Crowne Plaza Vilamoura - Algarve, an IHG Hotel

5.0 star property

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December 2024
January 2025

Photo gallery for Crowne Plaza Vilamoura - Algarve, an IHG Hotel

Minibar, in-room safe, desk, blackout drapes
Exterior
Property amenity
Indoor pool, outdoor pool, open 10:00 AM to 6:30 PM, pool umbrellas
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Rua Do Oceano Atlantico, Loulé, 8125-478
  • Vilamoura Beach
    2 min walk
  • Casino Vilamoura
    6 min walk
  • Marina Beach
    7 min walk
  • Faro (FAO-Faro Intl.)
    29 min drive

Room options

Junior Suite, 2 Twin Beds (Full Sea View Mid Floor)

  • 474 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Standard Room

  • 355 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom (Vilamoura Side Sea View Top Floor)

  • 635 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds (Vilamoura Side Sea View Mid Floor)

  • 356 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom (Quarteira Side Sea View Top Floor)

  • 560 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds (Quarteira Mid Floor)

  • 356 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Twin Beds (Vilamoura Side Sea View Low Floor)

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Twin Beds (Quarteira Low Floor)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 2 Twin Beds (Full Sea View High Floor)

  • 474 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Twin Beds (Vilamoura Side Sea View High Floor)

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Twin Beds (Quarteira Side Sea View High Floor)

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 2 Twin Beds (Full Sea View Low Floor)

  • 474 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Crowne Plaza Vilamoura - Algarve, an IHG Hotel

5-star hotel in Vilamoura
Spend the day relaxing on the beach or pampering yourself at Crowne Plaza Vilamoura - Algarve, an IHG Hotel's full-service spa. Change of towels is available on request.
Crowne Plaza Vilamoura - Algarve, an IHG Hotel offers 323 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Crowne Plaza Vilamoura - Algarve, an IHG Hotel features an indoor pool and an outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 5-star property. Event facilities measuring 16016 square feet (1488 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Complimentary self parking is available on site, along with a car charging station.

Crowne Plaza Vilamoura - Algarve, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Cataplana Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Irish, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cataplana Restaurant

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,016 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Swimming pool and beach towels available for guests upon deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 135.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 14 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 135.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children up to 12 years old are only allowed at the Almond Tree Wellness Spa from 11 AM to 3 PM.

We should mention

Pool access available from 10:00 AM to 6:30 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Algarve Crowne Plaza
Crowne Plaza Vilamoura Algarve Hotel
Crowne Plaza Algarve Hotel
Crowne Plaza Algarve Hotel Vilamoura
Crowne Plaza Algarve Vilamoura
Crowne Plaza Vilamoura
Crowne Plaza Vilamoura Algarve
Vilamoura Algarve Crowne Plaza
Vilamoura Crowne Plaza
Crowne Plaza Vilamoura - Algarve Hotel Vilamoura
Crowne Plaza Vilamoura - Algarve Portugal
Crowne Plaza Algarve

Crowne Plaza Vilamoura - Algarve, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 624 out of 954 reviews" "
Rating 8 - Good. 246 out of 954 reviews" "
Rating 6 - Okay. 57 out of 954 reviews" "
Rating 4 - Poor. 18 out of 954 reviews" "
Rating 2 - Terrible. 9 out of 954 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Eoin

Stayed 3 nights in Aug 2024

8/10 Good

Sargiss

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet on 9th floor hallway need to be change, it is old and smells
Stayed 2 nights in Jul 2024

4/10 Poor

Raquel

Stayed 2 nights in Aug 2024

10/10 Excellent

Rui, Newington

Stayed 2 nights in Aug 2024

8/10 Good

Natalie Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and fantastic service from all staff….
Stayed 3 nights in Aug 2024

6/10 Okay

Adam

Traveled with family
Disliked: Amenities
On the whole, the hotel is ok and the staff are reasonably friendly. The breakfast is good. Cleaning services are a little mediocre. The gym is well equipped. The pool is a bit cold. Charging for the use of the balls for the pool table and for coffee pods in the rooms (for a 5 star hotel), really leaves a bad impression. A very basic knowledge of behavioural science should tell the management that these practices should be revised, as should asking for a deposit to use the towels at the pool. I don’t think customers will have a terrible experience at this hotel, but I personally wouldn’t visit again, or to the Faro region for that matter. Andalusia is much better (far more culture), and cheaper.
Stayed 6 nights in Jul 2024

6/10 Okay

WILLIAM, Glasgow

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Gabriela

Stayed 12 nights in Jun 2024

10/10 Excellent

John Alexander

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property offered everything we needed and more. The amazing swimming pool was awesome. Staff were friendly and helpful. Close to the beach restaurants shops and marina A very pleasant stay.
Stayed 4 nights in Jul 2024

4/10 Poor

Gary

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Farhat

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay with family.Exellent facilities for all.Lounge open till 11 with exellent food.Beach access with kiddy pools.Will definitely stay again!!
Stayed 3 nights in Jun 2024

8/10 Good

Ranjan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Our experience at the Crowne Plaza, Vilamoura, was generally positive. The staff demonstrated friendliness and helpfulness, and the hotel offers comprehensive facilities. However, there are notable areas for improvement: Despite its 5-star rating, the hotel’s cleanliness fell short of expectations. Notably, the outdoor pool requires attention (there was even a deceased fish at the bottom). Frequent calls to reception were necessary due to housekeeping oversights. Insufficient towels, face towels, and water bottles were recurring issues, although room cleaning remained satisfactory. The restaurant’s dinner service left room for improvement. Fortunately, the abundance of dining options in the area mitigated this concern. The kids’ pool was uncomfortably cold during cooler days, prompting us to use the larger pool instead. On a positive note, the hotel’s location is exceptional, mere steps from the beach and a convenient 15-minute walk to the Marina. The breakfast selection is commendable, and the Spa, while pleasant, could benefit from additional attention, similar to the outdoor pool.
Stayed 7 nights in Jun 2024

6/10 Okay

Michael

Stayed 3 nights in Jun 2024

6/10 Okay

Louisa Mary

Liked: Cleanliness, staff & service
Stayed 8 nights in Jun 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very pleasant stay. We will definitely recommend to friends and hopefully come back in the future if we get to visit Portugal again. My highlight of the visit would definitely be the Spa facilities. The outdoor pool was lovely, and very attentive staff, even offering complimentary fruit and drinks. The marina is in perfect walking distance, so many restaurants and bars to choose from.
Stayed 3 nights in Jun 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real pleasure to stay here. Beautiful surroundings inside and outside. Very well maintained, with helpful staff.
Stayed 7 nights in May 2024

6/10 Okay

Maria Carina

Traveled with group
Liked: Staff & service, room comfort
the description of the room is not accurate
we paid for water view, they give us a room on the 1st floor with view to the roof. Not good at all. Was not clean. We need to clean ourself all the drawers. The sink in the bathroom was totally clogged. They don't leave nothing in the fridge for consume.
Stayed 3 nights in May 2024

10/10 Excellent

lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New favourite Algarve hotel.
Beautiful hotel with excellent staff. Junior suite was very comfortable with a gorgeous full sea view. We usually stay at the Anantara but this is a new favourite!
Stayed 3 nights in May 2024

4/10 Poor

Ajay

Stayed 4 nights in May 2024

10/10 Excellent

Nicola

Stayed 9 nights in May 2024

10/10 Excellent

Robert Frank

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have visited this Hotel on several ocassions and never been disapointed. I do think however that the cost of the Spa use should be reconsidered.
Stayed 4 nights in Feb 2024