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City Inn Vientiane

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Inn Vientiane

Business center
Front of property - evening/night
Deluxe Double Room | City view
Executive Suite | View from room
Daily buffet breakfast (LAK 80000 per person)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Rue Pangkham, Vientiane, 01000
  • Lao National Museum
    3 min walk
  • That Dam
    4 min walk
  • Laos National Stadium
    5 min walk
  • Vientiane (VTE-Wattay Intl.)
    12 min drive

Room options

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, iron/ironing board

Executive Suite

  • 699 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Deluxe Twin Room

  • 322 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Deluxe Double Room

  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, iron/ironing board

Junior Suite

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

City Inn Vientiane

3-star Vientiane hotel with restaurant
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and concierge services.
City Inn Vientiane offers 40 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This Vientiane hotel also offers a library, a terrace, and multilingual staff. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

City Inn Vientiane is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
City Inn Vientiane has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Lao, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: LAK 80,000 for adults and LAK 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately LAK 80000 for adults and LAK 40000 for children
  • Airport shuttle fee: LAK 65000 per vehicle (one way)
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

City Inn Vientiane
City Vientiane
Vientiane City Inn
City Hotel Vientiane
City Inn Vientiane Hotel Vientiane
City Hotel Vientiane
City Inn Vientiane Vientiane
City Inn Vientiane Hotel
City Inn Vientiane Vientiane
City Inn Vientiane Hotel Vientiane

City Inn Vientiane Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 71 out of 241 reviews" "
Rating 8 - Good. 120 out of 241 reviews" "
Rating 6 - Okay. 36 out of 241 reviews" "
Rating 4 - Poor. 10 out of 241 reviews" "
Rating 2 - Terrible. 4 out of 241 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

TIEN

Liked: Cleanliness, staff & service
.
Stayed 5 nights in Jun 2024

10/10 Excellent

Ze Ying

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to be able to exchange for Laotian kip using Thai Baht or USD at the concierge. The rates were not bad too. Location was good too and staff were friendly
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here, staff always efficient and polite
Stayed 1 night in May 2024

10/10 Excellent

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's not 11 minutes from the airport. Incorrect information. Old hotel is not the same as the picture on the hotels.com but customer service are good. No refrigerator and old towel
Stayed 1 night in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy my stay here and the staff are really friendly and look after guests very well
Stayed 1 night in May 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Another comfortable stay thank you
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2023

8/10 Good

Brian

Stayed 6 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and nice staff with a very clean room
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and friendly efficient staff at all times, thank you.
Stayed 1 night in May 2023

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Wifi was completely unreliable. Breakfast was mediocre. Most staff members and were friendly. Rooms are very outdated.
Stayed 4 nights in Nov 2019

8/10 Good

Rahmi, Snoqualmie

Liked: Staff & service
Rooms was good, breakfast and coffee options could easily be better.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The condition of hotel is nice and it is on the middle of city. Quite easy to go to sightseeing point on foot.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Roykl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location , friendly and helpful staff . Very spacious room .
Stayed 5 nights in Oct 2019

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Very nice hotel; the staff was fantastic and very helpful. One free beer per customer at their restaurant and the food was good. I’m very glad I stayed in this hotel.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Excelent staff. Very quiet. Clean with nice toiletries
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good deal for the price. Staff was very friendly as well.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Quiet and comfortable
Easy walking distance to most of Vientiane. The staff were all willing to help, the room was comfortable and nice and quiet.
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Find better rooms and ammenities for a better pric
The room was advertised as having a deep soaking tub and I was also told that I would be able to get a king size bed when I arrived but they gave me two twins .. The staff was excellent which explains a higher price but the price was and if it can we hire considering that the room was not very great quality and there was nothing they could do to give me the king size bed I was told I would receive when I booked the reservation. My recommendation is don’t stay here for the price they charge it is very easy to find other rooms that are much more qualities for even cheaper. I paid around 1500 baht for this room it should have only cost around 700 for room of this quality. & another 300 baht for the service.
Stayed 1 night in Jul 2018

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, huge room (i got one of the more expensive rooms, but it was huge with 1.5 bathrooms) good location
Stayed 4 nights in May 2018

6/10 Okay

Shigeru-kun, Tokyo, Japan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good hotel but maintenance needed
When I stayed this hotel first in 2012, I felt it a faultlessly good hotel. However since then I have felt the hotel deteriorating year by year. I can find small drawbacks, ie. broken door chain, broken drawer or broken bathtub stopper. They regretably lower the impression of this nice hotel. Sometimes I check in after 22:00 because of the flight delay at Wattay Airport. Then I think their night staffs at the reception friendly but they should be more instructed.
Stayed 2 nights in Nov 2017