.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Stay was great. Staff was extremely kind and accommodating.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Good hospitality
1. If there is aa bath mat will be better 2. If there is a luggage rack will be better
Stayed 2 nights in Mar 2018

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff very friendly but English is not their strong suit. I understand it is not in this part of the world but it was tough at some points having any form of communication. Very friendly staff, comfortable and spacious rooms.
Stayed 1 night in Dec 2017

8/10 Good

Kamonwan, BKK, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel ... Price is reasonable
Good Staff - helpful Bed is big and comfortable But location is a bit far from center
Stayed 1 night in Oct 2017

8/10 Good

Alex, Taipei

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
飯店員工態度和善，提供機場免費接送及早餐。飯店位置於華人區，方便！缺點是飯店的WIFI 訊號常常斷訊，房間提供的冰箱完全不具備功能，廁所排水系統非常慢
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La extraordinaria amabilidad; superan las expectativas..
Stayed 2 nights in Apr 2019

8/10 Good

Hai sun

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Eunhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
호텔은 깨끗하고 관리가 잘되어 있었는데 중국인호텔이라 그런지 조식은 우리 입맛에 맞질 않았습니다 공항이랑 가까워 공항셔틀을 무료로 이용할 수 있는건 좋았는데, 시내랑 떨어져 있어 툭툭이나 택시를 타고 어디든 나가야해서 불편했네요 잠만 자고 이동할 경우면 몰라도 비엔티엔 관광이 목적이면 불편해요
Stayed 1 night in Jan 2019

6/10 Okay

Hen, Bangkok

Liked: Staff & service
Ok but...
The hotel would have been ok except it is based too far out of town. Also the venues suggested for entertainment were disappointing. And there was only 1 restaurant (Chinese) near by the hotel. Best to stay closer to the centre of town. The wifi was not working well either. But then as I've learned, there's not much to do in Vientiane. Best to avoid if you can.
Stayed 2 nights in Jul 2018

8/10 Good

SANGSHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
외부 방음이 안되는게 아쉬웠다
Stayed 3 nights in May 2018

10/10 Excellent

Park, Kr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
공항에서 가깝다.
호텔직원분들 서비스가 너무 마음에 든다. 개인사정으로 인해 비행기를 놓치게 되었는데 호텔직원분들이 두번이나 공항에 가서 취소/환불/예약까지 다 해주었다. 그리고 도착전부터 이메일로 서로 대화해가며 공항 택시 서비스에 대한 얘기를 하고 안전에 대해 계속 얘기해주는 거에 너무 감사하다.
Stayed 1 night in Dec 2017

8/10 Good

sawitree, thailand bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n quiet.
Nice room n nice service I'll go back there again. But should have smoking area for people.
Stayed 1 night in Sep 2017

6/10 Okay

Nate, Bangkok

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Near the airport
-The in-room fridge turns off after you go out -Full of carbs breakfast without any meat, and almost run out after 9 a.m.
Stayed 2 nights in Jul 2017