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Crowne Plaza Vientiane by IHG

5.0 star property

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2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Garden
Lobby
2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Serves lunch, dinner, and happy hour

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • 24/7 front desk
$116
includes taxes & fees
Oct 3 - Oct 4

Explore the area

View in a map
Samsenthai Road Chanthabouly District, Vientiane, 01000
  • Ban Anou Night Market
    ‪14 min walk‬
  • Mekong Riverside Park
    ‪17 min walk‬
  • Talat Sao
    ‪3 min drive‬
  • Vientiane (VTE-Wattay Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed, Club Lounge Access (Top Floor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Club Lounge Access (Top Floor)

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Pool View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Pool View

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Club Lounge Access, Pool View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Club Lounge Access, Pool View

  • 376 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Top Floor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Top Floor)

  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Top Floor)

Presidential Suite, 1 King Bed (Top Floor) | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Top Floor)

  • 1507 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room, 1 King Bed (Top Floor)

Premium bedding, minibar, in-room safe, desk

Business Room, 1 King Bed (Top Floor)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View (Top Floor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Pool View (Top Floor)

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Club Lounge Access

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Business Room, 1 King Bed, Club Lounge Access

Premium bedding, minibar, in-room safe, desk

Business Room, 1 King Bed, Club Lounge Access

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access, Pool View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Club Lounge Access, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Club Lounge Access (Top Floor)

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Club Lounge Access (Top Floor)

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Pool View (Top Floor)

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Pool View (Top Floor)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Pool View (Top Floor)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Pool View (Top Floor)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Crowne Plaza Vientiane by IHG

5-star Vientiane hotel with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Crowne Plaza Vientiane by IHG offers 198 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Senses has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Crowne Plaza Vientiane by IHG features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 11 meeting rooms. Event facilities measuring 8439 square feet (784 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Crowne Plaza Vientiane by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Mosaic - Overlooking the garden, this restaurant serves breakfast, lunch, dinner, and light fare.
3 Merchants - This fine-dining restaurant serves lunch and dinner. Open select days.
The Link - This tapas bar specializes in Spanish cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Elephant Lounge - This lobby lounge specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
Garden - This bar specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 23 for adults and USD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 3 Merchants
  • Elephant Lounge
  • Garden
  • Mosaic
  • The Link

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference center (8,439 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 23 for adults and USD 23 for children
  • Airport shuttle fee: USD 20 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Vientiane Hotel
Crowne Plaza Vientiane
Crowne Plaza Vientiane by IHG Hotel
Crowne Plaza Vientiane an IHG Hotel
Crowne Plaza Vientiane by IHG Vientiane
Crowne Plaza Vientiane by IHG Hotel Vientiane

Crowne Plaza Vientiane by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 377 out of 500 reviews
Rating 8 - Good. 94 out of 500 reviews
Rating 6 - Okay. 19 out of 500 reviews
Rating 4 - Poor. 5 out of 500 reviews
Rating 2 - Terrible. 5 out of 500 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natthavanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have an amazing experience here the staff are very nice and friendly This hotel is very clean 💗
Stayed 1 night in Apr 2025

10/10 Excellent

Marcos, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this Crowne Plaza. The staff was excellent! From arrival to departure, we felt taken care of. The room was huge and the bathroom had a private commode, a must for a 5-star hotel. The Elephant Lounge was great, 5-star service. The Mosaic could use some help. They only had one wine list so we had to wait until other tables were done with it, not 5-stars at all. The food was mediocre too. Overall a great stay. Thank you staff for making our stay extra special.
Stayed 4 nights in Apr 2025

6/10 Okay

Phetmany

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Review This was my second time staying at this hotel. The hotel itself is very clean and bright, and I was really pleased with my first stay — that’s why I decided to come back. This last time, though, I felt the service was a little less attentive. The check-in staff were great, and the door staff were very, very helpful — truly excellent. However, the bar and food area staff, while polite, didn’t feel very genuine to me. One major issue that really stood out this time was the mosquitoes. They were bad everywhere — in the lobby, the restrooms, and especially outside near the ponds. The hotel seriously needs to address the mosquito problem to make it more comfortable for guests. Overall, it’s still a clean and beautiful place, but service consistency and pest control definitely need improvement.
Stayed 2 nights in Apr 2025

10/10 Excellent

Seth

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very fancy
Stayed 2 nights in Apr 2025

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel. Food was really good. Staff were pleasant. Only complaint is the room smelled a little mildewed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful and nice.
Stayed 1 night in Apr 2025

6/10 Okay

Meuy

Stayed 1 night in Feb 2025

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for the money
Stayed 1 night in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
wonderful 1 night stay! just a border run from Thailand.
Stayed 1 night in Jan 2025

10/10 Excellent

stephen

Business traveler
Modern well maintained property. Excellent breakfast. Kind staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful appointed property and staff very helpful and obliging! Would definitely recommend the Crown Plaza Vientiane!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, fabulous breakfast and delightful staff
Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Dec 2024

8/10 Good

Peter Trent

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything we wanted!
Stayed 2 nights in Dec 2024

10/10 Excellent

Vernon

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having travelled for a few weeks and staying in all sorts of accommodation, it was luxury to stay at the Crown Plaza. From the helpful smiling staff to the cleanlimess, choice of food options, swimming pool and quality bedding towels etc I did not want to leave. They even put petals on our bed and presented us with beautiful cakes for our wedding anniversary. I can highly recommend a stay at CP? You wont be disappointed.
Stayed 2 nights in Dec 2024

8/10 Good

Nudrat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, staff were lovely too. Changed room for us as the first one had a smell. Cannot change money as not allowed in Laos.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tak Fai, LITTLE NECK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Excellent Staff and Services
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel. I'd thoroughly recommend it.

Absolutely lovely hotel, modern hotel with beautiful decor in the room and public areas. Staff were beyond friendly. Excellent buffet breakfast and if you dine in the restaurants the food was beyond Excellent. 3 merchants restaurant served incredible food with Excellent service at extremely good value.
Stayed 4 nights in Nov 2024

10/10 Excellent

La

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean, staff was professional and friendly, dining options were great. Breakfast buffet was amazing! Dining service available 24 hours. Will come back and refer others!
Stayed 6 nights in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good so far! Fantastic buffet breakfast. Friendly efficient staff Most welcoming with staff happy to show you around the spa suite - great hospitality Wonderful hotel
Stayed 1 night in Nov 2024

8/10 Good

Richard

Stayed 1 night in Oct 2024