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Grand Hotel Vientiane

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel Vientiane

Lobby sitting area
Executive Suite | 1 bedroom, minibar, in-room safe, desk
Lobby sitting area
Junior Suite | Living area | 32-inch LCD TV with satellite channels, TV
Building design

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Room service
  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Ban Phonsinuan, Vientiane
  • Embassy of Thailand
    ‪2 min walk‬
  • Parkson Laos
    ‪12 min walk‬
  • Vientiane Center
    ‪14 min walk‬
  • Vientiane (VTE-Wattay Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, in-room safe, desk

Executive Suite

  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Private kitchen | Fridge, coffee/tea maker, electric kettle

Junior Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Riverside Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (172)
The price is $48
per night
$58 total
includes taxes & fees
Jan 26 - Jan 27
Riverside Hotel

About this property

Grand Hotel Vientiane

3.5-star Vientiane hotel steps from Embassy of Thailand
A restaurant, a coffee shop/cafe, and a business center are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free shopping center shuttle. Other amenities include conference space, concierge services, and dry cleaning.
Grand Hotel Vientiane offers 85 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

This Vientiane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The hotel offers a restaurant and a coffee shop/cafe. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 3.5-star property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Grand Hotel Vientiane has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Filipino, Hindi, Lao, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Phone accessibility kit
  • Wheelchair accessibility
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Grand Vientiane
Grand Hotel Vientiane Hotel
Grand Hotel Vientiane Vientiane
Grand Hotel Vientiane Hotel Vientiane

Grand Hotel Vientiane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 55 reviews" "
Rating 8 - Good. 13 out of 55 reviews" "
Rating 6 - Okay. 3 out of 55 reviews" "
Rating 4 - Poor. 3 out of 55 reviews" "
Rating 2 - Terrible. 2 out of 55 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Staff
The room was spacious the staff I have no words for the staff actually amazing outstanding Justice in my opinion whenever I need help with something they were there to assist me and even spent many minutes helping me And they didn't even seem to mind some of the request I to have
Stayed 7 nights in Aug 2024

10/10 Excellent

Richard, Everett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for the price, includes breakfast and dinner, food price is extremely low compared to the west so a nice suprise with great quality. I found it odd that the table surfaces were not as clean as they should have been given the amount of labor standing around. Very nice experience regardless.
Stayed 1 night in Jan 2024

8/10 Good

fong

Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as I arrived I was greeted with courtesy, smiles and a willingness to assist me by the staff. The property has been the best since i started my travels which has been 24 flights covering 10 countries in 1 year. It was extremely clean, spacious, had a bath and 2 showers and well within my budget of about £30 a night.
Stayed 3 nights in Oct 2023

8/10 Good

David, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget option in central Vientiane.
Stayed 1 night in Oct 2023

8/10 Good

BT

Stayed 1 night in May 2023

10/10 Excellent

SATSADY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel nice and clean easy to walk arount the hotel corner restaurant ouiside a lot of international food japanese susi and vietnamese
Stayed 3 nights in Jul 2022

2/10 Terrible

Bobby, Fort Lauderdale

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woke up with cockroaches crawling on me in the bed
Stayed 2 nights in Aug 2022

10/10 Excellent

tomovet, Bangkok

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are staying at hotel to apply visa to the Thai Embassy in vientian. It is just across the road. The staffs are all great, very kind. The room is not new but well maintained. Best hotel for the purpose of visiting Thai Enbassy.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Excellent staff with excellent service.
Friendly and very accommodating staff. The breakfast was ok, pretty room but not so clean because the bathroom had smell and the tiles closed to the sink had toothpaste stains. Pretty good hot shower and great WiFi. If I’m going back to Vientiane, definitely I’ll book in this hotel because I feel safe and love the staff.
Stayed 1 night in Sep 2019

10/10 Excellent

Watson

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice and clean place. Staff very helpful and friendly at the reception, cafe and concierge. Special mention to Charisse and Burh for excellent service. Not quite sure I have their names spelt correctly.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel, but a little away from the city and transport in and out via taxi or tuk tuk is haphazard and expensive.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent. Only problem: Internet connection. It cuts you off and you need to religion and/or reset your pc to get in again...
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

brunoga, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prefeito! Hotel limpo, novo e com funcionários muito educados e atenciosos. Conseguimos fazer o check-in as 10h da manhã (antes do horário padrão). Café da manhã maravilhoso, muitas opções e tudo fresco.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Feb 2019

2/10 Terrible

Keome

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Hotel with the potential to be more than it is!
The hotel has a massive mosquito problem. On the first night I killed seven in my room. I did not have any windows open or my door open. The next day I killed several more. The hotel rooms have a very poor internet quality. For example, the internet strength was only 1-2 bars at any given time. This is even after I called the hotel staff to see if they could fix the problem. If I wanted to check emails or anything I had to go down stairs to the lobby and use their computers. There is no pool or gym. There is also a weird smell every time I walk in the room and even in the hallways. The breakfast is not very good. It lacks a Western cuisine options just offering eggs, toast, and some fruit. The rest of the food is used over food from the previous day and Asian dinner food. Hence, no breakfast options. Also, if you work with the hotel on setting up a tour please make sure that they are very clear with the price of the ENTIRE bill and not just portions of it. Overall the hotel is modern and the staff for the most part are courteous and polite. That is the hotel's only saving grace. If you can find another hotel for a few days in the city I highly encourage you to find somewhere else. I have traveled throughout the Southeast Asia region and this hotel is at the bottom of my list
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
Very disappointed, we were give a room next to lift and constant banging everytime the lift was used. Complained and was move to the next floor at the opposite end of the corridor, only to find very close to another lift, with the same noise problem. Also noise from what I can only guess as water tanks filling on & off. Walls very thin could hear TV from room next door.
Stayed 3 nights in Nov 2018

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visa run
Close to Thai consulate. Perfect breakfast for vegetarians.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Highly recommend!
Everything from our first step onto the property until getting in the car to leave the hotel was top notch. They really take good care of you and are very hospitable. They also speak very good english. The facilities were very nice, the place feels brand new. It has all amenities you would need. The bed is comfortable, air works good and has good hot water and water pressure. The breakfast each morning was delicious and had a wide assortment of food to eat. There is something for everyone. Additionally, the hotel is only about a 3min walk to the Thai consulate. I will definitely stay here again on my next trip.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service
Nothing interesting, breakfast is not up to expectation.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for the price. Staff were professional and helpful in recommending things to do in Vientiane. Excellent location if you have to go to the Thai consulate.
Stayed 2 nights in Oct 2018

10/10 Excellent

Mary, Chiang Mai, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved staying here. It is about a 5 minute walk from the Thai embassy so it's great for those seeking a visa. It's very comfortable here, the beds are up to western comfort standards. There is a TV with English channels, like the History channel. The staff was very helpful as well. Also, there is a bar next door that served delicious food. The location was really great and I felt at home here.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My review
It was our first time staying at the hotel and everything was wonderful and the breakfast was good.
Stayed 2 nights in Aug 2018