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Suite, 1 King Bed, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Twin Beds, Non Smoking, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

A 24-hour business center is on site at this 3.5-star property. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

SureStay Hotel by Best Western Vientiane has designated areas for smoking.

  • Daily
  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2019
  • Free self parking
  • Free WiFi
  • Free valet parking
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Luggage storage
  • Free continental breakfast
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Parking (limited spaces)
  • Total number of rooms - 68
  • Number of floors - 10
  • Number of buildings/towers - 1
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Room Amenities

SureStay Hotel by Best Western Vientiane offers 68 air-conditioned accommodations with minibars and bathrobes. Smart televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Vientiane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Desk
  • Slippers
  • Satellite TV service
  • Free WiFi
  • TV size: 32
  • Towels provided
  • Smart TV
  • Toothbrush and toothpaste available on request

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 6:30 AM and 10:30 AM.

SureStay Hotel by Best Western Vientiane has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of LAK 300000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: LAK 225000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

One child stays free

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for LAK 225000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Surestay By Best Vientiane
  • SureStay Hotel by Best Western Vientiane Hotel
  • SureStay Hotel by Best Western Vientiane Vientiane
  • SureStay Hotel by Best Western Vientiane Hotel Vientiane

Hotel Reviews

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